Alarm

Alarm
Alarm lets any station extension work like an Alarm clock. An extension user can have Alarm remind them of a meeting or an appointment. There are two types of Alarms:
• Alarm 1 (sounds only once at the preset time)
• Alarm 2 (sounds every day at the preset time)
Conditions
• Single Line Terminals ring and Music on Hold is heard when the Alarm sounds.
• Only a Multiline Terminal user can view what time the Alarm is currently set for.

NAME ENTRY

NAME ENTRY

A SLT user has the capability to program the user name so that a calling user with an LCD can see the name instead of the station number.
Operation SLT
To register the name at the SLT
1. Lift the handset.
2. Dial ‘561’, the SLT Programming code, confirmation tone is heard.
3. Dial ‘74’, the SLT Name Program Code.
4. Enter name, refer to Station Speed Dial, Alphanumeric Chart.
5. Momentarily depress the hook-switch, receive confirmation tone.
To delete the name at the SLT;
1. Lift the handset.
2. Dial ‘561’, the SLT Programming code, confirmation tone is heard.
3. Dial ‘74’, the SLT Name Program Code.
4. Momentarily depress the hook-switch, receive confirmation tone.

PULSE SIGNALING

PULSE SIGNALING
Description
An analog CO line will send dial pulse signals to the central office. If programmed as a pulse CO line, the system will send open loop pulses at 10 pps with the assigned break/make ratio.
Operation System Operation of this feature is automatic when programmed.
Conditions
1. The break/make ratio is system programmable as 60/40 or 66/33.
Programming
CO/IP 1. CO Line Signal Type (PGM 141-Btn 5)
SYSTEM 1. Pulse Dial Ratio (PGM 176)
Related Features
2. Pause Time

LINE PRESET FORWARD

LINE PRESET FORWARD
Description
Each CO/IP Line can be assigned a Ring-No-Answer Preset Forward destination. An incoming call on the CO/IP line will be routed to the defined ring destination. At expiration of the CO/IP Line Preset No Answer Forward timer, the call is forward to the defined Preset Forward destination, which is an index to the ICLID Ring Assignment Table.
The destination can be a station or station group including an adjunct Voice Mail. When the call is forwarded to an adjunct Voice Mail group, a predefined Voice Mail Id (VMID) will be sent to the VM system to identify the Mailbox to receive the call.
Operation System Operation of this feature is automatic.
Conditions
1. CO/IP line Preset Forward is disabled for calls initially routed to a station group.
2. CO/IP line Preset Forward will override Call Forward No-Answer at a station.
3. CO/IP line Preset Forward is disabled if the Preset Forward Timer is set to 0.
4. The CO/IP line Preset Forward destination cannot be the VMIM/VSF group.

CALL RELEASE

AUTO CALL RELEASE
Description
CO/IP or intercom calls (except Hands-free Answerback), will be released automatically if the user does not complete dialing or, for intercom calls, the called party does not answer after a pre- determined time.
Operation System Auto Call Release of Intercom calls: If a station places an intercom call and the called station does not answer in the Intercom Call Release Time, the call is terminated and the calling user receives error tone.
Auto Call Release of CO/IP calls:
If a station seizes an idle CO/IP Line and does not dial within the CO/IP Call Automatic Release Time, the call is terminated and the user will receive error tone.
Conditions
1. If the Automatic Call Release Timer is set to ‘0’, Auto Call Release is disabled.
2. When the handset is used to place a call, the user will receive error tone for 30 seconds followed by 30 seconds of Howler tone and the station is placed in a fault mode. If on-hook dialing is used, the station receives error tone for one (1) second and returns to idle automatically

Serial DSS

SERIAL DSS
Description
LIP-8000 keyset supports Serial DSS to be connected through serial cable.
There are 3 types of serial DSS ; 12 button Serial DSS(LIP-8012DSS), 12 button Serial DSS with LCD(LIP-8012LSS), 48 button Serial DSS(LIP-8048DSS).
Operation
Connecting Serial DSS to LIP-8000 keyset
1. Check the station have the authority to use serial DSS in Admin.
2. Check the serial DSS power is off (only for LIP-8048DSS).
3. Power off the LIP-8000 keyset.

