Analog Trunk Data Setup Behind PBX Setup Music on Hold Source for Trunks Conversation Recording Destination for Trunk Timer Class for Trunk Description Enter the extension, trunk, group or other number from which the data is to be copied. Enter the first extension, trunk, group or other number to which the information is to be copied. Enter the last extension, trunk, group or other number to which the information is to be copied. If the information is being copied only to one extension, trunk, group or other number, enter the information entered in the Destination Number (From) entry. Trunk Group Routing for Trunks 21-12 21-21 21-22 ISDN Calling Party Number Setup for Trunk Toll Restriction for Trunks CO Message Waiting Indication
MSG
Busy Tone Detection Talking Extension Name Extension Display Hook disconnect mode Auto Step Call Hunting Mode Max Queue No Transfer Retrieve 11 1 1 1 32 1 Program Microphone of Key telephone ICM Call Type SLT DTMF Dial Dial Start Forced Dial Manual night Service Enabled Hotline Hot key Pad Long Conversation Alarm Call Party Status Attendant Caller ID wait timer 1st Digit P Hotline Start T/R Class for Extension Permit code table Permit code table Restriction Table 2nd TRK Ace Route TBL Msg Interval Message1 Start Time MSG1 Count MSG2 Count Disconnect Time Message1 Start Time MSG1 Count MSG2 Count Disconnect Time CFW not answer Time TRF Recall time 0 1 0 1 0 1 1 1 0 1 101 0 1 3 1 Class 1 set 1 Class 2 set 2 Class 3 set 3 Class 4 set 4 PmitTBL 1 = None PmitTBL 2 = 119, 112, 113, 080 Class 1 set 1 Class 2 set 2 Class 3 set 3 Class 4 set 4 2 10 1 1 1 1 1 1 1 1 15 15 0 2-560 without Password
Trunk Group Routing
Trunk Group Routing for Trunks Incoming ring no answer alarm start Timer Normal DIL incoming no answer Timer DID (DDI) Pilot Call No answer timer Second IRG Setup for unanswered DUD/DISA Transfer Ring Group at Wrong dialing 1 (All trunks : All modes : Group1) 30 30 30 1 (All trunks : All modes : IRG1) 1 (All trunks : All modes : IRG1) 25-04-01 25-07-07 30-02-01 80-04-06 80-04-07 80-04-08 80-04-09 80-04-12 80-04-14 80-05-01 80-07 81-01-09 82-04-08 15-03-09 15-03-14 40-07 47-02-16 47-06-14 47-07-03 47-10-03 Chile Program No. 10-01-01 10-01-02 DUD/DISA Transfer Ring Group at No answer/ Busy DISA Conversation Warning Tone Timer DSS Console Extension Assignment ON min. time (Busy Tone for Trunk) ON max. time (Busy Tone for Trunk) OFF min. time (Busy Tone for Trunk) OFF max. time (Busy Tone for Trunk) Frequency No 1 (Busy Tone for Trunk) Twit Level-Rcv1/Rcv2/Rcv3 Date Format Call Progress Tone Detector Frequency Setup (Table2) Time ringing signal stop detection time Maximum hook flash time Caller ID Function Forwarded Caller ID display mode Voice Prompt Language Assignment for VRS Voice Prompt Language (All Station Mailbox Number) Voice Prompt Language (All Group Mailbox Number) Prompt Language (All Routing Mailbox Number) Voice Prompt Language (All Trunk port Number)
Alarm reports
When alarm reports are e-mailed, set this option to 1. E-mail address set. When alarm reports are e-mailed, set the SMTP name (ex : smtp.yourisp.com). Contact your ISP (internet service provider) for the correct entry if needed.
system password
Password Setup to set the system passwords. For password entry, the system allows eight users to be defined. Each user can have a: • Unique alphanumeric name (up to 10 alphanumeric characters) • Password entry of up to eight digits (using 0 ~ 9, # and • Password level *) The IN level password is used by the System Installer for system programming. The SA or SB level password cannot access the IN level programs. The reverse type (white on black) just beneath the Description heading is the program access level. You can only use the program if your access level meets or exceeds the level the program requires. (SA level password can access to SA or SB programs, and SB level password can access to SB programs only.)
