Delayed Ringing SL1100

Delayed Ringing
Delayed Ringing allows programmed secondary answering positions to ring on incoming calls after a programmed time. This feature applies to CO/PBX lines and Virtual Extension Keys.
•An extension user can answer an outside call just by lifting the handset (depending on programming).
•Terminals must have CO line appearance for a trunk call to be answered on the telephone.

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Ancillary Device Connection

Ancillary Device Connection
Ancillary Device Connection allows installation of selected peripheral (ancillary) devices to a Multiline Terminal. This feature enhances peripheral device objectives.
Allows a SL1100 Multiline Terminal user to connect ancillary devices such as Wireless Headset.

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NEC SL1100 Group Listen

Group Listen
Group Listen permits a Multiline Terminal user to talk on the handset and have their caller’s voice broadcast over the telephone speaker. This lets the Multiline Terminal user’s co-workers listen to the conversation. Group Listen turns off the Multiline Terminal handsfree microphone so the caller does not pick the co-worker’s voices during a Group Listen.
•An extension in the headset mode cannot use Group Listen.
•Group Listen is not available to Single Line Terminals.

NEC SL1100 DID intercept

DID Intercept Destination for Each DID Number
With this feature the system allows you to program a DID Intercept destination for a DID number which receives no answer or busy call. The system can be programmed to use a trunk ring group, the VRS or the voice mail as the programmed destination. Each vacant number intercept for a DID number can have two destinations. The first destination is for an invalid DID number, busy or no answer extension. The second destination is for a no answer trunk ring group.
If the first programmed destination is a Ring Group and the second Destination is Voice Mail, the call does not forward to VoiceMail.
For busy or no answer intercept calls, a third destination can be defined in PRG 22-12. If the first and third destinations are programmed but the second destination is not, the incoming call goes to the third destination after the first destination. If the first and second destinations are not programmed, but the third destination is, the call goes directly to the third destination.
This feature works for DID trunks with a trunk service type 3 in PRG 22-02. Other types of trunks may use the DID table, but the DID intercept feature is not yet supported.


•Direct Inward Dialing (DID) supports day of week scheduling in addition to time of day.
•Dial-In Conversion Table can be set up to 500 tables.
Direct Inward Dialing (DID) lets outside callers directly dial system extensions. DID saves time for callers who know the extension number they wish to reach. To place a DID call, the outside caller dials the local exchange and additional digits to ring the telephone system extension. For example, DID number 926-5400 can directly dial extension 400. The caller does not have to rely on attendant or secretary call screening to complete the call.
Direct Inward Dialing requires DID service from Telco.
In addition to direct dialing of system extensions, DID provides:
•DID Dialed Number Translation
•Flexible DID Service Compatibility
•DID Intercept
•DID Camp-On
There are 20 DID Translation tables that can be divided between 800 entries. DID Dialed Number Translation
DID allows different tables for DID number translation. This gives you more flexibility when buying DID service from Telco. If you cannot buy the exact block of numbers you need (e.g., 301~556), use the translation tables to convert the digits received. For example, a translation table could convert digits 501~756 to extension numbers 301~556.
The SL1100 system has 800 DID Translation Table entries that you can allocate among the 20 DID Translation Tables. One translation is made in each entry. For a simple installation, you can put all 800 entries in the same table. For more flexibility, you can optionally distribute the 800 entries among the 20 tables.
In addition to number conversion, each DID Translation Table entry can have a name assigned to it. When the DID call rings the destination extension, the programmed name displays.
Flexible DID Service Compatibility
With three-digit service, the Telco sends three digits to the system for translation. Be sure to program your system for compatibility with the provided Telco service. For example, if the Telco sends four digits, make sure you set up the translation tables to accept four digits.
DID Camp-On
DID Camp-On sets what happens to DID calls to busy extensions when you have Busy Intercept disabled. With DID Camp-On enabled, a call to a busy extension camps-on for the DID Ring No Answer Time. It then diverts to the programmed DID Intercept extension ring group or Voice Mail. Without DID Camp-On, the caller to the busy extension hears only busy tone.

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Trunk Group Routing
Trunk Group Routing sets outbound call routing options for users that dial the Trunk Group Routing code (9) for trunk calls. Trunk Group Routing routes calls in the order specified by system programming. If a user dials 9 and all trunks in the first group are busy, the system may route the call to another group. When you are setting up your system, Trunk Group Routing helps you minimize the expense of toll calls. For example, if your system has outbound line groups, use Trunk Group Routing to route calls to the cheapest lines first.
There are 25 available Trunk Groups and 25 Routes.

