Card Readers for up to 250 Apartments or Offices
The C-4000 converts any four touch tone phones into multi-number auto dialers that will store up to 250 tele- phone numbers in non-volatile memory. Use with Viking’s K-1700-3 or K-1900-8 phones to provide vandal resistant handsfree or handset communication from entry points to apartments or offices.
When a call initiated by the C-4000 is answered by an apartment or business tenant, a built-in contact closure may be activated to control an electric gate or door strike.
Up to 250 entry codes may also be programmed provid- ing tenants with keyless entry or optional PROX-1 Card Readers may be added for Proxy card entry.

The C-4000 can be programmed locally or remotely using a standard Touch Tone phone. The C-4000 has built-in user dialing restriction to help prevent unauthorized calls and toll fraud.
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• RS-232 Port for programming via a PC
• Remote or local Touch Tone programmable
• Supports 4 entry points
• Supports 4 Wiegand type card readers
• Compatible with Viking’s vandal resistant K-1700-3, K-1900-8 or any Touch Tone phone
• Non-volatile memory (no batteries required)
• Stores 250 tenant Touch Tone phone numbers and 250 entry codes
• Programmable tenant’s relay activation code
• Programmable Master entry code & Maintenance Personnel entry codes
• Programmable call timer
• Normally open and normally closed relay contacts for controlling door strikes, magnetic locks, gates, etc.
• Touch Tone toll restriction
• Allows 911 and 311 outside calls (Programmable)
• LOG BUS data output for logging entry events
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• Complete entry system to service 4 entry points when used with these Viking products:
- K-1700-3 Handsfree Speaker Phone (DOD# 157) OR
- K-1900-8 Wall Phone with Handset (DOD# 362) AND
- D-Series Tenant Directories (DOD# 158) AND
- PROX-1 Proximity Card Reader (DOD# 221) OR
- PROX-2 Keypad / Proximity Card Reader (DOD# 219) OR
- HID-2 Wiegand Keypad (DOD# 199)
• Multi-tenant, gated communities
• Office parks and multi-business complexes
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Power: 120V AC/13.8V AC 1.25A, UL listed adapter provided Dimensions: 210mm x 159mm x 45mm (8.25" x 6.25" x 1.75") Shipping weight: 1.5kg (3.2 lbs)
Environmental: 0° C to 32° C (32° F to 90° F) with 5% to 95% non-condensing humidity
Talk Battery Output: 32V DC nominal DTMF dialing speed: 120ms on/100ms off Relay contact ratings: 5 Amps @ 30V DC/250V AC Maximum Wiegand Run: 305m (1000 ft) to Viking model PROX- 1 using CAT5E wire
Maximum LOG BUS Run: 1610m (5280 ft, 1 mile), 24 AWG wire Connections: (40) cage clamp screw terminals


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Remote Mailbox Access for IPO
Remote mailbox access is accessing a mailbox from any location does not match the mailbox user or hunt group's number. That includes both internal and external access.
· Remote access is only possible if the mailbox user or hunt group has a voicemail code set in the IP Office configuration.
There are a number of ways to enable remote mailbox access.
1.Direct from an Incoming Call Route
An incoming call route could be configured to enable remote access to a mailbox. The option Voicemail can be selected as the Destination and/or Night Service Destination of an Incoming Call Route.
2.Using a Short Code
A short code can be created that uses the Voicemail Collect feature but without a mailbox name specified in the Telephone Number field will trigger remote access. An example is shown below. This short code could be utilized by users on the system, as the destination in an Incoming Call Route or as the destination for a auto attendant option.
Field Contains...
Code *99
Feature Voicemail Collect Telephone Number ? Line Group Id 0
3.Via an Auto Attendant
An auto attendant can be used to enable remote access to a mailbox. A short code similar to the example could be entered as the Destination for one of the auto attendant Normal Transfer key options. For more information on AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

User Announcements AVAYA IP Office
Announcements are played to callers waiting to be answered. This includes callers being presented to hunt group members, ie. ringing, and callers queued for presentation.
· IP Office 4.0+ supports announcements using Embedded Voicemail.
· If no voicemail channel is available for an announcement, the announcement is not played. · Calls can be answered during the announcement.
· If a call is rerouted to a hunt group's Night Service Group or Out of Service Fallback Group, the announcements of the new group are applied.
· If a call overflows, the announcements of the original group are still applied, not those of the overflow group.
· For announcements to be used effectively, the hunt group's Voicemail Answer Time must be extended or Voicemail On must be unselected.
Announcement Configuration 1.Open IP Office Manager.
2.Select the user or hunt group for which announcements are required. 3.View the Announcements tab.

