Remote connection to the DX-80 system is possible via modem. The optional modem may be purchased allowing remote administration of the DX-80 system database and maintenance operations. The default directory number of the modem is 199. Some working knowledge of modem operation and connection is useful. 188.8.131.52 F10-RS232C This function key is used to setup the PC COM port. To successfully setup the PC COM port you must know how the PC hardware is configured. In this utility you must select the COM Port number (PCDBA supports COM 1 or 2 only) and the baud rate that will be used for the connection. At default PCDBA is setup to use COM Port 1 at 9600 bps. (9600 bps matches the default baud rate set for the DX80 CPM – PC-DBA Port.) While using a modem connection, it is best to set the COM port baud rate at 2400 bps since this is the speed of the DX-80 optional modem; setting this speed can expedite the modem negotiation process since compression link choices will not be attempted.
System Maintenance Maintaining the Comdial DX-80 digital telephone system is a combination of customer database changes, facilities and apparatus moves, adds and changes. These requirements are accomplished by practicing the techniques, illustrations and step-by-step instructions listed in the previous sections of this manual. When properly installed, the Comdial DX-80 is relatively maintenance-free. From time to time the digital telephone instruments may become dirty or dusty and require cleaning. We suggest the use of a clean, dry cotton (or other soft, absorbent) cloth to wipe the instrument clean. The use of chemicals to clean the telephone plastics is NOT recommended since some chemicals can cause permanent damage to the telephone finish. If deep soiling conditions exist, many specialized telephone cleaning solutions will provide satisfactory results. When trying any cleaner for the first time, apply the cleaner to a small sample area on the underside of the instrument. If the expected results are achieved, proceed with cleaning the remainder of the telephone.
Connecting a Serial Cable for SMDR SMDR (Station Message Detail Recording) can be output from the DX-80 system for use with serial printers of collection in call accounting devices. Connection of the SMDR device to the DX-80 is accomplished through the serial data port on the CPM labeled “SMDR.” Connection to serial printers may require customization of the serial cable used to make the connection. CPM“SMDR” serial port connector (straight- (Dedicated means that this AC outlet has no other equipment connected on this circuit breaker. Whenever a call accounting system (third-party device) is deployed, connection is often no more complicated than using a straight-through, 9-pin, female to male, serial cable. (Use Radio Shack model 26117B for good results.) Connection to the PC/call accounting system is made via an available 9-pin serial port connector that is designated as COM1 or COM2 in the PC configuration. Once the cable is linked between the collection device and the DX-80 CPM-SMDR port, the collection device must be programmed for compatible link protocol (baud rate). At default the SMDR port baud rate is set at 9600 bps.
Assigning a Password to the Extension All extensions of the DX-80 system have an associated user password. Passwords are required to use Phone Lock, Call Forward Remote, and Attendant features. Note: Extension passwords can be changed at the extension only by using the Phone Lock feature. Passwords can be from four to eight characters in length. You may want to program the overall system password length before programming individual extension passwords. See Section 4.4, Setting User Password Lengths, Setting Passwords for System Directory Numbers 101, 102, and 108 for more details. Changes to the length of the user password affect existing passwords—the system adds or subtracts one default character to the end of the password. That is, if you extend the length of the password, the system increases all passwords by adding a 0 in the right-most position. If you reduce the length of the password, the system truncates all passwords by one character in the right-most position.
The system prompts “Save Current Setting?” Press Y to save your changes. 9. The system then prompts “File Exists, Override?” Press Y to continue with the save operation. 10. Press Esc to return to the Uniform Call Distribution: Parameter Processing: Hunt Group 24 menu. Press Esc three times more to return to the Database Programming menu. 11. Next, program the voice mail hunt group. Highlight Voice Mail Table, and press Enter. Choose the tenant group you want to program, and press Enter. The system displays the Extension Application—Voice Mail Table: Tenant x menu.
You can add one AAM to the KSU1. The AA Module adds automated attendant functionality to the DX-80 system with 10 integrated announcements. The AAM does not provide voice mail functions. For details on how to program the AAM and its announcements, refer to the DX-80 Technical Manual, Volume II, Programming. Install the AAM onto designated connectors located on the CPM. To install the AAM perform the following steps. 1. Be sure that the entire system is turned off. 2. Remove the KSU cover (four screws at each corner). 3. Connect a static discharge wrist strap to a suitable earth ground. Be sure that the strap is touching bare skin.
Programming Third Party VM, Analog Ports You can connect the DX-80 system to a third-party voice mail system using spare analog ports. Doing so occupies these ports and therefore reduces the number of system ports that you can use for the telephones, FAX machines, modems, etc. Comdial recommends using the DX-80 DX-SO voice mail system, because it is a digital integration and therefore does not occupy valuable analog port space of the DX-80 system. For further details, see Section 9.2, Programming Optional Internal VM, Digital. Using voice mail greatly enhances the use of the DX-80 system. Features accessible when voice mail is installed vary depending upon the third-party product connected. Features that the DX-80 system accommodates include the following. • Automated Attendant • Extension unique voice mailboxes • Call Forward to extension voice mailboxes • Answering Machine Emulation • UCD Queue Announcements • Menu Routing • Voice Record • Automatic Voice Record • Specific CO Line Greetings on Automated Attendant The following conditions apply to analog voice mail. • Voice mail feature operation is limited only by the ancillary voice mail system. • When voice mail ports are used heavily (high call traffic), the system updates message indications notably slower than usual. • When VM messages are waiting, the system flashes the auxiliary lamp green.
Adding a COM4 You can add one COM4 to KSU1 and one COM4 to the KSU2. These modules expand the DX-80 system CO line interface capacity to a maximum of eight CO line ports in each KSU (16 total CO line ports when used in KSU 1 & 2). When adding a COM4 to either KSU, connect to the 408M/E via the COM4 module ribbon cable. This ribbon cable has the logical system address of SLOT 5 in both cabinet 1 (KSU1-408M) and cabinet 2 (KSU2-408E). COM4 modules are installed using four 1.5 cm brass-color standoffs. Always install the COM4 module beneath the CPM module (in KSU1) by first removing the CPM, installing the COM4, and then re-installing the CPM. This is required whenever you install the InSkin Voice Processor.