ACCOUNT CODE

ACCOUNT CODE
Description
Station users may allow tracking of specific calls by entering a non-verified variable length (up to 12 digits) identifier for a call. The identifier or “Account Code” is output as part of the Station Message Detail Record (SMDR) for the call.
Operation iPECS Phone To assign a Flex button for {ACCOUNT CODE} operation: {ACCOUNT CODE} button:
[PGM] + {FLEX} + [PGM] + ‘84’ + [SAVE] {ONE-TOUCH ACCOUNT CODE} button:
[PGM] + {FLEX} + [PGM] + ‘84’ + Account code (up to 12 digits) + [SAVE]
To enter an Account Code using an {ACCOUNT CODE} button prior to placing a call:
1. Lift the handset.
2. Press the {ACCOUNT CODE} button.
3. Dial the Account Code (1 to 12 digits).
4. Press ‘*’, Intercom dial tone is heard.
5. Place the CO/IP call as normal. Or,
1. Lift the handset or press the [SPEAKER] button.
2. Press the {ONE-TOUCH ACCOUNT CODE} button.
3. Place the CO/IP call as normal.
To enter an Account Code using an {ACCOUNT CODE} button during a call:
1. Press the {ACCOUNT CODE} button.
2. Dial the Account Code (1 to 12 digits).
3. Press ‘*’. Or,
4. Press the {ONE-TOUCH ACCOUNT CODE} button
SLT
To enter an Account Code prior to placing a call:
1. Lift the handset.
2. Dial Flex Numbering Plan code ‘550’.
3. Dial the Account Code (1 to 12 digits).
4. Press ‘*’.
5. Place the CO/IP call as normal.

ALARM SIGNAL/DOOR BELL

ALARM SIGNAL/DOOR BELL
Description
The system can be configured to recognize the status of an external contact (normally open or closed). The system will signal assigned iPECS Phones when the contact activates. This capability is commonly employed to provide remote Alarm or Door Bell signals to the user.
Assigned stations receive the Alarm Signal, either a single tone burst repeated at 1-minute intervals or a continuous tone. The Alarm Signal may be terminated at the user’s phone by dialing the Alarm Stop code or, if assigned, pressing the {ALARM STOP} button. To rearm the Alarm function, the alarm condition must be cleared and the Alarm signal terminated.
When used as a Door Bell, assigned iPECS Phones receive a single tone burst each time the external contact is activated and no reset is required.

HOWLER TONE

HOWLER TONE
Description
When an SLT station goes off-hook and does not initiate dialing in the Dial tone timer duration, delays dialing between digits in excess of the inter-digit time or stays off-hook at the completion of activating a feature or program, the station will receive howler tone as an error indication and the call attempt will be abandoned. In order to complete the call, the user must return to the on-hook state and restart the call.
Operation System The system will deliver howler tone automatically, as required
Conditions
1. Howler Tone is sent after a period, of about 30 seconds of error tone.
2. Lock-out occurs when howler tone starts.

INTERCOM LOCK-OUT

INTERCOM LOCK-OUT
Description
If the user takes no action after going off-hook for the Dial Tone timer or fails to dial an additional digit within the Inter-digit timer, the station will receive error tone for 30 seconds and be placed out- of-service (locked-out). The LED of associated {DSS/BLF} buttons as well as the station’s [ICM] button flutter rapidly to indicate the out-of-service state.
For iPECS Phone users, if the [SPEAKER] is used, the station will receive error tone for 30 second and then automatically return to idle.
Operation System Operation of Intercom Lockout is automatic based on the Dial Tone & Inter-digit timers.
3-4