· Announcements On: Default = Off.
This setting enables or disables announcements.
· Wait before 1st announcement: Default = 10 seconds. Range = 0 to 9999 seconds.
This setting sets the time delay from the calls presentation, after which the first announcement should be played to the caller. If Synchronize Calls is selected, the actual wait may differ, see below.
· Flag call as answered: Default = Off.
This setting is used by the IP Office CCC and CBC applications. By default they do not regarded a call as answered until it has been answered by a person. This setting allows calls to be marked as answered once the caller has heard the first announcement. This setting is not used by the IP Office Customer Call Reporter application.
· Post announcement tone: Default = Music on hold.
Following the first announcement, you can select whether the caller should hear Music on Hold, Ringing or Silence until answered or played another announcement.
· 2nd Announcement: Default = On.
If selected, a second announcement can be played to the caller if they have still not been answered.

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Cat6 Cable is a phone and Ethernet computer cable consisting of 4 pairs intimately twisted together with either a PVC (riser) or Plenum rating. 

Cat6 Cable is the latest standard in indoor phone and computer networking cable.  It can be used in all cat3, cat5 and cat5e or enhanced applications.  It is rated up to 550 MHz making it ideal for Gigabit Ethernet connections. 

Cat6 Cable is widely used in newer building structures these days to plan for the future speed of computer and voice signals.  It can be run up to a maximum of 721 feet while still preserving its integrity.  It is worth mentioning that your performance of signal is limited to the lowest possible category cable in your system. In other words, if you have a Cat5 cable in your system, you will need to upgrade it to receive the full benefit of the faster cat6 cable.  One good part of upgrading to a Cat6 cable is you can use the standard RJ45 connectors to terminate your cable.

Another big benefit of Cat6 Cable is in its ability to limit electromagnetic noise and crosstalk of the signal.  The tightly twisted pairs and special bonding agent help insure the integrity of the signal with fewer data losses or interruptions.  A faster and more reliable signal can be critical to businesses that depend on the reliability of information technology to operate daily. 

 

Outdoor Rated Cat6 patch cables are manufactured with high quality UV (Ultra Violet) resistant PVC cable. With an Operating Temperature range of -40C to +60C (-40F to +140F), this cable handles a wide range of weather conditions, most importantly, the degrading effects of Ultra Violet rays. Booted connectors provide a secure connection every time. Cables meet EIA/TIA 568-B.2, and are UL verified to Category 6.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Voice and Data wiring

Cat5e is probably the most common networking cable. It is the standard for Ethernet, so almost anyone with a LAN network in their home or office will use Cat5e cables in some capacity.  The cable itself is typically an unshielded twisted-pair (UTP) cable type.  The cable jacket holds four twisted-pair copper wires and has RJ-45 connectors. The Cat5e cable is an enhancement (hence the "e") of the original Category 5 cable. These enhancements include improved performance and support of far-end crosstalk. The unshielded Cat5e is now generally recommended over the original cat5. Cat5e cables come in two different varieties: stranded and solid conductor.  At the most general level, stranded Cat5e cables are more durable and are generally used around the house or office. Solid-conductor Cat5e cables are more efficient but less durable and are generally used in installation work (within walls, ceilings, etc.). In general all Cat5e "patch cables" are stranded, while each solid conductor cable is clearly marked.   The Cat5e's terminating connector is technically an 8P8C modular connector--not an RJ-45 connector. However, the use of the term "RJ-45" is so widespread that insisting on the term "8P8C" would be pedantic at best. We adopt the standard usage of the term "RJ-45" for the connectors of Cat5e cables.     Cat6 Cable is a phone and Ethernet computer cable consisting of 4 pairs intimately twisted together with either a PVC (riser) or Plenum rating.  Cat6 Cable is the latest standard in indoor phone and computer networking cable.  It can be used in all cat3, cat5 and cat5e or enhanced applications.  It is rated up to 550 MHz making it ideal for Gigabit Ethernet connections.