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Alarm lets any station extension work like an Alarm clock. An extension user can have Alarm remind them of a meeting or an appointment. There are two types of Alarms:
•Alarm 1 (sounds only once at the preset time)
•Alarm 2 (sounds every day at the preset time)
•Single Line Terminals ring and Music on Hold is heard when the Alarm sounds.
•Only a Multiline Terminal user can view what time the Alarm is currently set for.

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Voice Response System (VRS) - Call
Forwarding - Park and Page
When an extension user is away from their phone, VRS Park and Page can let them know when they have a call waiting to be answered. The Personal Greeting and Park & Page options can have up to 200 messages total (note that the Park & Page feature uses two messages). To enable VRS Park and V Page, the user records a Personal Greeting along with an additional Paging announcement. VRS Park and Page then answers an incoming call and plays the Personal Greeting to the caller. The caller then listens to Music on Hold (if available) while the system broadcasts the prerecorded Paging announcement. When the extension user hears the Page, they can go to any telephone and use Directed Call Pickup to intercept the call.
For example, John Smith could record a Personal Greeting that says:
“Hello, this is John Smith. I am away from my phone right now but please hold on while I am automatically paged.”
The prerecorded Paging announcement could say: “John Smith, you have a call waiting on your line.”
The incoming caller hears the first message and listens to Music on Hold while the system broadcasts the second message. John Smith could then walk to any phone and pick up his call. If John doesn’t pick up the call, the Page periodically repeats.
VRS Park and Page follows the rules for Personal Greeting for All Calls, immediately rerouted. This means that Park and Page activates for ringing Intercom calls, DID calls and DISA calls. It also activates for calls transferred from the Automated Attendant. Additionally, calls from the Automated Attendant follow Automatic Overflow routing if not picked up. VRS Park and Page activates for transferred outside calls but does not play the Personal Greeting to the caller. If a call comes in when the specified Page zone is busy, the system broadcasts the announcement when the zone becomes free.
•Park and Page announcements only repeat once.
•Voice Announcement (VAU) recording time is fixed at two minutes and cannot be changed.
•While Park and Page is enabled, only one DID call at a time can be processed. Subsequent calls hear a busy tone.
•This feature is not supported for CO transferred calls

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Hotel/Motel Attendant Console
General Description
The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console. In addition to the business features and functions of the Attendant, the Hotel/Motel Attendant Console can set Room Cutoff (in- dividual and group), Automatic Wake Up, Message Waiting, and Do Not Disturb (individual and group).
Station Application Attendant Consoles.
Operating Procedure
Room Cutoff (individual), Do Not Disturb (individual) and Message Waiting
■ To set
1. Dial the desired extension.
2. Press the applicable function key. 3.Press the START key.
■ To cancel
1. Dial the desired extension.
2. Press the applicable function key. 3.Press the RESET key.
Room Cutoff (group) and Do Not Disturb (group)
■ To set
1. Press the applicable function key. 2.Press the START key.
■ To cancel
1. Press the applicable function key. 2.Press the RESET key.
Automatic Wake Up
■ To set
1. Dial the desired extension.
2.Press the Automatic Wake Up function key.
3.Use military time format to dial the digits applicable to the requested Automatic Wake Up time (ex. 7:30pm
is 1930).
4.Press the START key.

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Door Box
The Door Box is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes. To answer the chime, the called extension user just lifts the handset. This lets the extension user talk to the visitor at the Door Box. The Door Box is convenient to have at a delivery entrance, for example. It is not necessary to have company personnel monitor the delivery entrance; they answer the Door Box chimes instead. Any number of system extensions can receive Door Box chime tones.
Each Door Box has a pair of normally open relay contacts that can connect to an electric door strike. Use these contacts to remotely control the entrance door. After answering the Door Box chimes, a Multiline Terminal user can press Flash key to activate the Door Box contacts. This in turn releases the electric strike on the entrance door. The device connected to the Door Box contacts cannot exceed the contact ratings shown in the following table:
Door Box Specifications Maximum Output400 mV RMS Output Impedance600 Ohms
The system can have up to 6 Door Boxes. Six chime tones are available.
•The Door Box Feature Requires an unused analog extension port (084M-B1: ST3-ST4 fixed) on the each KSU.
•To use Door Box PRG 10-03-05 (SLI PKG): 1 : Doorphone needs to be set.
•Door Boxes can ring Multiline, Single Line, and wireless telephones.
•A Door Box cannot ring a virtual extension.
•External Call forward by Doorphone can forward Doorphone calls Off-Premise while a user is away. This feature only works for ISDN lines.
•Off-hook signaling is available for Door Boxes. If an extension user is on the telephone, the Large LED flashes indicating the Door Box ringing, and the display shows a call from the door box.
•The door strike cannot be activated when a door box is forwarded off-prem

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On-Hook Dialing
1. Press 6SNU (if you have Automatic line selection).
2.Access an outside line and dial a telephone number.
3.Lift the handset when the called party answers.
4.When finished with the call, hang up or press 6SNU.
Answering Calls
Note If you have a full speakerphone, you do not have to lift the handset.
When you receive an incoming call, the LCD displays either the CO line (10)
... or the station’s [PDN] (210).
® Lift the handset or press 6SNU
...or if you do not have Ringing Line Preference, press the flashing [DN], /LQH, or 3RROHG /LQH *US and lift the handset.
The green LED changes from incoming call rate to the in-use rate. Your LCD displays the answered line.
For information on Caller ID/ANI/DNIS LCD displays for incoming calls.

