Telephone Systems Installers New York NY NYC Phone systems installations Brooklyn,Queens,Bronx,VoIP

Avaya/Lucent Partner ACS Systems...

Note: Your system may be pre-programmed from the factory for automatic Daylight Saving Time changes according to the OLD Daylight Saving Time schedule (1st Sunday of April thru the last Sunday of October). If you manually change the time according to the NEW Daylight Saving Time schedule (2nd Sunday of March thru the 1st Sunday of November), and discover that your system is ALSO automatically changing the time according to the OLD schedule, please deactivate the automatic feature per the below instructions.

How to deactivate the Automatic Daylight Savings Time feature:

From extension 10 or 11, press [ FEATURE ] [ 0 ] [ 0 ]
Press the LEFT intercom button twice
Dial [ # ] [ 1 ] [ 2 ] [ 6 ]
The default setting is 1 (active). To deactivate, dial 2
Exit from System Administration [ FEATURE ] [ 0 ] [ 0 ]

How to manually set the time:

Log in to the PARTNER ACS system in the System Administration mode from extension 10 or 11, press [ FEATURE ] [ 0 ] [ 0 ]
Press the LEFT intercom button twice
Dial [ # ] [ 1 ] [ 0 ] [ 3 ]
Enter the new time in 24-hour notation. For example, to set the time to 2:15pm, press [ 1 ] [ 4 ] [ 1 ] [ 5 ]
Exit from System Administration [ FEATURE ] [ 0 ] [ 0 ]

Samsung Digital phone systems... including DCS, DCS Compact, DCS 50si, DCS 400si, iDCS 500, iDCS 100, DS 616

And Samsung Voice mail systems... including SVMi-4, SVMi-8, and Cadence.

This is a multi-step process which involves entering administrator level programming and then setting the date and time. Programming can only be done from a 12 or 24 button display telephone.

With your handset on-hook, press TRSF and then dial 200. Your display then showsENABLE CUS. PROG. PASSCODE:
Dial your 4-digit pass code 1234 (which is the default pass code). The display then shows ENABLE CUS. PROG. DISABLE. If the pass code 1234 does not work as stated, please see Samsung DCS Notes below.
Dial 1 to enable. The display now shows ENABLE CUS. PROG. ENABLE.
Press TRSF and the display will return to its idle condition. Now that you have entered administrative level programming, you must begin programming within 30 seconds. Any delay of more than 30 seconds between keystrokes will cause the system to automatically exit the programming mode.
Next enter the new date and time as follows:
Press TRSF and then dial 505. The display then shows the current date and time setting on your system. The example below shows Monday, April 7, 2003, 9:30 AM.
OLD: 0 04 07 03 : 09 30
NEW:WMMDDYY:HHMM.
Enter the correct date using the dial pad as follows:
W= Day of the week (0-6; Week begins on Monday and ends on Sunday)
MM= Month (01-12)
DD= Day of the month (01-31)
YY= Last two digits of the year (01)
HH= Hour (Use 24 hour clock and enter the range of 00-23)
MM= Minutes (00-59)
Press TRSF to store and exit programming. If you have entered invalid data, you will receive an INVALID ENTRY message for three seconds. Reenter the date and time.

The new date and time will now be updated for all LCD phones on the system. Some internal voice mail systems use this time and date setting. These include SVMi-4, SVMi-8, and Cadence voice mail systems. Other voice mail systems must be set independently from the telephone system. We have listed instructions for several popular voice mail systems above.

Samsung DCS Notes: 1234 is the default pass code for entering customer programming. The system administrator can change this code if desired. If the code has been changed, please input the new code instead of 1234.

Samsung Prostar 816 Plus

This is a multi-step process which involves entering administrator programming and then setting the date and time. Programming can be done from any display telephone.

Enter administrator level programming with your handset on-hook, press #06. Your display then shows MMC DISABLED.
Dial your 4-digit pass code 4321 (which is the default pass code), followed by 1#. At this time, customer programming is enabled. If the pass code 4321 does not work as stated, please see Prostar 816 Plus Notes.
Next enter the date and time, press #55 and the display will show:
(YY MM DD W HH MM)
Enter new information as follows:
YY= Last two digits of the year (01)
MM= Month (01-12)
DD= Day of the month (01-31)
W= Day of the week (1-7; Week begins on Monday and ends on Sunday)
HH= Hour (Use 24 hour clock and enter the range of 00-23)
MM= Minutes (00-59)
Dial # to finish setting the date and time. The phone now returns to normal use and all display phones have been updated to the correct date and time by this action. Voicemail systems must be set independently from the telephone system. We have listed instructions for several popular voice mail systems above.

Prostar Plus Notes: 4321 is the default code for entering customer programming. The system Administrator can change this code if desired. If the code has changed, please input the new code here instead of 4321. This program only works on the Prostar 816 Plus, and not the Prostar 816H.

Samsung Prostar 816H

This is a multi-step process which involves entering administrator programming and then setting the date and time. Programming can be done from any display telephone.

Enter administrator level programming with your handset on-hook, press #04. Your display then shows MMC DISABLED.
Dial your 4-digit pass code 4321 (which is the default pass code), followed by 1#. At this time, customer programming is enabled. If the pass code 4321 does not work as stated, please see Prostar 816H Notes.
Next enter the date and time, press #55 and the display will show:
(YY MM DD W HH MM)
Enter new information as follows:
YY= Last two digits of the year (01)
MM= Month (01-12)
DD= Day of the month (01-31)
W= Day of the week (1-7; Week begins on Monday and ends on Sunday)
HH= Hour (Use 24 hour clock and enter the range of 00-23)
MM= Minutes (00-59)
Dial # to finish setting the date and time. The phone now returns to normal use and all display phones have been updated to the correct date and time by this action.

Prostar 816H Notes: 4321 is the default code for entering administrator programming. The system Administrator can change this code if desired. If the code has changed, please input the new code here instead of 4321. This program only works on the Prostar 816H, and not the Prostar 816 Plus.

Samsung Prostar 56, 56EX, or 1224

This is a multi-step process which involves entering administrator programming and then setting the date and time. Programming can be done from any display telephone.

Enter administrator level programming with your handset on-hook, press #20. Your display then shows (OPEN SYSTEM PGM- ENTER CODE:).
Dial your 4-digit pass code 4321 (which is the default pass code), the display then shows (OPEN SYSTEM PGM- CLOSED). If the pass code 4321 does not work as stated, please see Prostar 56/1224 Notes.
Press the MUTE key and the display will show (OPEN SYSTEM PGM- OPEN).
Press # and your phone returns to idle condition. You must begin programming within 60 seconds. Once in programming, any delay of more than 60 seconds between keystrokes will cause the system to automatically close programming.
Dial #70 and the display shows (YY MM/DD HH:MM).
Enter the current date and time as follows:
YY= Last two digits of the year
MM= Month (01 for January through 12 for December)
DD= Day of the month (01-31)
W= Day of the week (1-7; Week begins on Monday and ends on Sunday)
HH= Hour (Use 24 hour clock--Failure to enter time in 24 hour clock will cause the date to change at 12:00 noon.)
MM= Minutes (00-59)
Dial # to store and exit. The phone now returns to normal use and all display phones have been updated to the correct date and time by this action. If invalid data is entered, you will receive the (INVALID ENTRY) message for three seconds. Reenter the correct date and time. Should the information entered be incorrect, please repeat the procedure.

Prostar 5EX/1224 Notes: 4321 is the default code for entering administrator programming. Some systems have reversed this to 1234. Please try this if 4321 does not work. What's more, the system Administrator can change this code if desired. If the code has changed, please input the new code here instead of 4321.

NEC DSX and DNS

Note: Your system is pre-programmed from the factory for automatic Daylight Saving Time changes according to the NEW Daylight Saving Time schedule (2nd Sunday of March thru the 1st Sunday of November), and should should correctly advance 1 hour in the Spring and revert back 1 hour in the Fall.

This process will set the time in the display of your telephones and in the voicemail system.

While the phone is idle, press #83
Dial two digits for the hour (24 hour clock, 13 = 1:00 PM)
Dial two digits for the minutes (00-59)
Dial two digits for the seconds (00-59)
Press HOLD
Dial two digits for the Month (MM)
Dial two digits for the Day (DD)
Dial four digits for the Year (YYYY)
Press HOLD
Press SPK

NEC UX5000

This process will set the time in the display of your telephones and in the voicemail system.

Press SPK
Dial 828
Dial two digits for the hour (24 hour clock, 13 = 1:00 PM)
Dial two digits for the minutes (00-59)
Press SPK to hang up

NEC Aspire and Aspire S

Note: Your system may be pre-programmed from the factory for automatic Daylight Saving Time changes according to the OLD Daylight Saving Time schedule (1st Sunday of April thru the last Sunday of October). If you manually change the time according to the NEW Daylight Saving Time schedule (2nd Sunday of March thru the 1st Sunday of November), and discover that your system is ALSO automatically changing the time according to the OLDschedule, please call National Telesystems for assistance.

This process will set the time in the display of your telephones and in the voicemail system.

Press SPK
Dial 828
Dial two digits for the hour (24 hour clock, 13 = 1:00 PM)
Dial two digits for the minutes (00-59)
Press SPK to hang up

NEC i-Series (28i/124i/124ie/384i/704i)
and Nitsuko I Series

To set the time and date for your i-Series system:

From the System Administrator's telephone (normally extension 301), press CALL1 and dial 828.
Dial the Time and Date password.
The password is normally 0000.
Dial two digits for the year (e.g., 05).
Dial two digits for the month (01-12).
Dial two digits for the day (01-31).
Dial the day of the week (0-6).
0=Sunday, 6=Saturday
Dial two digits for the hour (24 hour).
For example, 13=1:00 PM.
Dial two digits for the minutes (00-60).
You hear confirmation beeps.
Press SPK to hang up.

Vodavi Digital Systems... including Mach I, Starplus Digital, DVX, XTS, and STS.

Note: Some systems may be pre-programmed from the factory for automatic Daylight Saving Time changes according to the OLD Daylight Saving Time schedule (1st Sunday of April thru the last Sunday of October). If you manually change the time according to the NEWDaylight Saving Time schedule (2nd Sunday of March thru the 1st Sunday of November), and discover that your system is ALSO automatically changing the time according to the OLDschedule, please call National Telesystems for assistance.

The Time and date are to be set from the first attendant station. (The default for this station is extension 100).

Dial 692 on the dial pad
Enter Time and Date in the following format: YY MM DD HH MMYY= Year (01)
MM= Month (01-12)
DD= Day (01-31)
HH= Hour (00-23)
MM= Minute (00-59)
When the correct number of digits are entered, confirmation tone will be heard.

Performing this operation will adjust the time setting on all display phones.

Vodavi Starplus Systems... including Starplus 616, 1224, 2448, and 96EX Systems.

Please Note! The Time and date are to be set from the first attendant station. (The default for this station is extension 100).