IP TRUNKING

IP TRUNKING 4.13.1 H.323 v4 Service
Description
When assigned to support H.323 protocol, VoIP channels provide protocol conversion between H.323 v4 and the iPECS protocol or SIP. This permits the VoIP channel to connect to external H.323 networks or terminals and to support H.323v4 supplementary services. In addition, H.323 VoIP channels can register with an external H.323 GateKeeper to support Gatekeeper call routing.
Supplementary services are supported employing H.450.1 ~ H.450.12 standards, which define the following supplementary services: H.450.1 H.450.2 H.450.3 H.450.4 H.450.5 H.450.6 H.450.7 H.450.8 H.450.9 H.450.10 H.450.11 H.450.12

INTERCOM TENANCY GROUP

INTERCOM TENANCY GROUP
Description
Stations in the iPECS are assigned to an Intercom Tenancy Group, group 00 ~ 15. Stations in a group are allowed or denied the ability to place intercom calls to stations in other groups on a group-by-group basis.
Each Intercom Tenancy Group is assigned an Attendant station. All dial ‘0’ calls from a station in the group are routed to the assigned Attendant. In addition, the assigned Attendant can control the Day/Night Ring mode for stations in the group switching from Day to Night mode. Each group is assigned a separate Auto Ring Mode Table to change the Ring and COS mode automatically during the day and night service mode. In addition, DID calls to the system can be routed to a specified Intercom Tenancy group. By defining the group as the destination in the Flexible DID Conversion table calls will follow the Tenancy Group Auto Ring Mode table.
Operation System Operation of Intercom Tenancy Groups is automatic when programmed.
Conditions
1. Intercom calls from a station to a denied access Intercom Tenancy Group will return error tone.
2. Intercom Tenancy does not affect the Station Numbering Plan in the system. All stations in the system must have different station numbers even if they are assigned to different Intercom Tenancy groups.
3. The Attendant of an ICM Tenancy Group can be any station in the system and it is not affected by ICM Tenancy Group access.
4. When the Attendant of an ICM Tenancy Group sets Day/Night/Weekend mode, it will affect only the assigned ICM Tenancy Group.
5. Calls to and from CO/IP Lines are not affect by ICM Tenancy however; calls can not be transferred between groups if access is not allowed between the groups.
6. Intercom Tenancy Group 00 is the default or unassigned group. Stations assigned to group 00 are unaffected by Intercom Tenancy and can place and receive calls with stations of all other groups.

INTERCOM TENANCY GROUP

INTERCOM TENANCY GROUP
Description
Stations in the iPECS are assigned to an Intercom Tenancy Group, group 00 ~ 15. Stations in a group are allowed or denied the ability to place intercom calls to stations in other groups on a group-by-group basis.
Each Intercom Tenancy Group is assigned an Attendant station. All dial ‘0’ calls from a station in the group are routed to the assigned Attendant. In addition, the assigned Attendant can control the Day/Night Ring mode for stations in the group switching from Day to Night mode. Each group is assigned a separate Auto Ring Mode Table to change the Ring and COS mode automatically during the day and night service mode. In addition, DID calls to the system can be routed to a specified Intercom Tenancy group. By defining the group as the destination in the Flexible DID Conversion table calls will follow the Tenancy Group Auto Ring Mode table.
Operation System Operation of Intercom Tenancy Groups is automatic when programmed.
Conditions
1. Intercom calls from a station to a denied access Intercom Tenancy Group will return error tone.
2. Intercom Tenancy does not affect the Station Numbering Plan in the system. All stations in the system must have different station numbers even if they are assigned to different Intercom Tenancy groups.
3. The Attendant of an ICM Tenancy Group can be any station in the system and it is not affected by ICM Tenancy Group access.
4. When the Attendant of an ICM Tenancy Group sets Day/Night/Weekend mode, it will affect only the assigned ICM Tenancy Group.
5. Calls to and from CO/IP Lines are not affect by ICM Tenancy however; calls can not be transferred between groups if access is not allowed between the groups.
6. Intercom Tenancy Group 00 is the default or unassigned group. Stations assigned to group 00 are unaffected by Intercom Tenancy and can place and receive calls with stations of all other groups.