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NEC SL 1100 Line Preference
Line Preference determines how a Multiline Terminal user places and answers calls. There are two types of Line Preference: Incoming Line Preference and Outgoing Line Preference.
Incoming Line Preference
Incoming Line Preference establishes how a Multiline Terminal user answers calls. When a call rings the Multiline Terminal, lifting the handset answers either the ringing call (for Ringing Line Preference) or seizes an idle line (for Idle Line Preference). The idle line can provide either Intercom or trunk dial tone (see Outgoing Line Preference below). Ringing Line Preference helps users whose primary function is to answer calls (such as a receptionist). Idle Line Preference is an aid to users whose primary function is to place calls (such as a telemarketer).
Outgoing Line Preference
Outgoing Line Preference sets how a Multiline Terminal user places calls. If a Multiline Terminal has Outgoing Intercom Line Preference, the user hears Intercom dial tone when they lift the handset. If a Multiline Terminal has Outgoing Trunk Line Preference, the user hears trunk dial tone when they lift the handset. Outgoing Line Preference also determines what happens at extensions with Idle Line Preference. The user hears either trunk (dial 9) or Intercom dial tone.
Auto-Answer of Non-Ringing Lines
With Auto-Answer of Non-Ringing Lines, an extension user can automatically answer trunk calls that ring other extensions (not their own). This would help a user that has to answer calls for co-workers that are away from their desks. When the user lifts the handset, they automatically answer the ringing calls based on Trunk Group Routing programming. The extension user’s own ringing calls, however, always have priority over calls ringing other co-worker’s extensions.
•If a Multiline Terminal extension has more than one call ringing its line keys, Ringing Line Preference answers the calls on a first-in first-answered basis.
•DILs do not affect Incoming Line Preference operation.
•Trunks ring extensions according to Ring Group programming.
•If an extension gets trunk dial tone when the user lifts the handset, the system uses the dial 9 routing to select the trunk. This bypasses AR
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NEC SL1100 DHCP Client
WARNING: When the VoIPDB is installed on the CPU, the built in LAN port on the CPU becomes disabled. Only the LAN Port on the VoIPDB will be operational.
DHCP Client will access an external DHCP server every time the LAN cable is connected to the CPU/ VoIPDB or when the System is powered up. The System can receive the following information from the DHCP server:
IP Address, Subnet Mask, and Default Gateway.
•The DHCP Server should be configured to provide the system the same IP address every time. For example in the DHCP server extend the lease time to infinite or setup the server to provide the same IP address based on the systems MAC Address.
•When changing PRG 10-63-01 (DHCP Client Enable/Disable) a system reset is required for this change to become effective.
•DHCP client can set following programs automatically; however other IP related programs (such as PRG 84-26) have to set manually as required.
-IP Addresses: PRG 10-12-01 (CPU), PRG 10-12-09 (VOIPDB)
-Subnet Masks: PRG 10-12-02 (CPU), PRG 10-12-10 (VOIPDB)
-Default Gateway: PRG 10-12-03
•DHCP Client (PRG 10-63) and existing DHCP Server feature (PRG 10-13) can not be used at the same time.
•While the System accesses the DHCP Server, to receive IP Addressing information, the CPU RUN LED flashes as follows. If the System fails to receive an IP Address from the DHCP server the system will use the IP Address assigned in PRG 10

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PROBLEM PROBABLE CAUSE SOLUTION • When using the speakerphone on an APT, nothing is audible. • The HANDSET/ HEADSET selector is set to the "HEADSET" position. • When the headset is not used, set the HANDSET/HEADSET selector to the "HANDSET" position. • When using the speakerphone/monitor mode with a DPT, nothing is audible. • The "HEADSET" mode is selected by Personal Programming, "Handset/Headset Selection". • When the headset is not used, select the "HANDSET" mode by Personal Programming. • The PT does not ring. • The ringer volume is off. • Turn on the ringer volume. • During a power failure, extensions connected to ports 1 and 2 of super hybrid ports do not operate. • A DPT or APT is connected to the extension port. • The dialing mode (tone or pulse) is incorrect. • Disconnect the DPT or APT and connect an SLT. • Set the Tone/Pulse switch to the other position. • Originating an outside call, call transfer, or conference cannot be performed. • The corresponding CO button does not exist on the PT. • Program the CO button. Refer to "6.1.3 Flexible Buttons