Press ON/OFF button
Dial 76 on the dial pad
Enter time and date as follows: YY MM DD HH MM
YY= Year (01)
MM= Month (01-12)
DD= Day (01-31)
HH= Hour (00-23)
MM= Minute (00-59)
Press HOLD

Performing this operation will adjust the time setting on all display phones.

WIN... including 24D, 36D, 36DX, and 100D

Note: The time can only be set from an assigned display phone or Station 10. On a WIN 100D, time is to be set from the Receptionist phone. Performing this operation will adjust the time setting on all display phones.

Press FEAT button
Dial 32
Dial 4 Digit Hour
Dial * for AM or Dial # for PM
Press FEAT button
Press HF button

Starmail Voicemail

Press the Voicemail button on your phone. This is normally labeled Voicemail or VM.
Press 8 to return to the main greeting.
Dial **456# to enter Administrative Programming.
At the "Enter Function" prompt, dial 320# .
After playing the current time, the system will prompt you through entering the new time. Be sure to enter 1 for AM or 2 for PM.
Press # to confirm.
Press # again until the prompt says "Enter Function".
At the "Enter Function" prompt, dial 111# to exit programming.

Telekol, Minitel, Nokia Voicemail Systems

Press Voicemail button.
When asked to enter your passcode, dial *.
When you hear the main greeting, press * again.
When asked for your mailbox number, enter 999.
Enter Access Code. Enter 9876.
From the Mailbox Owner's Menu, dial 9 to reach the Administrative Options Menu.
Dial 3 for system configuration.
Dial 3 to set the time.
Follow prompts as instructed.

Vodavi Talkpath Voicemail

First access or enter your voice mailbox
Dial 7 to enter Administrative Options
Enter the administrator password 2275 is the default password for administrator access
Dial 8 - System Administration
Dial 4 - Set Time / Date, system then plays current system date and time
Enter the two-digit month, 01 through 12. Press * to go back or # to cancel
Type in the two-digit month. (01=January, 02=February, 03=March, etc.)
If you press # the system will re-ask for the month
If you press * the system will send you to the Setup Lines menu
Please enter the two-digit day, 01 through 31.Press * to go back or # to cancel
Type in the two-digit day
If you press # the system will re-ask for the month
If you press * the system will send you to the Setup Lines menu.
Please enter the four-digit year. Press * to go back or # to cancel
Enter the four digit year
If you press # the system will re-ask for the day
If you press * the system will send you to the Setup Lines menu.
Please enter the two-digit hour, 00 through 23. Press # to go back or * to cancel
Enter the time in a 24 hour clock format (13=1:00pm)
If you press # the system will re-ask for the year
If you press * the system will send you to the Setup Lines menu.
Please enter the two-digit minute, 00 through 59. Press * to go back or # to cancel". 13) Enter the minute of the hour. If you press # the system will re-ask for the hour. If you press * the system will send you to the Setup Lines menu.
Press # to confirm or * to cancel.
The system will now tell you the new date and time set and ask you to confirm what you have entered. If you press # the system's date and time will be saved and the system will reset itself. If you press * then the system will send you to the Setup Lines menu.

Vodavi MiniVoice Voicemail Systems

Dial into voice mail.
Dial # followed by the System Administrator Mailbox number:
# + 0 = 2 Digit mailbox system
# + 00 = 3 Digit mailbox system
# + 000 = 4 Digit mailbox system
The system will announce: “Mailbox 15-0”, which is the System Administrator Mailbox number.
When requested, enter Administrator password. 9#56 is the default password for administrator access.
Dial 4 - Set Time / Date.
Dial 2 to change data.
After the first prompt, enter the time in four-digit military time format e.g., 0930 for 9:30 A.M. or 1830 for 6:30 P.M.
After the second prompt, enter the date as a six-digit number in MMDDYY format. You are then returned to the prompt that asks if you want to review data, change data, or exit.
Press ** to exit system.

Southwestern Bell Landmark

IMPORTANT... This is a multi-step process which involves entering administrator programming and then setting the date and time. Programming must be done from a professional display telephone. The term "soft key" mentioned below refers to the buttons just below the LCD display.

With the handset on-hook, press Feature # * and your display will then prompt you for the pass code.
Enter your pass code. (The default pass code is 0 0 0 0 0 0).
Press the SHOW soft key and the display will then read 1. SET
Press the NEXT soft key 3 times until 4. RESOURCE appears in the display.
Press the SHOW soft key.
Press the NEXT soft key 9 times until SYSTEM TIME appears in the display.
Press the SHOW soft key and the year appears in the display.
(If you simply wish to change the hour for Daylight Savings Time, you may press NEXT repeatedly to bypass the YEAR, MONTH, DAY, and WEEKDAY, and skip directly to step 15).
Press the CHG soft key followed by the 4-digit year.
Press the SAVE soft key followed by the NEXT soft key and the month appears in the display.
Press the CHG soft key to change the month. This is a toggle changing process (JAN/FEB/.../DEC) followed by the SAVE soft key.
Press the NEXT soft key and the 2-digit day will appear.
Press the CHG soft key enter the 2-digit date followed by the SAVE soft key.
Press the NEXT soft key and the weekday appears in the display (MON/TUE/.../SUN). This is a toggle changing process followed by the SAVE soft key.
Press the NEXT soft key and the 2-digit hour appears in the display.
Press the CHG soft key and enter the 2-digit hour followed by the SAVE soft key.
Press the NEXT soft key and the 2-digit minute appears in the display.
Press the CHG soft key and enter the 2-digit minute followed by the SAVE soft key.
Press the RLS button to exit programming.

Southwestern Bell FS246

IMPORTANT... Time and date are set at the Master station (#20) only and the information is shown on all of the Executive stations on the system. When setting or resetting of either Time or Date is required, always set both Time and Date. NOTE: Neither # nor * keys are used in programming Time and Date.

Press the SET TIME key and the display will show HH-MM (Hour-Minute).
Enter the 4 digit time and press the AM/PM key for PM only. As an example, to enter 2:05 PM, press 0 2 0 5 and the AM/PM key.
Press the SET TIME key and the display will now show the correct time on all executive phones.
Press the ALARM key and your display will show MM-dd-YY (Month-Day-Year).
Enter the 6 digit year and press the SET TIME key. To see the date, press the DATE key or wait for a short time and the display will automatically return to Time.

NEC SL1100For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

NEC ux5000
How to intercom a co-worker:
1. Lift handset (optional)
2. Press HOTLINE key for co-worker
--or--
2. Enter the three-digit extension number
3. Begin speaking after tones
How to intercom all extensions at once (paging):
1. Lift handset
2. Dial 8010
3. Begin speaking after tones
How to make intercom calls to your phone ring:
1. With handset in cradle, press CALL 1
2. Dial 823
3. Press SPK
How to make intercom calls to your phone go to speakerphone:
1. With handset in cradle, press CALL 1
2. Dial 821
3. Press SPK
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

NEC UX5000 barge in
Barge In permits an extension user to break into another extension user’s established call, including Conference calls. This sets up a Conference-type conversation between the intruding extension and the parties on the initial call. With Barge In, an extension user can get a message through to a busy co-worker right away. If allowed in an extension’s Class of Service, multiple users can barge into the same call (up to 32 callers maximum).
There are two Barge In modes: Monitor Mode (Silent Monitor) and Speech Mode. With Monitor Mode, the caller Barging In can listen to another user’s conversation but cannot participate. With Speech Mode, the caller Barging In can listen and join another user’s conversation.
Silent Monitor on Barge In to Conference
A system-wide option is available which can allow users barging into a conference call to perform a Silent Monitor. The Barge In feature must be programmed for the user, including Program 20-13-
10. This program is only available through terminal programming and it is recommended not to change this option unless requ

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

3 blade chassis (base) (IP3NA-3KSU-B1)
3 blade chassis (expansion) (IP3WW-3KSU-E1) 6 blade chassis (IP3NA-6KSU-A1)
short term battery box (IP3WW-SMALL BATT BOX) long term battery box (IP3WW-LARGE BATT BOX) Floor mount set (IP3WW-FLOOR MOUNT SET) Wall mount/ Desk Top SET (IP3WW-WALL MOUNT/DESK TOP SET) Upper joint bracket set (IP3WW-UPPER JOINT BRACKET SET) Blank slot cover set (IP3WW-BLANK SLOT COVER SET) Stand bracket set (IP3WW-STD BRACKET SET)
Large battery box rack mount bracket set (IP3WW-L BATT BOX RACK MOUNT BRACKET) IP1WW-PGDAD
0910000 0910002 0910004 0910006 0910007 0910008
#N/A 0910011 0910012 0910013 0910014 0910015
Power Supply for 2U chassis (IP3WW-PSA-A1) Power Supply for 2U chassis GSA
Floor mount set for all chassis (3 Blade, 6 Blade and CPU blade for IPS)
(IP3NE-FLOOR MOUNT SET)
Rack mount set for 6 slot chassis (IP3WW-STD BRACKET SET) Battery Mount for 6 slot chassis
Wall mount set for 6 slot/CPU blade chassis
Short term battery set for 3 slot chassis (IP3WW-SMALL BATT SET) long term battery set (IP3WW-LARGE BATT SET)
Rack mount set for 3 slot chassis (IP3-STD BRACKET SET)
Large battery box rack mount bracket set (IP3-L BATT BOX RACK MOUNT BRACKET) Bus Cable (IP3WW-Bus Cable)
AC Power Cable for US (IP3NE- AC Power Cable -US)
Battery Cable for Internal Battery 2U chasis (IP3WW -BATT CABLE -INT BATT) Batter Cable for External Battery 2U chasis (IP3WW -BATT CABLE -EXT BATT)

Main Processor Board (IP3NA-CCPU-A1)
Chassis expansion board for Base (IP3WW-EXIFU-B1) Chassis expansion board for Expansion (IP3WW-EXIFU-E1) 16 Voice Mail (IP3WW-16VMDB-A1)
16 Voice Mail w/MODEM (IP3WW-16VMDB-B1)
Memory Expansion Board on CCPU-A1 (IP3WW-MEMDB-A1) 32 VOIP on CCPU (IP3WW-32VOIPDB-A1) 64 VOIP on CCPU (IP3WW-64VOIPDB-A1) 128 VOIP on CCPU (IP3WW-128VOIPDB-A1) 8 Digital Station Interface (IP3WW-8ESIU-A1) 16 Digital Station Interface (IP3WW-16ESIU-A1) 4 SLT interface (IP3WW-4SLIU-A1)
4 SLT interface on 4/8SLIU-A1 (IP3WW-4SLIDB-A1) 8 SLT interface (IP3WW-8SLIU-A1)
8 SLT interface on 4/8SLIU-A1 (IP3WW-8SLIDB-A1) 2 BRI (IP3WW-2BRIU-A1)
2 BRI on 2BRIU (IP3WW-2BRIDB-A1) 1 PRI (IP3WW-1PRIU-A1)
4 DID/OPX (IP3WW-4DIOPU-A1) 4 E&M (IP3WW-4TILU-A1)
8 Digital Station / 2SLT (IP3WW-082U-A1) Router (IP3WW-RTU-B1)
VM & Server (IP3WW-APSU-A1) Switching HUB Base (IP3WW-GSWU-B1) Switching HUB Exp. (IP3WW-GSWU-E1) Conference Bridge (IP3WW-PVAU-A1)
4 Loop/GNDStart Trunk (IP3WW-4COIU-LG1)
4 Loop /GND Start Trunk on 4COIU-LG1 (IP3WW-4COIDB-L