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Auto Attendant Overview
The IP Office Small Office Edition, IP406 V2 and IP500 control units support embedded voicemail. This is setup by adding an Avaya embedded voicemail memory card to the control unit and then selecting Embedded Voicemail as the Voicemail Type on the System | Voicemail tab. For full details refer to the Embedded Voicemail Installation Manual.
The IP406 V2 and IP500 support up to 4 simultaneous calls to embedded voicemail services. The Small Office Edition supports up to 10 simultaneous calls to embedded voicemail depending on available voice compression channels. A call from an IP device to voicemail uses two voice compression channels on the Small Office Edition.
• For pre-IP Office 4.1 systems up to 4 auto-attendant services are supported.
• For IP Office 4.1 and higher systems up to 40 auto-attendant services are supported. Due to this increase in the number of possible auto attendant, the method of automatic short code creation for recording prompts has been amended.
In addition to basic mailbox functionality, embedded voicemail can also provide auto-attendant operation. Each auto attendant can use existing time profiles to select the greeting given to callers and then provide follow on actions relating to the key presses 0 to 9, * and #.
• Time Profiles
Each auto attendant can use up to three existing time profiles, on each for Morning, Afternoon and Evening. These are used to decide which greeting is played to callers. They do not change the actions selectable by callers within the auto attendant. If the time profiles overlap or create gaps, then the order of precedence used is morning, afternoon, evening.
• Greetings
Four different greetings are used for each auto attendant. One for each time profile period. This is then always followed by the greeting for the auto-attendant actions. By default a number of system short codes are automatically created to allow the recording of these greetings from an IP Office extension. See below.
• Actions
Separate actions can be defined for the DTMF keys 0 to 9, * and #. Actions include transfer to a specified destination, transfer to another auto-attendant transfer to a user extension specified by the caller (dial by number) and replaying the greetings.
• IP Office 4.0+ supports a Fax action. This can be used to reroute fax calls when fax tone is detected by the auto-attendant.
• Short Codes
Adding an auto attendant automatically adds a number of system short codes. These use the Auto Attend short code feature. These short codes are used to provide dialing access to record the auto attendant greetings.
• For pre-IP Office 4.1 system, 4 short codes are added for each auto attendant. These use the form AA:Name.1 where Name is the Auto Attendant name.
• For IP Office 4.1+ these take the form short code *81XX with the number "AA:.1" where N is the replaced with the auto attendant number when dialing. Four such short codes (*81XX, *82XX, *83XX and *84XX) are added, one each for the morning, afternoon, evening and menu options greetings.
• Routing Calls to the Auto Attendant
The telephone number format AA:Name can be used to route callers to an auto attendant. It can be used in the destination field of incoming call routes and telephone number field of short codes set to the Auto Attend feature.
 Configuration SettingsFor AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

Configure IP Address and Default Gateway to Interface LAN 1
After logging into the IP Office Manager, double-click the System configuration tree item and select the LAN1 tab as shown below.
• Enter IP address 44.1.1.1 in IP Address field.
• Enter 255.255.255.0 in IP Mask field.
• Click Disabled to disable the IP Office as a DHCP Server.
Click the System tab and ensure that the Licence Server IP Address is set to the PC’s IP address 44.1.1.144.
• Enter the IP address 44.1.1.144 as File Writer IP Address.
• Fill in other fields as needed.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

 GROUP LISTENING
Description
All iPECS Phones have a built in speaker. If allowed, users may employ the speaker to monitor a call while using the handset to converse with the outside party. This enables a group of people in the room to listen to both parties in the conversation.
Operation iPECS Phone While on a call using the handset
1. Press the [SPEAKER] button, speaker activates, the speakerphone microphone will be muted while the handset is off-hook.
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com

BACK GROUND MUSIC
Description
An iPECS Phone can receive audio, generally music, from an internal or external source while it is idle. Music from the source is received over the speaker and will be shut-off during ringing, pages, or while the station is off-hook.
Operation iPECS Phone To Receive Background Music,
1. Press [PGM] button
2. Dial ‘73’ to BGM code
3. Dial 00-10 to select hear and select the BGM. 00 – no BGM 01 – Music 1 02 – Music 2 03 – VSF MOH 1 04 – SLT MOH 1 05 – SLT MOH 2 06 – SLT MOH 3 07 – SLT MOH 4 08 – SLT MOH 5 09 – VSF MOH 2 10 – VSF MOH 3
4. Press [SAVE] to save your selection
Attendant
To Transmit BGM through an External Page Port from an Attendant
1. Press [PGM] button.
2. Dial ‘074’ or ‘075’, the Attendant Station Program code for External Page Port 1 or 2, respectively.
3. Dial 00-10 to select hear and select the BGM. 00 – no BGM 01 – Music 1 02 – Music 2 03 – VSF MOH 1 04 – SLT MOH 1 05 – SLT MOH 2 06 – SLT MOH 3 07 – SLT MOH 4 08 – SLT MOH 5 09 – VSF MOH 2 10 – VSF MOH 3
5-28
4. Press [SAVE] to save your selection

If You have questions please call (866)206-2316 or email
MasterTelephone@gmail.com www.TelephoneMen.com

For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com