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Feature Access Codes NEC Elit
The table in this chapter shows the Access Codes used in the system. Some codes are set as system defaults. Others have no default, but are programmable.
Table notes include the following:
N Installation
Access Codes operate on telephones specified during installation.
N All other notes are self explanatory
Function Operation Notes Microphone ON/OFF A © Dial A System Name Confirmation A © Dial C Verify Station Number A © Dial D Confirm Timed Alarm A © Dial EA © A Reset Timed Alarm System A © Dial EH © A Installation Reset Timed Alarm A © Dial EI © A Set Do Not Disturb A © Dial FK © A Set Call Forward – All Calls A © Dial FK © Dial XXX © A XXX = Station number where call is to be forwarded. Set Automatic Trunk- to-Trunk Transfer Mode A © Dial FA © Dial XX © A XX = Incoming Trunk Port Number (01~64) 00 = All Trunks Installation Cancel Automatic Trunk-to-Trunk Transfer to Outside Mode A © Dial FB © Dial XX © A XX = Incoming Trunk Port Number (01~64) 00 = All Trunks Installation

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Redial Key NEC Elite
Users can press the Redial key and dial the Speed Dial buffer number to access System and Station Speed Dial. Users can also press the Redial key and , to redial the last outside number dialed.
Terminal type:
All Multiline Terminals
Required Components: None
Using a Multiline Terminal:
Last Number Redial Key Function:
1.Press an idle CO/PBX/Tie line key. 2.Press B .
3.Dial J.
Multifunction (Dial Access:) 1.Press B .
2.Dial J.

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ISDN-BRI Trunk Connections
Integrated Service Digital Network - Basic Rate Interface (ISDN-BRI) is a Public Switched Telephone Network (PSTN) service that provides two B channels and a D channel (2B + D) for voice call trunking. The B channels provide two CO/PBX connections. Caller ID is usually a standard feature on ISDN-BRI provided trunks. Caller ID indication displays the calling party telephone number on the LCD of the Multiline Terminal for CO incoming calls. This interface provides voice communication path only.
With System Software R1.03 or higher and BRI firmware 1.31 or higher, Caller ID Name is supported on ISDN-BRI trunks when the Telco provides this ability.
For R4000 or higher, BRT(4)-U20 with Firmware 3.00 or higher is required to support DID for ISDN-BRI trunks.
This feature allows BRI and DID callers with non-matching SPID Numbers to determine whether or not the system checks the called party number with the SETUP message and the SPID setup. Depending on Memory Block 3-77 (ISDN-BRI/PRI Directory Number Checking Selection) DID calls can be received on BRI trunks and directed according to Memory Block 1-1-22 (DID Translation Table).
Special Conditions Related to Ordering Did Service For ISDN-BRI
Telcos may refer to this in different ways. The reference Verizon uses to order such service is Additional Directory Numbers with no new terminating equipment (only a dialable number). When you want Additional Directory Numbers to hunt when a B-Channel is busy, the service may be called Busy Divers.

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NEC SL1100 Names
Extensions and trunks can have names instead of just circuit numbers. These names show on a Multiline Terminal display when the user places or answers calls. Extension and trunk names make it easier to identify callers. The user does not have to refer to a directory when processing calls. A name can have up to 12 digits, consisting of alphanumeric characters, punctuation marks and spaces.
Additional Characters Available
When using the Name Storing feature, the system now provides additional characters which can be used. These characters are available with any option which allows Name Storing-Speed Dial - System/Group/Station, One-Touch Keys, Extension Name, Trunk Naming.
•Display telephones use extension names for Directory Dialing.
•Single line extensions cannot program names.
•If a name is not assigned to the Extension/Virtual Extension, it does not show in the Extension Directory.
•Extension Directory only shows telephones/virtual extensions that have a name assigned in PRGFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email

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An incoming CO/IP call can be routed to the VMIM/VSF Auto Attendant either immediately upon detection or after a delay of up to 30 seconds. This allows other stations assigned immediate ring the opportunity to answer before the call is routed to the Auto Attendant.
Operation System Operation of this feature is automatic when assigned
1. When Delayed Auto Attendant Ring is assigned, after the delay, the call will no longer ring assigned stations and will only ring to the VMIM/VSF Auto Attendant.
2. If no delay is entered, the call will ring to the VMIM/VSF Auto Attendant immediately.
3. To assign Delayed Attendant ring, at least one station or Station Group must be assigned immediate ring.
4. Ring is assigned to a VMIM/VSF Auto Attendant announcement (01-70) as a “station type” with a delay from 00 to 30 seconds.

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