Host Configuration Protocol
DSX system to be a Dynamic Host Configuration Protocol (DHCP) client. If the installation site has a DHCP server, this means that the site server can automatically provide the DSX with the following important network settings: • IP Address (the network address of the DSX system). • Subnet Mask (that allows the site server to differentiate internal LAN from external internet addresses). • Router Address (the address of the site router that handles external internet traffic). • Domain Name Server (DNS) Address (the servers that convert domain names [like necdsx.com] to their numeric IP addresses). DHCP Modes The DSX can operate as a DHCP client in either of two modes: DHCP or DHCP with Manual IP. • DHCP • When the DSX is initially connected to the installation site LAN, it requests the site DHCP server to provide (lease) an IP address from it’s available pool of addresses. The DHCP server also provides the Sub- net Mask, Router Address, and the DNS address. Additionally, the DHCP server also tells the DSX the duration of the DHCP lease. Normally, the lease is automatically maintained as long as the DSX is connected to the site LAN. However, depending on the site DHCP server set up, the DSX may be periodically provided with a new IP address. Because of this, the DHCP mode may not be the best choice when using remote programming with the System Administrator. • DHCP with Manual IP • n this mode, the DSX gets the Subnet Mask, Router Address, and DNS Address from the site DHCP server but uses the IP address you manually enter. This may be your best choice when setting up remote programming with the System Administrator since the DSX IP address can never change. This option does not set up a DHCP lease, so the Subnet Mask, Router Address, and DNS Server Address settings are applied only one time. Always check with the site network administrator be
Ring tone
Incoming Ring Tone to set the incoming ring tones, which are the tones a user hears when a call rings an extension. These tones are grouped into four ring tone Ranges (1 ~ 4), also called patterns, that consist of a combination of frequencies. (You assign a specific Range to trunks in Program 22-03 and to extensions in Program 15-02.) Within each range there are three frequency Types : High, Middle and Low. (Service Code 720 allows users to choose the Type for their incoming calls.) Each Type in turn consists of two frequencies and the modulation played simultaneously to make up the tone. These frequencies are determined by their Frequency Number selected in Items 1 and 2 (see below). In this program, you assign the two Frequency Numbers and Modulation for each Type, for each of the four Ranges. The chart below shows the default Frequency Numbers for each Type in each Range.
Loop Current Detection
Ringing Signal Stop Detection Time (OPX) Loop Current Detection Time (Loop) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 250 (4 ms ~ 1000 ms) 50 (5000 ms) 40 (160 ms) 22 23 24 Program 81 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 Loop Current Detection Time (Ground) 1 ~ 250 (4 ms ~ 1000 ms) Loop Current Detection Time (DID) 1 ~ 250 (4 ms ~ 1000 ms) Loop Current Detection Time (E&M) Loop Current Detection Time (OPX) DP Break Send Time (ALL) DP Make Send Time (ALL) DP InterDigit Send Time (ALL) HookFlash Send Time (Loop) HookFlash Send Time (Ground) HookFlash Send Time (DID) HookFlash Send Time (E&M) HookFlash Send Time (OPX) Pause Send Time (ALL) Wink Send Duration Time (DID) Delay Send Duration Time (DID) Incoming-Wink Send Time (DID) Wink Send Duration Time (E&M) Delay Send Duration Time (E&M) Incoming-Wink Send Time (E&M) Seizure-WINK/DELAY Receive Max. Time (DID) Receive Wink Duration Min. Time (DID) Receive Wink Duration Max. Time (DID) Seizure-WINK/DELAY Receive Max. Time (E&M) Receive Wink Duration Min. Time (E&M) Receive Wink Duration Max. Time (E&M) Receive DP Make Min. Time (ALL) 1 ~ 250 (4 ms ~ 1000 ms) 1 ~ 250 (4 ms ~ 1000 ms) 1 ~ 250 (4 ms ~ 1000 ms) 1 ~ 250 (4 ms ~ 1000 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (1 sec ~ 255 sec ) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 255 (100 ms ~ 25500 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 250 (8 ms ~ 2000 ms) 1 ~ 250 (4 ms ~ 1000 ms) Receive DP Make Max. Time (ALL) 1 ~ 250 (4 ms ~ 1000 ms) Receive DP Break Min. Time (ALL) 1 ~ 250 (4 ms ~ 1000 ms) Receive DP Break Max. Time (ALL) 1 ~ 250 (4 ms ~ 1000 ms) Receive DP InterDigit Min. Time (ALL) Receive HookFlash Duration Min. Time (E&M) Receive HookFlash Duration