CO/IP AUTO FAULT DETECTION AND RECOVERY

CO/IP AUTO FAULT DETECTION AND RECOVERY
Description
If a CO line fault is reported from a PRI/VoIP/SIP gateway, the iPECS places the CO Line in an Out-Of-Service state and places it in the Unused CO/IP Group. Upon receiving the CO Line recovery report, the CO Line is automatically restored. The fault is also reported to the iPECS NMS when configured.
Operation System Operation of Fault Detection and Recovery is automatic.
Conditions
1. The “Unused” CO Group contains CO line numbers that are not used or are temporally blocked.
Programming
CO/IP 1. CO Line Group (PGM 141-Btn 1)
Related Features CO/IP Line Groups

To change the ICM Signaling mode;

iPECS Phone
To change the ICM Signaling mode;
1. Place intercom call.
2. Dial ‘#’, ICM Signaling mode will change from Voice announce to Tone ring or Tone ring to
SLT
Voice announce.
To change the ICM Signaling mode;
1. Place intercom call as normal.
2. Dial ‘#’, ICM Signaling mode will change from Voice announce to Tone ring or Tone ring to
Voice announce.
Conditions
1. The ICM Signaling mode cannot be changed when an Intercom call is placed to a Linked Pair
station.
2. If the signaling mode is changed, the call is not subject to Call Forward, No Answer.
3. The signaling mode for a specific Intercom call can only be changed once and cannot be
changed back to the original signaling mode.
4. Changing the signaling mode does not affect privacy at the called station.
Programming
STATION 1. Caller Controlled ICM Signaling (PGM 111-Btn 15)
Related Features
Intercom Signaling Mode Linked Station Pairs
Hardware
3.5 INTERCOM LOCK-OUT

AUTO CALL RELEASE

AUTO CALL RELEASE
Description
CO/IP or intercom calls (except Hands-free Answerback), will be released automatically if the user does not complete dialing or, for intercom calls, the called party does not answer after a pre- determined time.
Operation System Auto Call Release of Intercom calls: If a station places an intercom call and the called station does not answer in the Intercom Call Release Time, the call is terminated and the calling user receives error tone.
Auto Call Release of CO/IP calls:
If a station seizes an idle CO/IP Line and does not dial within the CO/IP Call Automatic Release Time, the call is terminated and the user will receive error tone.
Conditions
1. If the Automatic Call Release Timer is set to ‘0’, Auto Call Release is disabled.
2. When the handset is used to place a call, the user will receive error tone for 30 seconds followed by 30 seconds of Howler tone and the station is placed in a fault mode. If on-hook dialing is used, the station receives error tone for one (1) second and returns to idle automatically.

VOIP OR VOIM8/24

VOIP OR VOIM8/24 REQUIREMENT FOR SIP PHONE
Description
For SIP Phone, system should be equipped VOIP or VOIM8/24 module to serve below features.
1. CO Line for H323, Networking, SIP Trunking
2. DSP for generation of Busy/ Error/ Confirm/ Ring-Back/ Hold/ Page/ Warning/ OHVA/ Intrusion/ Dial tones from system to SIP Phone
3. Relay of Music On Hold from system to SIP Phone
4. Relay of Paging from/to SIP Phone
5. Voice RTP Packet Relay between private LAN and public WAN, local and remote, NAT resolution