Digital 2 w/o LCD (BK) (IP3NA-2TH TEL(BK)) Digital 6 w/ LCD (BK) (IP3NA-6TXH TEL(BK)) Digital 12 w/ LCD (BK) (IP3NA-12TXH TEL(BK)) Digital 12 w/ LCD (WH) (IP3NA-12TXH TEL(WH)) Digital 24 w/ LCD (BK) (IP3NA-24TXH TEL(BK)) Digital 24 w/ LCD (WH) (IP3NA-24TXH TEL(WH)) Digital 12D + BCH (BK) (IP3NA-12TXH(BT) TEL(BK)) Digital 12D + PSA (BK) (IP3NA-12TXH(PA) TEL(BK)) Digital DESI less (BK) (IP3NA-8LTXH TEL(BK)) Digital DESI less (WH) (IP3NA-8LTXH TEL(WH)) IP 2 w/o LCD (BK) (IP3NA-2TIH TEL(BK)) IP 6 w/ LCD (BK) (IP3NA-6TIXH TEL(BK)) IP 12 w/ LCD (BK) (IP3NA-12TIXH TEL(BK)) IP 12 w/ LCD (WH) (IP3NA-12TIXH TEL(WH)) IP 24 w/ LCD (BK) (IP3NA-24TIXH TEL(BK)) IP 24 w/ LCD (WH) (IP3NA-24TIXH TEL(WH)) IP 12D + PSA (BK) (IP3NA-12TIXH(PA) TEL(BK)) IP 12D + BCH (BK) (IP3NA-12TIXH(BT) TEL(BK)) IP DESI-Less (BK) (IP3NA-8LTIXH TEL(BK)) IP DESI-Less (WH) (IP3NA-8LTIXH TEL(WH)) IP Sophi (BK) (IP3NA-320TISXH TEL(BK))
0910040 0910042 0910044 0910046 0910048 0910050 0910052 0910054 0910056 0910058 0910060 0910062 0910064 0910066 0910068 0910070 0910072 0910074 0910076 0910078 0910080
Retrofit supported keypad (BK) (IP3NA-BS-Retro(BK)) Retrofit supported keypad (WH) (IP3NA-BS-Retro(WH)) 12LK Kit (BK) (IP3NA-12LK-L(BK)) 12LK Kit (WH) (IP3NA-12LK-L(WH)) DESI-less LK/LCD Unit for Digital (BK) (IP3NA-8LKD-L(BK)) DESI-less LK/LCD Unit for Digital (WH) (IP3NA-8LKD-L(WH)) DESI-less LK/LCD Unit for IP (BK) (IP3NA-8LKI-LD(BK)) DESI-less LK/LCD Unit for IP (WH) (IP3NA-8LKI-LD(WH))
0910102 0910103 0910104 0910106 0910108 0910110 0910112 0910114
APR (IP3NA-APR ADAPTER(BK)) ADA (IP3WW-ADA ADAPTER(BK)) BHA (IP3NA-BHA ADAPTER(BK)) PSA (BK) (IP3NA-PSA ADAPTER(BK)) PSA (WH) (IP3NA-PSA ADAPTER(WH)) BCH (BK) (IP3NA-BCH ADAPTER(BK)) 60-Button Console (BK) (IP3WW-60D DSS(BK)) 60-Button Console (WH) (IP3WW-60D DSS(WH)) 16LK Unit (BK) (IP3WW-16DL DLS(BK)) 16LK Unit (WH) (IP3WW-16DL DLS(WH) IP1WW-PGDAD IP1NA-1SLTAD

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

In-Band Signalling for Samsung DCS
Systems can be programmed to send the calling station’s extension number after the voice mail system answers. These DTMF signals may include a leading digit to indicate the type of call and additional information about the original caller. DTMF signals may also be substituted for call progress tones to speed up voice mail call processing. This program allows call forwarding to a mailbox and bypassing of the main greeting for automatic message retrieval. Blind (unscreened) transfers may be performed because the recall will be correctly identified.
Note: The effectiveness of this program depends on the ability of the voice mail system to make use of this information.
• Station Hunt Group With Overflow
Each station group can have an individual overflow destination with an individual overflow timer. The overflow destination will ring whenever a call to the group is not answered. If the voice mail system becomes inoperative, calls are automatically routed to the overflow destination.
• Internal Call Forwarding to Voice Mail
This option in MMC 300 provides the ability to allow or deny call forwarding of inter- nal calls to voice mail. This feature conserves disk drive space by only storing calls originating outside the system.
• One-Touch Voice Mail Access
One-touch speed dial keys can be programmed to automatically dial, log into and re- trieve messages from voice mail.
• Call Progress Tones
The only tones sent to a VM/AA port are dial tone, busy and ringback. To eliminate confusion, busy tone is substituted for DND or error tones on voice mail ports only.

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

GROUP LISTEN for NEC Elit IPK II
To initiate Group Listen:
1.Place or answer call using the handset.
2. Press Speaker twice (but do not hang up).
Note 1: Speaker flashes slowly.
Note 2: You can talk to the caller through your handset. Your co-workers hear your caller’s voice over your telephone’s speaker.
Note 3: When you press Speaker once, you turn your Speakerphone on. The second press turns on Group Listen. Pressing the Speaker key a third time cancels the Group Listen feature.
HOLDING CALLS
System Hold Exclusive Hold
With a call in progress:
1. Press Hold.
With a call in progress:
1.Press the Exclusive Hold key (Service Code 751: 45).
Note 1: To retrieve a held call, press the flashing Line key or Conf key (internal calls).
Note 2: Calls on System Hold can be retrieved from any multiline telephone with the held line appearance.
Note 3: After a preprogrammed time, the held call will recall to the originating station.
TRANSFERRING CALLS
Using Manual Dial Using Direct Station Selection (DSS)
With a call in progress: 1.Press the Transfer key.
2. Dial the station number.
3.Announce the call (optional).
4. Replace the handset.
With a call in progress: 1.Press the Transfer key.
2.Press the programmed DSS.
3.Announce the call (optional).
4. Replace the handset.
Note 1: If the called station is busy, replace the handset to initiate a camp-on. Unanswered camp-ons and unscreened transfers will recall to the transferring station.
Note 2: To return to the original party, press the flashing Line key or Conf key.
Note 3: A Programmable Function Key may be assigned for DSS.
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Group Call Pickup for NEC IPK
To answer a call ringing another telephone in your Pickup Group:
1.Pick up the handset or press the Speaker key. 2.Press the Group Call Pickup key (Service Code 751: 24).
- OR - Dial 756 or *#.
Note: Service Code *# can pick up any call in the group, plus any Ring Group calls. Service Code 756 cannot pick up Ring Group calls.
To answer a call ringing a telephone in another Pickup Group when you do not know the group number:
1.Pick up the handset or press the Speaker key. 2.Press the Group Call Pickup key (Service Code 751: 25).
- OR -
Dial 769.
To answer a call ringing a telephone in another Pickup Group when you know the group number:
1.Pick up the handset or press the Speaker key.
2. Press Group Call Pickup key (Service Code 751: 26 + group).
- OR -
Dial 768 and the group number (01~64).For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Creating a New Module
In this exercise you learn how to use Voicemail Pro to add a basic auto-attendant. In the exercise you will create an auto- attendant that gives callers a choice from a menu to transfer to either the Sales, Support or Reception group.
a. Setting Up the Callflow
When completed the call flow will look similar to the example shown.

1.From Start > Programs > IP Office, open Voicemail Pro.
2. Right-click Modules and select Add.
3.In the Name field, type AutoAttend and click OK. The Start Point is placed in the Details pane. 4.A menu needs to be added to the Start Point. · Click the Start Point action to select it.
· Click the Basic Actions icon and select Menu. · Click the details pane to place the action. 5.The menu options 1, 2 and 3 need to be added.
· Right-click the Menu action and select Properties.
· In the Touch Tones tab, check 1, 2 and 3 and click OK. Touch tones must be unique as a 5 will take preference over 555.
6.The transfer locations of Sales, Support and Reception group need to be added.
· Click the Telephony Actions icon and select Transfer. · Click in the details pane to place the action.
· Open the Properties for the Transfer action by double-clicking on the Transfer action. · In the General tab change the Token Name to Transfer Sales. · Select the Specific tab. Type the destination as Sales (or 301). · Select OK.
7.Repeat step 6 to create a transfer action for Support (302) and Reception (300). 8.The actions need to be connected.
· Click the Connection icon on the toolbar and connect the Start point.

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Basic Call Handling IP Office.
Tones
IP Office generates the correct user tones for the geography. These tones are generated for all IP Office extension types, analog, digital and IP.
Supported tones are:
• Dial, both primary and secondary depending on geography
• Busy
• Unobtainable
• Re-order
• Conferencing tone depending on geography
Caller ID
Feature
• Display of the caller’s number on incoming calls, where supplied by the service provider.
• Sending of calling number on outgoing external calls.
Benefit
• Confirmation and recognition of who is calling.
• Storage of Caller ID numbers for return calls.
• Directory name matching to Caller ID numbers.
• Screen-Popping customer records in compatible applications.
Description
Where supplied by the service provider, the IP Office can receive and use the callers Caller ID. The Caller ID is passed through to the answering phone or application and is included in any call log or history supported by the phone or application. If the Caller ID matches a number in the IP Office's Directory, the matching directory name is shown instead of the number.
Where IP Office Phone Manager, or the TAPI service is used to link to database software on the users PC, it is possible to have an automatic query performed on the supplied Caller ID and have the caller’s record in front of the user before the call is answered.
For outgoing calls the IP Office can insert a system wide Caller ID or set a flag to have Caller ID withheld. For users with a direct dial number routed to their extension, that direct dial number is also used as their Caller ID for outgoing calls. Alternatively short codes can be used to specify the Caller ID that should be sent with outgoing calls.
Note that the sending and receiving of Caller ID is subject to the service provider supporting that service. The service provider may also restrict which numbers can be used for outgoing Caller ID.
Hold
A call may be placed on hold with optional Hold music. A held call cannot be forgotten as it is presented back to the extension after a timeout set by the system's administrator.
See also Park . 128
Toggle Calls
Toggle Calls cycles round each call that the user has On Hold to their extension locally within the system, presenting them one at a time.
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IP Office 500v2
IP Office is a modular communications solution that scales from 2 to 384 extensions. It provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP phone support that can be used in either mode or both concurrently. IP Office has data capabilities built in, providing IP routing, switching and firewall protection between LAN and WAN. IP Office has an integrated software applications suite that delivers a contact centre, voice and email messaging, Interactive Voice Response, conferencing and computer telephony integration.
IP Office solutions are built from hardware units and application software. Hardware provides the connectivity for voice and data circuits and processor units for the solution software. Each IP Office solution will require a system control unit, trunk connections to service providers, and expansion modules for TDM phone cabling. IP Phones connect over LAN connections to the IP Office solution and require a voice compression resource.
Ideal for up to 384 users
• A wide range of phones are supported (analogue, digital, IP and SIP)
• Support for up to 12 expansion modules
• Support for up to 240 lines
• Up to 148 voice compression channels
• Up to 40 channels of voicemail (IP Office Preferred Edition required)
• Multi-site networking up to 1000 users across 32 systems

Dimensions (HxWxD): 7.3cm (2.9in) x 44.5cm (17.5in) x 36.5cm (14.4in). Weight: 3.2kg (7lb)
Part Code: BND5000v2
(IP500v2 Base Unit + SD Card + Power Lead)
IP500v2 Combination Cards
The IP500v2 system supports two variants of Combination Card. These Combination Cards provide a mix of digital phone, analogue phone and trunk connections as well as voice compression modules in a single base card. The Combination Card is available in two options; ATM4 or BRI4. The Combination Card does not support additional daughter cards and a maximum of two Combination Cards are supported on an IP500v2 system.

Combination Card ATM4 Combination Card BRI4 Part Code 700476013 700476021 Includes 6 x digital phone ports 2 x analogue phone ports 4 x analogue trunks 10 x VCM channels 6 x digital phone ports 2 x analogue phone ports 2 x BRI (4 channels) 10 x VCM channels
IP500v2 SD Card
The SD Card is an integeral component of every IP500v2 system and is required to enable system software, configuration details and aum ofum of two Combination Cards are supported on an IP500v2 system.

Combination Card ATM4 Combination Card BRI4 Part Code 700476013 700476021 Includes 6 x digital phone ports 2 x analogue phone ports 4 x analogue trunks 10 x VCM channels 6 x digital phone ports 2 x analogue phone ports 2 x BRI (4 channels) 10 x VCM channels
IP500v2 SD Card
The SD Card is an integeral component of every IP500v2 system and is required to enable system software, configuration details and activate license keys. The SD Card also provides a cost effective messaging solution with 2 ports enabled by default and scalable to 6 ports via license key activation.
The SD Card provides the following functions:
- System software
- System configuration
- License key activation
- System Status Application
Part Code: 700479702
- Essesntial Edition (2 port embedded voicemail that can be scaled to 6 ports)
An optional SD Card can also be used to provide backup to the primary SD Card to ensure business continuity.
An optional SD Card can also be used to provide backup to the primary SD Card to ensure business continuity.
The optinal card can be a standard ‘off the shelf’ class 4 SD card.

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Expension Card
This card is used to add 4 additional expansion ports to the IP500 and IP500v2 control unit. This card is only supported in slot 4.

· Supports
Provides 4 additional expansion ports for connection of external expansion 379
modules.
· Supported Expansion Modules: The following external expansion modules are supported:
· IP500 Analogue Trunk Module · IP500 BRI So Module
· IP500 Digital Station Modules · IP500 Digital Station Modules A · IP500 Control Unit:
· IP500 Phone Module
· IP400 Digital Station V2 Modules · IP400 Phone V2 Modules
· IP500v2 Control Unit:
· Maximum per Control Unit: 1 - Right hand slot 4 only. · IP500 Trunk Card Support: .
· Each external expansion module is supplied with a blue 1 meter (3'3'') expansion interconnect cable. This cable must be used when connecting to expansion ports on the rear of a control unit.
· When connecting to expansion ports on an IP500 4-Port Expansion card, a yellow 2 meter (6'6") expansion interconnect cable can be used in place of the standard blue cable. 4 Yellow cables are supplied with the IP500 4-Port Expansion card.

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................................................ .. .. . .. . .. .. .2-51 Table 2-16 RJ-45
Memory Capacity of MEMDB-C1 .............................................................. 1-6 Table 1-2 System Capacity ................................................................................. 1-9 Table 2-1 KSU Packing List ................................................................................. 2-2 Table 2-2 Items on the CPU card .......................................................................... 2-2 Table 2-3 EXIFB-C1 Packing List .......................................................................... 2-7 Table 2-4 Connectors of EXIFB-C1 ........................................................................ 2-8 Table 2-5 Power Requirement ................................................... . .. .. . .. . .. . .. .. . .. . .. .. . . 2-12 Table 2-6 RJ61 Cable Connector Pin-Outs (J101-J103) ..............................................2-16 Table 2-7 IP4WW-Battery Box Packing List ................................................... . . .. . .. .. .2-17 Table 2-8 Battery Specifications ................................................... . .. .. . .. . .. .. . .. . .. .. . . 2-18 Table 2-9 Expansion Cards ................................................... . .. . .. .. . .. . .. .. . .. . .. .. . .. . . 2-38 Table 2-10 Expansion Card Packing List ................................................... .. .. . .. . .. .. .2-38 Table 2-11 RJ-61 Digital Connector Pin-Outs (J101, J102) ...........................................2-48 Table 2-12 RJ-61 Analog Pin-Outs (J101, J102) ................................................... . .. ..2-49 Table 2-13 RJ-61 CO/PF Pin-Outs (J2, J3) ................................................... . .. .. . .. . ..2-50 Table 2-14 RJ-61 BRI Pin-Outs (S-Bus, T-Bus) ................................................... . . .. ..2-51 Table 2-15 Switch Setting of 2BRIDB-C1 ................................................... .. .. . .. . .. .. .2-51 Table 2-16 RJ-45 PRI Pin-Outs (S-Bus, T-Bus) ................................................... . . .. ..2-53 Table 2-17 Switch Setting of 1PRIU-C1 ................................................... . .. . .. . .. . .. .. .2-53 Table 2-18 LED Indication ................................................... . . .. . .. .. . .. . .. .. . .. . .. .. . .. . . 2-54 Table 2-19 T1 LED Indications ................................................... .. . .. .. . .. . .. .. . .. . .. . .. . 2-55 Table 2-20 E1 LED Indications ................................................... .. . .. .. . .. . .. . .. .. . .. . .. . 2-56 Table 2-21 MEMDB-C1 Packing List ................................................... . .. . .. . .. .. . .. . .. . 2-58 Table 2-22 VOIPDB-C1 Packing List ................................................... . .. . .. . .. .. . .. . .. . 2-61 Table 2-23 VOIPDB LED Indications ................................................... . .. . .. . .. .. . .. . .. . 2-65 Table 2-24 Operation of VOIPDB LED Indic

PRI Pin-Outs (S-Bus, T-Bus) ................................................... . . .. ..2-53 Table 2-17 Switch Setting of 1PRIU-C1 ................................................... . .. . .. . .. . .. .. .2-53 Table 2-18 LED Indication ................................................... . . .. . .. .. . .. . .. .. . .. . .. .. . .. . . 2-54 Table 2-19 T1 LED Indications ................................................... .. . .. .. . .. . .. .. . .. . .. . .. . 2-55 Table 2-20 E1 LED Indications ................................................... .. . .. .. . .. . .. . .. .. . .. . .. . 2-56 Table 2-21 MEMDB-C1 Packing List ................................................... . .. . .. . .. .. . .. . .. . 2-58 Table 2-22 VOIPDB-C1 Packing List ................................................... . .. . .. . .. .. . .. . .. . 2-61 Table 2-23 VOIPDB LED Indications ................................................... . .. . .. . .. .. . .. . .. . 2-65 Table 2-24 Operation of VOIPDB LED Indications .....................................................2-66 Table 2-25 PZ-VM21 Packing List ................................................... . .. . .. . .. .. . .. . .. . .. . 2-66 Table 2-26 MultilineTelephone Functions (12TXH/24TXH/24TIXH (IP)) ............................2-71 Table 2-27 Doorphone Interface Specifications ................................................... .. . .. . 2-82 Table 2-28 RJ-61 General Purpose/Door Unlock Relay Control Connector (J7) ...................2-83 Table 2-29 General Purpose/Door Unlock Relay Specifications .....................................2-83 Table 2-30 External Paging Output Specifications .....................................................2-84 Table 2-31 BGM/External MOH Source Input Specifications .........................................2-85 Table 3-1 Start Up Method .................................................................................. 3-1 Table 4-1 Status LEDs ................................................... . .. . .. . .. .. . .. . .. .. . .. . .. .. . .. . .. . . 4-10 Table 4-2 CPU LED Indications ................................................... . . .. .. . .. . .. .. . .. . .. .. . . 4-12 Table 5-1 System Capacity ................................................................................. 5-1 Table 5-2 Operating Conditions ............................................................................ 5-3 Table 5-3 Power Requirement .............................................................................. 5-3 Table 5-4 Electrical Specifications of KSU ................................................................ 5-4 Table 5-5 IPTerminal Power Chart ........................................................................ 5-4 Table 5-6 IEEE802.af Class Specification ................................................................ 5-4 Table 5-7 Mechanical Specifications ...................................................................... 5-5 Table 5-8 Optional Unit Mechanical Specifications ...................................................... 5-5 Table 5-9 Doorphone Interface Specifications ........................................................... 5-5 Table 5-10 General Purpose/Door Unlock Relay Specifications ...................................... 5-6 Table 5-11 External Paging Output Specifications ....................................................... 5-6 Table 5-12 BGM/External MOH Source Input Specification

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NEW TECHNOLOGIES.
New technologies in the realm of telephony bring communication advances that influence changes in business. Traditional imperatives in the telephony market are the cost effectiveness and ease of operation and maintenance; the latest generation technologies provides both without requiring significant technical training and support. Master Communications provides telephony solutions that fit the needs of small businesses to help accelerate business opportunities and provide better customer satisfaction with sophisticated service options - all the while, giving them full-control to manage the system for themselves. In the end, no matter what the size your business is, Master Communications delivers business critical solutions that give you a competitive advantage.

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Avaya 1600 Series
IP Deskphones
The Avaya 1600 Series IP Deskphones are a value-priced family of deskphones designed to meet basic communication needs in a low-cost package with the quality and reliability you expect from Avaya. The 1600 Series IP Deskphones are designed for the same user profiles as the top-of-the-line 9600 Series
IP Deskphones, thus offering a feature-set and price-point alternative. By providing a range of endpoints covering the differing needs of users at all price points, Avaya makes it possible for companies to equip their workforce with deskphones that look great, sound better, enhance productivity, and turn communications into a competitive advantage. With similar industrial design and administration, the 1600 Series and 9600 Series may be deployed in mixed environments or on their own.
• IP Deskphones for the value-oriented customer.
• Straightforward, familiar access to the most common telephony features.
• Cost effective, competitive price point.
• The quality and reliability you expect from Avaya.