SIP EXTENSION REGISTRATION

Feature Description & Operation

SIP EXTENSION
REGISTRATION
Description
iPECS-LIK supports standard protocol equiped SIP Phone including series of LG-Ericsson SIP Phone Extension.
Operation
SIP Phone Self Programming Network Configuration
1. IP mode : Static(Fixed) / DHCP
2. Subnet Mask
3. Default gateway IP address
4. IP address
5. DNS IP address
6. Prifiling (for Wireless)
SIP Server Configuration
1. Proxy IP address : MFIM IP address
2. Proxy IP port : 5060
3. Domain : MFIM IP address
4. Registration : ON
5. Registration Timer : 30 ~ 3600 second (more than 10 minute recommended)
6. Local UDP/TCP/TLS port : 5060 or other value
7. Signaling/Transport Mode : UDP (or TCP or TLS)
Line(User) Configuration
1. SIP Account :
- Display Name (Optional) : Station Name (this will be applied to MFIM – Station Name).
- User Name (Mandatory) : Station Number (this should be same as MFIM – Device Login / Station User Login (443) / ‘Desired Number’)
- Authorization Name (Mandatory) : Login ID (this should be same as MFIM – Device Login / Station User Login (443) / ‘ID’)
- Authorization Password (Optional) : Login Password Login ID (this should be same as MFIM – Device Login / Station User Login (443) / ‘Password’)
Call Preferences
1. Call Wait : ON / OFF (When on BUSY, accept other call setup or not)
2. Call Forward
3. DTMF Type (Mandatory) : one of INFO type (After registration to system, SIP Data / SIP Phone Attributes(211) / ‘DTMF Type’ – set the same type as SIP Phone) c.f) only support INFO type
4. CODEC
5. Call Blocking

IP Terminals

IP Terminals 5600 Series
The 5600 series provides the flexibility and future-proof technology of an IP telephony system. These terminals connect to the local area network (LAN).
5610 Terminal

Part Code: 700381965
• Message waiting indicator
G.711, G.729a/B Voice CODECs
• QoS Options of – UDP port selection,
• diffserv and 802.1p/B (VLAN)
• Protocol (SNMP)
Support for simple network management
• Downloadable firm ware for future
Microsoft Netmeeting compatible
• upgrades
• wall mount stand
Wall mountable with included desk/
• Drop, Hold, Redial, Mute, Volume up and
9 F i x e d fe a ture ke y s: Conference, Tr ans fe r,
down, Speaker, Voicemail
• headset jack
Two way speaker phone and built-in
• English, French, Italian, Spanish and
Multiple language support built-in:
KataKana
• 168 x 80 greyscale display with a 5 line
8 personalised ring patterns
• display
• labels providing 12 logical DSS keys
6 physical DSS keys with 13-character soft
• address. Connects to IP Office via the LAN
DHCP client or statically configured IP
• Switched ports for connection of PC
Integrated full duplex 10/100 Base T Ethernet
• from appropriately programmed DSS keys,
IP Office interactive menus can be evoked
and these menus will utilise the 6 DSS keys and the ‘Exit’ fixed function key Auto-negotiation provided separately for
• each port
• • Phone has priority over PC port at all times
802.3 Flow Control
5621 Terminal Speed Dial, Call Log, Web Browser

Features as the 5610 plus:
• cavity for improved sound quality
Two way speaker phone with acoustic
• 24 Programmable Feature Keys Automatically labelled from the system
• (no paper labels)
• : Speaker, Mute, Hold,
6 fixed feature keys
Headset and volume Up/Down
• Large screen backlit 7 line display
• :
5 Fixed feature keys below the display
Conference, Transfer, Hold, Redial and Drop 4 Embedded applications
• :
SIP Terminals Support
10

• (WAP/WML), Options
• jack for use with the EU24, 24 button
Feature key module (FKM) interface
expansion module
• mount stand
7 position adjustable desk stand/wall
• Infrared (IrDA) port