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NEC SL1100 SYSTEM CAPACITY
Table 5-1 System Capacity Items 1 KSU
(1228) 2 KSU
(2456) 3 KSU
(3684) Note
Expansion Slot 2 4 6
System Maximum Port 58 116 156 1KSU: 084M+PRI+080E+4COIDBx2 2KSU: (084M+PRI+080E)x2+4COIDBx4 3KSU: 084Mx3+PRIx2+080Ex4+4COIDBx7
Trunk Port Max. 38 76 88 1KSU: PRIx1+4COIDB/BRIx2 2KSU: PRIx2+4COIDB/BRIx4 3KSU: PRIx2+4COIDB/BRIx7
Trunk Port Analog Trunks
(COT) 12 24 36 1KSU: 4COIDBx3 on 084M/080E/008E
2KSU: 4COIDBx6 3KSU: 4COIDBx9
BRI (T-Point) 12 24 36 1KSU: 2BRIx3 on 084M/080E/008E 2KSU: 2BRIx6 3KSU: 2BRIx9
PRI (24B/30B) 24/30 48/60 48/60 Max. one PRI/KSU Max. two PRIs/system
IPTrunk
(SIP/H.323) 16 When MEMDB is Installed
Station Port Max. 40 80 120 1KSU: 084M+080Ex2+BRIx3 2KSU: 084Mx2+080Ex4+BRIx6 3KSU: 084Mx3+080Ex6+BRIx9For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

EQUIPMENT LIST
The following table lists all equipment for the SL1100 system.
ISSUE 1.0
Stock Number Equipment Name Equipment Description Note BE110267 IP4EU-1228M-B KSU w/o
C IP4EU-1228M-B KSU without AC Cable (for EMEA)
IP4EU-CPU-B1, IP4WW-084M-B1, Power Supply
BE110268 IP4EU-1228M-B KSU IP4EU-1228M-B KSU with AC Cable (for EMEA) IP4EU-CPU-B1, IP4WW-084M-B1, Power Supply
BE110274 IP4WW-1228ME-B EXP
w/o C IP4WW-1228ME-B EXP without AC Cable
IP4WW-EXIFE-C1, IP4WW-084M-B1, Power Supply
BE110275 IP4WW-1228ME-B EXP IP4WW-1228ME-B EXP with AC Cable IP4WW-EXIFE-C1, IP4WW-084M-B1, Power Supply
BE110258 IP4WW-EXIFB-C1 Expansion KSU Interface Unit, 3 jacks (two only are used)
BE110239 IP4WW-Battery Box External Battery Box without Batteries BE110253 IP4WW-080E-B1 8 Digital Extensions Interface BE110254 IP4WW-008E-B1 8 Analog Extensions Interface BE110256 IP4WW-4COIDB-B1 4 Analog Trunks Interface
BE110257 IP4WW-2BRIDB-C1 2 Basic Rate Interface, mounted on 084M-B1/080E- B1/008E-B1 board
BE110255 IP4WW-1PRIU-C1 1 Primary Rate Interface (PRI/E1/T1) BE110247 IP4EU-MEMDB-C1 Memory Expansion on CPU (for EMEA) BE110290 IP4WW-VOIPDB-C1 16-channel VOIP on CPU
BE106339 PZ-VM21 16 Channels for Voice Mail with a Single Channel V.34 Modem
BE110730 IP4WW-CFVRS-C1 Compact Flash for VRS (VRS: 4ch (default))
BE110731 IP4WW-CFVMS-C1 Compact Flash for VRS and InMail ( Approx. 15 hours, VRS: 4ch (default)/InMail: 2ch (default))
BE110732 IP4WW-CFVML-C1 Compact Flash for VRS and InMail ( Approx. 40 hours, VRS: 4ch (default)/InMail: 4ch (default))
BE110269 IP4WW-12TXH-B-TEL
(WH) 2-wire 12-key MultilineTelephone
BE110270 IP4WW-12TXH-B-TEL (BK)
BE110271 IP4WW-24TXH-B-TEL
(WH) 2-wire 24-key MultilineTelephone
BE110272 IP4WW-24TXH-B-TEL (BK)
BE110277 IP4WW-24TIXH-C-TEL
(WH) 24-Keys, Multiline IPTelephone
BE110278 IP4WW-24TIXH-C-TEL (BK)
BE110285 IP4WW-60D DSS-B
CONSOLE (WH) 60-button Direct Station Selection (DSS) Console
BE110286 IP4WW-60D DSS-B CONSOLE (BK)
BE108045 DP-D-1D Doorphone BE109741 DX4NA Doorphone Doorphone BE109742 HS.D503DOR-A DoorphoneFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

EQUIPMENT LIST NEC 1100
The following table lists all equipment for the SL1100 system.
ISSUE 1.0
Stock Number Equipment Name Equipment Description Note BE110267 IP4EU-1228M-B KSU w/o
C IP4EU-1228M-B KSU without AC Cable (for EMEA)
IP4EU-CPU-B1, IP4WW-084M-B1, Power Supply
BE110268 IP4EU-1228M-B KSU IP4EU-1228M-B KSU with AC Cable (for EMEA) IP4EU-CPU-B1, IP4WW-084M-B1, Power Supply
BE110274 IP4WW-1228ME-B EXP
w/o C IP4WW-1228ME-B EXP without AC Cable
IP4WW-EXIFE-C1, IP4WW-084M-B1, Power Supply
BE110275 IP4WW-1228ME-B EXP IP4WW-1228ME-B EXP with AC Cable IP4WW-EXIFE-C1, IP4WW-084M-B1, Power Supply
BE110258 IP4WW-EXIFB-C1 Expansion KSU Interface Unit, 3 jacks (two only are used)
BE110239 IP4WW-Battery Box External Battery Box without Batteries BE110253 IP4WW-080E-B1 8 Digital Extensions Interface BE110254 IP4WW-008E-B1 8 Analog Extensions Interface BE110256 IP4WW-4COIDB-B1 4 Analog Trunks Interface
BE110257 IP4WW-2BRIDB-C1 2 Basic Rate Interface, mounted on 084M-B1/080E- B1/008E-B1 board
BE110255 IP4WW-1PRIU-C1 1 Primary Rate Interface (PRI/E1/T1) BE110247 IP4EU-MEMDB-C1 Memory Expansion on CPU (for EMEA) BE110290 IP4WW-VOIPDB-C1 16-channel VOIP on CPU
BE106339 PZ-VM21 16 Channels for Voice Mail with a Single Channel V.34 Modem
BE110730 IP4WW-CFVRS-C1 Compact Flash for VRS (VRS: 4ch (default))
BE110731 IP4WW-CFVMS-C1 Compact Flash for VRS and InMail ( Approx. 15 hours, VRS: 4ch (default)/InMail: 2ch (default))
BE110732 IP4WW-CFVML-C1 Compact Flash for VRS and InMail ( Approx. 40 hours, VRS: 4ch (default)/InMail: 4ch (default))
BE110269 IP4WW-12TXH-B-TEL
(WH) 2-wire 12-key MultilineTelephone
BE110270 IP4WW-12TXH-B-TEL (BK)
BE110271 IP4WW-24TXH-B-TEL
(WH) 2-wire 24-key MultilineTelephone
BE110272 IP4WW-24TXH-B-TEL (BK)
BE110277 IP4WW-24TIXH-C-TEL
(WH) 24-Keys, Multiline IPTelephone
BE110278 IP4WW-24TIXH-C-TEL (BK)
BE110285 IP4WW-60D DSS-B
CONSOLE (WH) 60-button Direct Station Selection (DSS) Console
BE110286 IP4WW-60D DSS-B CONSOLE (BK)
BE108045 DP-D-1D Doorphone BE109741 DX4NA Doorphone Doorphone BE109742 HS.D503DOR-A Doorphone

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PCMCIA For Samsung 7400
The PCMCIA slot supports the CardBus (Card-32) card standard and 16-bit (PCMCIA 2.1/JEIDA
4.2) card standard. The slot supports +3.3 V, +5 V, and +12 V at a working voltage of 120 mA~1100 mA. Wireless LAN card expansion is optional. The wireless LAN card provided by Moxa lets you connect the UC-7400 to a wireless LAN, with both 802.1b and 802.11g interfaces supported. If you need device drivers for other kinds of PCMCIA cards, contact Moxa for information on how to initiate a cooperative development project.
CompactFlash
The UC-7400 provides one CompactFlash slot that supports CompactFlash type I/II card expansion. Currently, Moxa provides a CompactFlash disk for plug & play mass storage expansion. You may also use flash disks available from most computer supply outlets. The CompactFlash card is automatically mounted as a system partition on insertion.
If you need device drivers for other kinds of mass storage cards, contact Moxa for information on how to initiate a cooperative development project.
USB
The UC-7420 provides two USB 2.0 Hosts and one USB 1.1 Client. The USB Host now supports adding USB storage devices.Reset-type Buttons
The UC-7400 computers have two reset-type buttons. The button labeled Reset has the same effect as switching off the power and then switching the power back on. The button labeled Reset to default returns the UC-7400 to its factory default configuration.
Reset Button
Pressing the Reset button initiates a hardware reboot. The button plays the same role as a desktop PC’s reset button.
In normal use, you should NOT use the Reset Button. You should only use this function if the software is not working properly. To reset an embedded Linux system, always use the software reboot command />reboot to protect the integrity of the data being transmitted or processed.
Reset to Default Button
Press the Reset to default button continuously for at least 5 seconds to load the factory default configuration. After the factory default configuration has been loaded, the system will reboot automatically. The Ready LED will blink on and off for the first 5 seconds, and then maintain a steady glow once the system has rebooted.
We recommend that you only use this function if the software is not working properly and you want to load factory default settings. To reset an embedded Linux system, always use the software reboot command />reboot to protect the integrity of data being transmitted or processed. The Reset to default button is not designed to hard reboot the UC-7400.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Reset-type Buttons for Samsung 7400
The UC-7400 computers have two reset-type buttons. The button labeled Reset has the same effect as switching off the power and then switching the power back on. The button labeled Reset to default returns the UC-7400 to its factory default configuration.
Reset Button
Pressing the Reset button initiates a hardware reboot. The button plays the same role as a desktop PC’s reset button.
In normal use, you should NOT use the Reset Button. You should only use this function if the software is not working properly. To reset an embedded Linux system, always use the software reboot command />reboot to protect the integrity of the data being transmitted or processed.
Reset to Default Button
Press the Reset to default button continuously for at least 5 seconds to load the factory default configuration. After the factory default configuration has been loaded, the system will reboot automatically. The Ready LED will blink on and off for the first 5 seconds, and then maintain a steady glow once the system has rebooted.
We recommend that you only use this function if the software is not working properly and you want to load factory default settings. To reset an embedded Linux system, always use the software reboot command />reboot to protect the integrity of data being transmitted or processed. The Reset to default button is not designed to hard reboot the UC-7400.
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WAN/LAN Function
OfficeServ 7400 has the interface module with WAN and LAN mounted so that the data can be transmitted/received in the external internet or the internal intranet with no additional data device.(10/100 BASE-T or 1000 BASE-TX/SX/LX interface used)
Wireless LAN Service
OfficeServ 7400 provides the wireless LAN solution for the combined services of the wired and the wireless in the office zone. It supports the handoff and the QoS by using the Combo AP(Access Point) that performs the service with the separation of the data and the voice. In addition, OfficeServ 7400 uses the wireless LAN base station to use the wired and wireless voice/data communication with no additional LAN construction. In addition, it provides the business environment where the staff can perform their efficient and prompt businesses anytime anywhere by using the portable terminal of the refined design.
Text-To Speech (TTS) Response Functions
OfficeServ 7400 provides the TTS response functions that converges the character messages(e-mail) into the voice message to be heard via the phone.
Mail Server and Instant Messaging
OfficeServ 7400 provides the e-mail server and the instant message transmission/reception function that combines the voice message and the e-mail to converge or to retransmit them for the users’ convenience.
Various Application Solutions
OfficeServ 7400 provides the various application solutions such as OfficeServ News, OfficeServ EasySet, Internet Call Center, Integrated Management of the Communication System, Voice Mail Solution of the Built-in Board type, the integrated fax server, Closely- Combined Digital Record System, eFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Universal Board OfgiceServ 7400
On the universal slot of the OfficeServ 7400 System, the board providing the various services can be mounted. Universal boards can be classified into four types of voice trunk line board, the voice internal line board, the voice application board, and the data board according to the provided services.
Types of Universal Boards Board Types Board Name Voice Trunk Line Board 8TRK, TEPRI, TEPRI2
Voice Internal LIne Board 8SLI, 16SLI, 16SLI2, 16MWSLI, 8HYB, 8HYB2, 8DLI,
16DLI, 16DLI2
Voice Application Board MGI, MGI64, 4DSL, 4WLI
Data Board LIM, PLIM, GPLIM, GSIM, GWIM

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Universal Board for SAMSUNG 7400
On the universal slot of the OfficeServ 7400 System, the board providing the various services can be mounted. Universal boards can be classified into four types of voice trunk line board, the voice internal line board, the voice application board, and the data board according to the provided services.
Table 2.1 Types of Universal Boards Board Types Board Name Voice Trunk Line Board 8TRK, TEPRI, TEPRI2
Voice Internal LIne Board 8SLI, 16SLI, 16SLI2, 16MWSLI, 8HYB, 8HYB2, 8DLI,
16DLI, 16DLI2
Voice Application Board MGI, MGI64, 4DSL, 4WLI
Data Board LIM, PLIM, GPLIM, GSIM, GWIM
2.5.1 8TRK board
8TRK board is the trunk line board of eight ports, which is mounted on the universal slot. To each port, the general line or the private switch, or the general phone lines of other keyphone system can be connected. 8TRK board performs the functions of Real driver, Ring detection, TSAC, and CODEC control via TMC ASIC.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

WAN/LAN Function Samsung 7400.
OfficeServ 7400 has the interface module with WAN and LAN mounted so that the data can be transmitted/received in the external internet or the internal intranet with no additional data device.(10/100 BASE-T or 1000 BASE-TX/SX/LX interface used)
Wireless LAN Service
OfficeServ 7400 provides the wireless LAN solution for the combined services of the wired and the wireless in the office zone. It supports the handoff and the QoS by using the Combo AP(Access Point) that performs the service with the separation of the data and the voice. In addition, OfficeServ 7400 uses the wireless LAN base station to use the wired and wireless voice/data communication with no additional LAN construction. In addition, it provides the business environment where the staff can perform their efficient and prompt businesses anytime anywhere by using the portable terminal of the refined design.
Text-To Speech (TTS) Response Functions
OfficeServ 7400 provides the TTS response functions that converges the character messages(e-mail) into the voice message to be heard via the phone.
Mail Server and Instant Messaging
OfficeServ 7400 provides the e-mail server and the instant message transmission/reception function that combines the voice message and the e-mail to converge or to retransmit them for the users’ convenience.
Various Application Solutions
OfficeServ 7400 provides the various application solutions such as OfficeServ News, OfficeServ EasySet, Internet Call Center, Integrated Management of the Communication System, Voice Mail Solution of the Built-in Board type, the integrated fax server, Closely- Combined Digital Record System.

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Auto Attendant Samsung 7400
Announcement Replay and Auto Call Forward
y This system replays the announcement when a calling party is connected to the auto at- tendant. This announcement can be specified based on holidays, working hours, or non- working hour.
y The auto call forward connects a calling party to the desired subscriber’s station when the calling party dials a station number in the auto attendant. In this case, the call routing function will be also provided: this detects whether the entered phone number is valid, or that the length of the phone number can be changed.
Announcement Auto Change Based on the Schedule
Allows the administrator to automatically change and replay the announcement based on holidays, working hours, and non-working hours.
Announcement Change by Telephone
Allows the administrator to change the announcement by interfacing to the auto attendant from a remote site.
Call Forwarding to the Mailbox on the Busy Line
When a calling party interfaces to the auto attendant and tries to connect the call to a busy station, the called party on the busy station can use this function to forward the call to the voice mailbox.
Queuing Process on the Busy Line
When a calling party interfaces to the auto attendant and tries to connect a call to a busy station, and the ‘Call Forwarding to the Mailbox on the Busy Line’ function is not set (see above), a ‘please hold’ message is played and the connection is retried for a specified time. If the line continues busy after the maximum retry time, another voice message is provided asking the caller to either forward the call to the voice mailbox or hang up.

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Switches
802.1w Rapid Spanning Tree
Rapid Spanning Tree Protocol (RSTP) provides rapid convergence of the spanning tree and provides for fast reconfiguration, critical for networks carrying delay-sensitive traffic such as voice and video. The specification for RSTP is IEEE 802.1w-2001. The RSTP specifica- tion provides compatibility with legacy STP-based networks.
802.1p Packet Priority
The switch extracts the priority field from the Ethernet frame configured according to the 802.1p specification standard, and discriminatively processes the frame according to the priority of the specified operation standard.
The packets are categorized into emergent packets and non-emergent packets and are proc- essed.
VLAN (802.1Q)
The Virtual Local Area Network (VLAN) groups related equipment by work group accord- ing to the LAN operational policy, regardless of the location of the equipment. The VLAN also processes switching for work groups. The VLAN removes the effects of unnecessary broadcasting packets and configures the stable switching subnet only for the corresponding group by separating and processing the group in the virtual LAN.
Accordingly, the switch can provide the differentiated QoS services and the VLAN can be configured based on the switch port and MAC address.
The system automatically configures the VLAN for IP phones, signal processing gateway, media gateway, and UMS required for OfficeServ 7400 services, and performs the QoS process. OfficeServ 7400 provides 32 VLAN groups.
IGMP Snooping
The L2 switch (located in the lower layer of the IP router) can process IGMP (Internet Group Management Protocol) messages to allow Multicasting to be used. This is referred to as IGMP Snooping.
The IP layer multicast group information included in the IGMP message is reflected in the MAC filtering database, its own switching database. The group information is processed in the MAC multicast address format mapped with the IP multicast address.

802.1x Supported
IEEE 802.1x standards define the formats and the operational procedures of EAP over LAN (EAPoL) frame that can send/receive the Extensible Authentication Protocol (EAP) between terminals and the Access Point (AP). These standards are called the port security protocol because they can be used in the procedure permitting network access by the termi- nal only by acquiring the physical port license of the Bridge or wireless AP from the au- thentication server. This authentication procedure by ports enables control of charging poli- cies, usage restriction, band allocation, etc, separately.
Port Trunking Function Supported
Port Trunking means Port Aggregation, the collection of physical ports into logical ones. That is, like the 100 BASE-TX securing 100Mbps bandwidth, the function collects several ports into a logical port for expanding the bandwidth to be used.
PoE (IEEE 802.3af) Function Supported
Power over Ethernet (PoE) is designed so that no additional power supply to network equipment used in wireless or wired LAN is necessary. PoE allows the user to send the data and the power simultaneously via an Ethernet cable, thus reducing the installation cost in most cases and providing high flexibility in selecting the installation site for the equip- ment.
QoS Function Supported
OfficeServ 7400 provides the 802.1p Packet Priority and Level Classification Setup for supporting Quality of Service (QoS). The 802.1p Packet Priority is the expansion of the standard MAC header in the network packet. This expansion provides the packets with pri- ority: a packet of higher priority is treated preferentially and is processed ahead of a packet of lower priority. The Level Classification Setup function gives the packets High/Low lev- els and processes them according to these levels, thus making the differential services pos- sible.
GARP/GVRP Function Supported
Generic Attribute Registration Protocol (GARP)/Generic VLAN Registration Proto-
col (GVRP) define a GARP application that provides the 802.1Q-compliant VLAN prun- ing and dynamic VLAN creation on 802.1Q trunk ports. GVRP is an application defined in the IEEE 802.1P standard that allows for the control of 802.1Q VLANs.
4-4 © Samsung Business Communications.

Routers
Various Network Interface
OfficeServ 7400 provides the E0, E1, and E2 network interfaces (which are connected to the WAN through the Ethernet interface), and the serial network connected through the V.35, HSSI serial interface.
Static Routing
The OfficeServ 7400 configures a fixed routing table between each network interface to process the static routing. In this case, the routing table cannot be dynamically changed by the routing protocol, and specific routing services will be provided according to the pre-set routing policy.
WAN Interface (Ethernet, PPPoE, DHCP Client)
E0, E1, E2 Ethernet WAN Interface enables connection to the Internet using the Static IP, PPPoE, and DHCP client protocol.
V.35 Interface (PPP, HDLC, Frame Relay)
The OfficeServ 7400 accesses the Internet through the V.35 serial interface with a transfer speed of up to 2Mbps. In this case, the OfficeServ 7400 supports various environments us- ing functions such as PPP, HDLC, and Frame Relay Encapsulation.
HSSI Interface (PPP, HDLC, Frame Relay)
The Internet can be connected via the High Speed Serial Interface (HSSI) with a maximum transmission speed of 52Mbps. Generally, HSSI can use the equipment on a token-ring and Ethernet network for connecting to the equipment operating at the speed of a Synchronous Optical Network (SONET) OC-1 or T3 circuit.
Routing Protocol
The OfficeServ 7400 supports the ‘routing information exchanging’ protocol to react to network environmental change and to effectively process the routing.
y Routing Information Protocol version1 (RIPv1), RIPv2
These protocols are widely used for managing the routing information in a mid-size in- dependent network such as a group of LANs.
y Open Shortest Path First version2 (OSPFv2)
This routing protocol is used prior to the RIP in a large-size independent network. A router detects and reports any change in the routing table or the network to other routers. In this way, all routers share the same routing information.
y BGP4 (Border Gateway Protocol 4)
As an Exterior Gateway Protocol through which the Autonomous System (AS) sends/receives the routing information between other networks, Version 4 of BGP is cur- rently used. BGP4 uses various matrixes when selecting the optimized path to the destina- tion. BGP4 compares each matrix having priority and selects the optimized path.