Hotline

Hotline
Hotline gives a Multiline Terminal user one-button calling and Transfer to another extension (the Hotline partner). Hotline helps co-workers that work closely together. The Hotline partners can call or Transfer calls to each other just by pressing a single key.
The Hotline feature has two applications.
• Hotline (Hotline partner)
• Ringdown Extension, Internal/External (Refer to Ringdown Extension (Hotline), Internal/External on page 1-767.)
In addition, the Hotline key shows the status of the partner’s extension.
When the key is . . . The extension is . . . Note Off Idle On Busy or ringing Fast Flash DND - All calls (option 3) or Intercom calls (op- tion 2) Double Wink On ACD Agent logged onto the group (V1.5 Added) Wink Off ACD Agent logged off (V1.5 Added)
There are 84 hotlines available.
Conditions
• An extension user cannot use Hotline to pick up a call ringing their partner’s extension.
• If a station is an ACD agent, the Hotline key blinks to indicate the ACD agent’s status. (V1.5 or higher)
• Hotline keys can be assigned to the DSS consoles.
• Hotline does not override Do Not Disturb.
• Hotline always follows the Handsfree Answerback/Forced Intercom Ringing mode set at the called extension. The Hotline caller can override the setting, if desired.
• External Hotline automatically dials a telephone number or Speed Dial - System/Group/Station number when the handset is lifted.
• If the partner’s extension is busy, Hotline does not automatically activate Off-Hook Signaling.
• A Hotline is a uniquely programmed function key.

InMail Park and Page

InMail Park and Page
InMail Park and Page can automatically Park a call at an extension and Page the user with a recorded Paging Message announcing the parked call. The called extension user can then go to any telephone and implement Personal Park to pick up the call. With InMail Park and Page, InMail tries to locate the person instead of just sending the call to their mailbox. Additionally, there is no need for an operator or receptionist to manually answer the call, park it, and then try to track down the employee.
The Paging Message is usually recorded in the user’s own voice and typically says something like, “Mike Smart, you have a call.” If the Paging Message is not recorded for the extension, a built-in message announces the called party’s name or extension number (if the name is not recorded).
InMail Park and Page is available for all trunk calls that are redirected to voice mail via forwarding or overflow, including transferred calls, Direct Inward Lines, and Direct Inward Dialing. Park and Page is also available for Automated Attendant Screened (STRF) and Unscreened (UTRF) Transfers. Optionally, an extension can have calls from the Automated Attendant immediately Park and Page without trying their extension first.
When InMail Park and Page intercepts the call, it normally offers the caller three options:
1. Dial 1 to leave a message in the called extension’s mailbox. (The caller hears the mailbox Greeting, if recorded.)
2. Dial 2 to Park and Page.
(The caller returns to these options if the Park is not picked up.)
3. Dial 3 for other options.
(Normally, this routes to the extension’s Next Call Routing Mailbox.)
InMail Park and Page is available at Personal and Group Subscriber Mailboxes, and can be enabled through system programming or via the subscriber’s Mailbox Options Menu. InMail Park and Page is not applicable to Intercom calls.
Automated Attendant Direct to Voice Mail (DVM)
When an extension has Automated Attendant Direct to Voice Mail (DVM) enabled, all calls from the Automated Attendant go directly to the subscriber’s mailbox. The extension does not ring for Automated Attendant calls. The caller hears the mailbox greeting and can leave a message, but unlike Park and Page is not normally offered any other routing options. A subscriber typically turns on DVM when they need to work at their desk undisturbed by outside calls from the Automated Attendant.
DVM can be enabled by the installer from system programming or by the extension user from their Mailbox Options Menu.
Keep in mind that DVM does not block Intercom calls from co-workers or any other outside call not routed through the Automated Attendant. For example, with DVM enabled, Direct Inward Lines and transferred outside calls to an extension work normally.

GROUP LISTENING

GROUP LISTENING
Description
All iPECS Phones have a built in speaker. If allowed, users may employ the speaker to monitor a call while using the handset to converse with the outside party. This enables a group of people in the room to listen to both parties in the conversation.
Operation iPECS Phone While on a call using the handset
1. Press the [SPEAKER] button, speaker activates, the speakerphone microphone will be muted while the handset is off-hook.