Multicast Routing
y Internet Group Management Protocol (IGMP)
Internet Group Management Protocol (IGMP) protocol manages the multicast group op- erating at one Ethernet segment. It controls the segment so that a user can subscribe or secede as a member of the specific multicast group.
y Distance Vector Multicast Routing Protocol (DVMRP)
Distance Vector Multicast Routing Protocol(DVMRP) protocol supports the transmis- sion of multicast data in a network. This protocol sends the multicast data in a unicast packet format, and the packets are reassembled into multicast data at the destination. DVMRP can be operated in various network formats, including Ethernet, and can even be operated via routers that do not support multicast data. y Protocol Independent Multicast-Sparse Mode (PIM-SM) PIM-SM is designed to route multicast packets into multicast groups and to construct the allocation tree efficiently at WAN. This optimizes the number of data streams that can occur in this environment.
Routing between VLAN Groups
Communication between VLAN groups is done through routing between the groups.
HTBQ/Bandwidth on Demand (BoD)
The queuing process is differentially performed according to the level table where the routing process priority for a data server is defined.
RTP Priority
The RTP (Real-Time Transport Protocol) packet is a VoIP media packet. The queuing proc- ess for the RTP packet is prior to that for other data packets, which helps to maintain the tone quality. This function is useful when using the VoIP function in a network where the VoIP packet that should be processed in real time and other packets for general office work are mixed.
IP-ToS Process
This function checks the ToS (Type of Service) field of the IP header and processes it ac- cording to priority of the corresponding routing in the data server. This function reproduces the ToS field flowing into the data server, performs the routing process first of all, and heightens the process priority in the next HOFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Do Not Disturb IP Office AVAYA
Use this feature to be able to press a programmed button to prevent incoming calls for the extension from ringing (LEDs/ LCD still flash). When Do Not Disturb is on, external callers hear ringing while internal callers hear a busy signal. You should use Do Not Disturb only if someone answers external calls for your extension when you do not answer them.
You can configure do not disturb exceptions. These are numbers that are still able to call even when do not disturb is on. [OBJECT]
· This function is only supported on a button that includes LED/LCD indicator. The indicator is lit when the function is enabled.
· If the user has this feature enabled, removing this button with turn the feature off.
· To access this function without a programmable button, press FEATURE and then dial 01. · Do not disturb overrides call forwarding.
· To access this function without a programmable button: · On DS and ETR phones, press FEATURE and dial 01. · On BST phones, press FEATURE and dial 85 (on) or #85 (off).
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This provides information about programming from a PARTNER-34D telephone to MLS telephones and from an MLS-34D telephone to PARTNER telephones. In these situations, be aware that the button that you press at extension 10 or 11 (the programming extension) is likely to be in a different location than the button on the telephone to which the programming applies (the target telephone). If you are programming from a PARTNER-18D or MLS-18D telephone, the button locations are the same.
You can use the illustrations in this appendix to facilitate programming from one telephone type to the other. Figure D-1 shows the buttons on the PARTNER-34D Programming Overlay and the relative location of those buttons on each MLS telephone. Figure D-2 shows the buttons on the MLS-34D Programming Overlay and the relative location of those buttons on each PARTNER telephone. (The letters on the PARTNER-34D Overlay in Figure D-1 are printed on the Overlay. To help you program from an MLS-34D telephone, you may want to write the letters shown on the MLS-34D Overlay in Figure D-2 on your overlay.)
If you want to program features on specific buttons at target telephones, you should:
1.Look at the figure with the overlay that matches the telephone at your programming extension. 2.Find the location of the button in the picture of the target telephone.
3. Note the letter associated with that particular button. 4.Find the letter in the picture of the Programming Overlay.
5. Press that button on the programming extension.
For example, if you are using a PARTNER-34D telephone at extension 10 and you want to program Do Not Disturb on the top leftmost button of an MLS-18D telephone, refer to Figure D-1, find the top, leftmost button on the MLS-18D telephone, and press the button labeled M on the PARTNER-34D Programming Overlay.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Agent Log In for NEC IPK II
To log in:
1.Press the ACD LOG IN/LOG OUT key (Service Code 752: *10).
- OR -
Press the Speaker key and dial the Log In service code (Default
*5).
2.Dial the log in code (up to 20 digits).
Note: This step is not required if the ID code is disabled.
AIC Agent Log In
To log in:
1.Press the ACD LOG IN/LOG OUT key (Service Code 752: *10).
- OR -
Press the Speaker key and dial the AIC Log In service code - not assigned at default.
2.Dial the log in code (up to 20 digits).
Note: This step is not required if the ID code is disabled. 3.Dial the Agent Identity Code (AIC) (up to four digits).
Note: The ACD LOG IN/LOG OUT key lights.

Multiple AIC Agent Log In
To log in:
1.Press the ACD LOG IN/LOG OUT key (Service Code 752: *10).
- OR -
Press the Speaker key and dial the AIC Log In service code - not assigned at default.
2.Dial 0 to cancel the log out option.
3.Dial the Agent Identity Code (AIC) (up to four digits).
Note: The ACD LOG IN/LOG OUT key lights. 4.Repeat steps 3 and 4.
Note: This step is not required if only using two AIC log ins.
To log out (for single or multiple agent AIC log ins): Note: All AIC log ins become logged out.
1.Press the ACD LOG IN/LOG OUT key (Service Code 752: *10) + 1 to accept.
2.Press the Speaker key and dial the AIC Log In service code - not assigned at default.
Note: The ACD LOG IN/LOG OUT key goes off.
Rest Mode
To set the manual Rest Mode:
1.From an idle state, press the ACD Rest Mode key (Service Code 752: *13).
Note 1: The ACD Rest Mode key lights. If the Rest Mode key is pressed while the agent is on an active call, the key will flash until the agent hangs up.
Note 2: This operation is not available for the System Supervisor.
To cancel the manual Rest Mode:
1.Press the ACD Rest Mode key (Service Code 752: *13).
Note: The ACD Rest Mode key light goes off.
Queue Status Display
When Logged Into ACD Group:
1.From an idle state, press the Queue Status Display key (Service Code 752: *19).
Note 1: The display indicates the number of calls in queue, the trunk name, and the length of time the call has been waiting.
Note 2: When the Queue Status Display key is pressed, the queue status of the extension’s group is displayed. When the extension is not in an ACD group, the Queue Status of group 1 is displayed instead.
Note 3: When an agent logs in using an AIC code, the Queue Status of the default ACD group is displayed.
2. Press W and V to scroll through the Queue Status Displays of all the ACD Groups.
3.Press the CLEAR key to return the telephone to an idle state.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

IPOffice Button Programming Functions
· Some functions are unique, ie. if already assigned to a button, assigning the function to another button will automatically clear the setting from the existing button.
· Some functions are only supported on buttons that include LEDs/LCD to indicate status. If programmed onto a button without LEDs/LCD, the function may not work.
· Intercom 1 means the first intercom or call appearance button. Intercom 2 means the second intercom or call appearance button.
Function Description BST/Other LED
Absent Message This function allows the user to set or clear an absent 217
message for display on their phone. When set, the absent message is also displayed on other extensions when they call the user.
F931 F28 Yes
219
Account Code Entry This function allows the user to enter an account code prior
to making a call or during a call. F900 F12 Yes
Active Line Pickup This function allows the user to answer a call on a 221
particular line. It can be used if the call is ringing, held or already answered by another extension.
Intercom 1, 68 –
Auto Dial - Intercom This function allows the user to make a call to another 223
specified extension. The button lamp will also indicate when that other extension is in use.
Intercom 1, –
Auto Dial - Other This function allows the user to make a call using a number 225
stored by the button. The number can be an internal number, an external number, an account code or any other number. The button can then be used when a number of that type needs to be dialed.
Intercom 2,
–
Call Coverage This function allows the user to switch call coverage for 227
their extension on or off. The button settings include the extension number of the extension providing coverage. When on, calls to the user that ring unanswered for the
user's number of coverage rings then also start ringing 189
at the call coverage extensions.
F932 F20 –
Caller ID Log This function allows the user to view the phone system's 235
call log of all caller IDs of calls received by the system. To use the button the user must be one of the three
extensions configured for call ID logging . 137
F812 F23 Yes
Call Forwarding This function allows the user to redirect all their calls to 229
another number. Extensions with Remote Call Forwarding 104 enabled can also forward calls externally by specifying
a personal speed dial as the destination. 131
F4 F11 –
Call Pickup This function allows the user to pickup a call alerting at a 231
specified extension. Separate buttons can be created for each extension for which call pickup is required.
Intercom 1, 6, –
Caller ID Inspect This function allows the user to see the caller ID of a call 233
on another line without interrupting the current call to which they are connected.
F811 F17 Yes
Caller ID Name Display This function allows the user to swap the display of caller
ID name and number information on their extension. F933 F16 Yes
237
239
Calling Group This function allows the user to call or page the calling
173
group represented by the button. Intercom 1, –
241
Conference Drop This function allows the user to drop a call from a
conference. F934 F06 –
Contact Closure 1 This function allows the user to operate the system's 243
contact closure 1 connection. The user must be a 120
member of the contact closure group . 121

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DSX-40 4x8x2 Key Telephone System with 2 Door Box Ports and Caller-ID
P/N 1090001
Digital extension ports: Built-in: 8
Fully expanded: 24
Analog line ports: Built-in: 4 Total: 8
Analog extension ports: Built-in: 2
Fully expanded: 18
Expansion slots:
Station expansion slots: 2 Line expansion slots:1
Built-in door box ports: 2
Built-in door box control relays: 2 Audio outputs: 1
Audio inputs: 2
Total Ports: 40 CompactFlash interface: Yes Ethernet port: Yes (auto sensing) USB connector: Yes

DSX-40 is a compact, wall-mountable, more economical member of the DSX family that offers many of the features and options of the larger DSX-80/160 in a smaller, self-contained cabinet. In its off-the-shelf basic conﬁguration, DSX-40 supports 4 CO (outside) lines with Caller ID, 8 DSX digital keyset extensions, and 2 analog (single line) extensions with power failure. Additionally, the basic DSX-40 provides:
• CompactFlash card interface (for IntraMail, software loading, and database backup)
• Conference circuits, DTMF receivers and DTMF generators
•NAND Flash for storing the system database
•Battery for short term (14 day) backup of the internal Real Time Clock and station parameters
•Two audio inputs for Background Music and Music on Hold (1/8” mono minijacks)
•One audio output for External Paging (1/8” mono minijack)
•Ethernet and USB ports for local and remote PC Programming
• RS-232 serial port for Station Message Detail Recording
•2 DSX Analog Door Box ports with associated relays
• Built-in V.32BIS 14.4K BPS modem for remote maintenance
Tips to remember:
1. The CPU also has a reset switch that provides the following three functions:
• System reset (when momentarily pressed).
•System initialization (when held down as power is turned on).
•Software update (when held down for a few seconds while a software update CompactFlash card is installed).
2. DSX-40 provides FSK Message Waiting. It does not provide high voltage Message Waiting.
Even with all the value built into the basic off-the-shelf DSX-40, the system is easily expandableFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Background Music Operation NEC DSX
To turn Background Music on and off:
1. Do not lift the handset or press SPEAKER.
2. Press HOLDFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

NEC DSX-40 equipment list

22-Button Display Telephone with Speakerphone 1090020 (Black) 1090025 (White)
34-Button Backlit Display Telephone with Speakerphone 1090021 (Black) 1090026 (White)
34-Button Backlit Display Telephone with Full-Duplex Speaker-
phone 1090022 (Black)
34-Button Backlit Super Display Telephone with Half-Duplex
1090027 (White) Speakerphone 1090030 (Black)
1090031 (White)
60-Button DSS Console 1090024 (Black) 1090029 (White)
DTH-1-1 Single Line Telephone 780034
DTR-1-1 Single Line Telephone 780020 (Black) 780021 (White)
DTR-1HM-1 Single Line Telephone 780025 (Black) 780026 (White)
Analog Door Box 922450 2PGDAD Module 0891027

Cordless Lite II Base Unit AC Adaptor 730618 Cordless Lite II Base Unit Wall Mount Bracket730608 Cordless Lite II Handset Charger 730632 Cordless Lite II Handset Charger AC Adaptor 730619 Cordless Lite II Wall Mount Bracket for Handset Charger 730633 Cordless Lite II Handset Battery 730631 Cordless Lite II Belt Clip 730634 Cordless Lite II M175 Headset 750637 Cordless Lite II MX150 Headset 750642 Cordless Lite II EXP 9350 Convertible Headset 730602

e following DESI labels are available for DSX telephone “replacement” applications (pkg 20 with 10 backers)
DSX 22-Button Display Telephone (White) 1093086 DSX 22-Button Display Telephone (Black) 1093085 DSX 34-Button Display Telephone (White) 1093084 DSX 34-Button Display Telephone (Black) 1093083 DSX 34-Button Super Display Telephone (White) 1093082 DSX 34-Button Super Display Telephone (Black) 1093081 DSX 60-Button DSS (White) 1093080 DSX 60-Button DSS (Black) 1093079 The following DESI labels are available for DSX telephone “preprint” applications (pkg 25). 22-Button Display Preprint 1093072 34-Button Display Preprint 1093071 34-Button Super Display Preprint 1093070 60-Button DSS Console Preprint 1093069 DTH-1-1 Telephone Labels
Metallic Silver 780450 DTR-1-1 Telephone Labels
Black 780400 Metallic Green 780401 Metallic Silver 780402 Lime Green 780403 Preprint (blank) 780459 DTR-1HM-1 Telephone Labels
Black 780404 Metallic Green 780405 Metallic Silver 780406 Lime Green 780407 Preprint (blank)

DSX-40
DSX-40 Main Equipment Cabinet 1090001 Additional Common Equipment
Installation Cable 808920 DSX SMDR Adaptor
(requires customer-provided 6-conductor line cord) 1091014
Cards
Description Part Number
DSX-40
8-Port Digital Station Card (Expansion) 1091002 8-Port Analog Station Card (Expansion) 1091003 4-Port Line Card with Built-In Caller ID (Expansion) 1091001
IntraMail
Description Part Number IntraMail 8 Port x 16 Hour 1091013 IntraMail 4 Port x 8 Hour 1091011

Handset and Cord Assembly (black) 1091016 Handset and Cord Assembly (white) 1091038 22 Button Clear Plastic Cover (pkg 5)1091018 34 Button Clear Plastic Cover (pkg 5) 1091019 34 Button Super Display Clear Plastic Cover (pkg 5)1091020 60 Button DSS Clear Plastic Cover (pkg 5) 1091021 RFI Bead Kit 88901
Replacement Battery for CPU EX0254-0040 (Sony CR2032)For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

iPECS-LIK, Call Server and Gateway
iPECS-LIK Call Server is at the heart of the iPECS call control platform. This highly reliable purpose-built server controls and maintains communications between end- points and shared network resources. You can select the Call Server to best meet your needs based on the size of the business from 20 to 1,000 users. Modular iPECS Gateways, which easily connect to the call server over any IP network, interface to an array of resources including analog, digital and SIP connections both for trunk and extension side. The simple modular structure yields flexible configurations and installations to meet your business needs now and in the future.
The Call Server makes available an extensive set of telephony features. From basics (Hold, Transfer,
etc.) to more advanced features (Least Cost Routing, Incoming call Distribution, SIP trunking, etc.) you can easily access features and resources, often through a single button on your terminal. iPECS offers an array of terminals so each user has the right communications tool for the job. Select from any of the LIP-8000E series desktop phones, DECT over IP, iPECS Wireless LAN phones, PC and PDA Virtual phones, SLT or standard SIP terminals as appropriate for each user. Even digital phones from your legacy LG-Ericsson system can be employed.
The iPECS-LIK Call Server is a platform for a range of commu ni cat ion appli cat ions designed to improve employee productivity and enhance the customer calling experience. iPE CS at ten den t i mproves
attendant call handling; Unified Messaging speeds handling voice, FAX and e-mail messages; Unified Communication Solution (UCS) combines voice, video and messaging under a single user interface; IP Call Recording (IPCR) monitors and records all type of calls in a singe server. In addition, iPECS Application Integration Message (AIM) as well as Microsoft standard TAPI let both LG-Ericsson and 3rd party applications combine to deliver a seamless overall communication solution for your small to mid-size business.

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Every PARTNER and MLS system telephone (except the MLS-6 telephone) has a speaker and a microphone, which you can turn on by pressing S. In addition, you can turn just the microphone on and off by pressing!. When the green light next to! is on, the microphone is on. If you prefer to dial and conduct calls without lifting the handset, you can use the speaker and the microphone instead. Use these techniques to make calls with the speaker and the microphone: ■To make a call without lifting the handset, press S to get a dial tone, then dial the number (you hear the call ringing). When the other party answers, you can talk without lifting the handset. ■If you are already on a call, you can switch from the handset to the speaker and microphone by pressing S and hanging up the handset. Conversely, if you are using the speaker and microphone and want to switch to the handset, lift the handset (the speaker and microphone turn off). ■To turn off the microphone when you are using the speaker, press!. This will mute your voice so the other party cannot hear you. Hands-Free Answer on Intercom (HFAI) 6 When you receive a voice-signaled intercom call, your telephone beeps once to indicate that your speaker has been turned on automatically, and you hear the caller’s voice over your telephone’s speaker. If you leave your microphone on all the time, you can start talking when you hear the caller, without lifting the handset. This feature is called Hands-Free Answer on Intercom. Any user in the system can make a voice-signaled call to an idle system telephone by pressing i* and then either dialing an extension number or pressing an Auto Dial button programmed for voice signaling. (You can make a voice-signaled call from either a system telephone or a single-line telephone. However, if you try to make a voice-signaled call to a singleline telephone or an MLC-6 or TransTalk 9000-series telephone, it rings instead.) You cannot make a voice-signaled call to an extension that has the Cell Phone Connect feature active. (The call will not appear at the extension
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Conference NEC DSX
Using Conference
To set up a Conference:
1. Establish an Intercom or outside call.
2. Press CONF.
a)Your hear Intercom dial tone.
b)Your caller hears Music on Hold (if installed) while they wait for you to set up the Conference.
3. Do one of the following:
a)Dial extension you want to add.
b)Place or answer an outside call.
c)Retrieve a call from Park Orbit.
4. Press CONF to set up the Conference.
a)If you cannot add additional parties to your Conference, you have exceeded the system’s Conference limit.
5. Repeat steps 2-4 to add additional parties to your Conference. You can also do one of the following.
a)To optionally place a Conference on Hold, press HOLD.
b)To reinstate the Conference on Hold, press CONF
6. To exit the Conference, hang up.
a) The remaining parties can continue their conversation uninterrupted.
b)If you were in Conference with two outside lines, this may set up a Tandem Calls / Unsupervised

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

AVAYA IP
Many customers would like to have a redundant network to provide uninterrupted voice services. In most cases, with an IP network in place, a second network is built for backup purposes. Figure 1 illustrates a sample customer configuration where a remote site is networked to a central site by an IP Wide Area Network (WAN). The central site has a T1 ISDN PRI facility and the remote site has two analog lines connected to the PSTN network for backup in case the IP network is not available. In these Application Notes, the configuration for redundant is from the IP Office to Avaya Communication Manager only. The Avaya IP Office – Small Office Edition handle calls at the remote site and a pair of Avaya S8710 Media Servers with a G650 Media Gateway handle calls at the central site. [Note that the name IP Office will be used to refer to the IP Office – Small Office Edition throughout this document.] The Least Cost Route feature is configured on Avaya IP Office to use the IP network as the primary route and the PSTN (analog trunk) as the secondary route to the central site

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

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For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

EMERGENCY TELEPHONE REPAIRS.
24/7 Emergency Phone Repair provides professional telephone services for residential and commercial clients. We specialize in the repair and installation of all types of telephone systems, T1 service, and networking systems. With over 25 years of experience as a telephone systems operation, 24/7 Emergency Phone Repair has supplied clients with efficient and affordable services.
We want you to get the most out of your communication investment with our advanced installation services. We do everything possible to ensure minimal disruption when we are installing new telephone systems for you. We will meet with you and develop a plan that best suits your needs and your budget. We will explain your new telephone systems and how you can benefit from these improvements.
Contact Us: www.TelephoneMen.com

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Master Communications provides technical support, installations and service for leading phone system manufacturers such as AVAYA, Norstar, NEC, Samsung, Comdial, Panasonic and many others. If you are located in New York or NJ we will send our installation technician out and we will fully install and support your phone system.

We provide service and installations throughout the state of New York and NJ area. Our standard charge for installation is $500. This includes up to five hours of work. After the first 5 hours, we charge just $85.00 per man hour.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

AVAYA Partner System Speed Dial
Program a list of up to 100 frequently-dialed numbers for the system by using System Speed Dial. After you have programmed the numbers, anyone on the system can dial a System Speed Dial number by pressing f (or # at
intercom dial tone on a single-line telephone) and the three-digit code, from 600 through 699, for that number. You can mark System Speed Dial numbers to override dialing restrictions.
A System Speed Dial number can be up to 28 characters in length and can consist of the digits 0–9, *, #, and the special dialing characters. You assign
Overview 47
the number to one of the codes 600 through 699.

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For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

AVAYA Partner features.
To make or transfer a call to all GROUP extensions in a Calling Group: CALLING 1 Press . 2 Lift the handset. 3 Dial 7 and a group number (1-4)
To page all extensions in a Calling Group, follow steps 1 and 2, then dial
and the group number. Begin speaking after the beep.
USE To answer a call at any extension GROUP in a Pickup Group: PICKUP 1 Press Intercom . 2 Lift the handset. 3 Dial 6 6 , then the group.
To program unused buttons to YOUR access frequently used system PHONE features, extensions and phone
n um b ers:
1 Press Feature 0 0 .
2 Press the appropriate button.
3 Dial the dial-code feature (see next panel for common features and dial-codes), phone number or, for an inside extension, press and dial the extension. 4 To program another button, go back to step 2, or exit by pressing.
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

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