Expansion console
60-Key Expansion Console, B.3, I.8, I.9 60-Key Second Expansion Console, B.3, I.8, I.9 Analog ports, I.7 Battery. See Cautions Cabinets Expansion, F.2 Cautions, E.1 Battery, E.1 Fuse, E.1 Power supply, E.1 CO lines Capacities. See System capacities Connecting, I.5 Console, B.3, I.8, I.9 ESI Cordless Handsets. See Phones ESI Presence Management, D.1 Expansion Cabinet, F.2 Expansion Console, B.3, I.8, I.9 Fuse. See Cautions Grounding, F.2, I.1, I.3 Hardware installation, E.2–F.15 LED functions, F.15, G.6, H.6 Main board, A.2 Memory Module, A.3 Installation or replacement, F.5–F.8, G.5, H.5 Mirrored Memory Module (M3), A.3 Installation, F.9–F.13 MOH, I.3 NSP (Network Services Processor), A.7 Overlays, B.4 Paging, I.4 Phones Digital Feature Phones, B.1 ESI Cordless Handsets, B.2, B.3 IP Phones, B.2 VIP Softphone, B.4 Port cards Capacities, A.4 Charts, I.13–I.20 Installation, G.3–G.4, G.3–G.4 Installation, F.2 Port card adapter, F.3 Power, I.1 Power Distribution Shelf, A.3 Power supply. See Cautions Transformers, wall-mount, A.3 PRI, I.5 Regulatory information (U.S. and Canada), E.2 Ringer equivalence number (REN), E.2 Serial ports, I.3 Site location, F.1 SMDR, I.3 System capacities, D.1 T1, I.5 UPS (uninterruptible power supply), I.1 VIP Softphone. See Phones
Override Mailbox Category
Override Mailbox Category (Override MB Ctg) Use this option to specify the category of the mailbox where Automated Attendant calls should route when you enable Answer Schedule Override. • If the Override Mailbox is a Subscriber Mailbox, the outside caller hears the mailbox greeting (if recorded) and can leave a message. Program 47 • If the Override Mailbox is a Master Mailbox, the outside caller shears the recorded announcement. Depending on how the Announcement Mailbox is programmed, InMail then hangs up, reroutes the call, or provides additional dialing options. • If the Override Mailbox is a Routing Mailbox, the outside caller hears the instruction menu and can dial any option allowed by the associated Dial Action Table.If any of the Input Data values are entered, the terminal displays the Override Mailbox Number selection (below). Override Mailbox Number (Override MB Num) Use this option to specify the mailbox where Automated Attendant calls should route when you enable Answer Schedule Override. The mailbox number you select in this option should match the mailbox category specified in 47-11-02 : Override Mailbox Category above.
Rec Conv
Rec Conv Beep) Use this option to enable or disable the Conversation Record beep. If enabled, all parties on a call hear the voice prompt “Recording”, followed by a single beep when the extension user initiates Conversation Record. If disabled, the voice prompt and beep do not occur. When you disable the Conversation Record beep, the following voice prompts do not occur while InMail records the conversation: Recording (followed by a beep) That mailbox is full (if the mailbox message storage capacity is reached) You have reached the recording limit (if the recorded message is too long) Provides an additional Conversation Record beep. This beep repeats according to the setting of Program 45-01-06 : Voice Mail Integration Options : Record Alert Tone Interval Time (0 ~ 64800 seconds). To disable Conversation Record beep, enter 0 for this option. 1 06 07 08 09 10 Message Waiting Lamp Auto Attendant Direct to Voice Mail Forced Unscreened Transfer Auto Time Stamp 0 = No (Disabled) 1 = Yes (Enabled) 0 = No (Disabled) 1 = Yes (Enabled) 0 = No (Disabled) 1 = Yes (Enabled) 0 = No (Disabled) 1 = Yes (Enabled) System Administrator 0 = No (Disabled) 1 = Yes (Enabled) (Update MW Lamp) Use this option to enable or disable Message Waiting light at the extension associated with the Subscriber mailbox. For Subscriber Mailboxes, you should leave this option enabled. For Guest Mailboxes, you should leave this option disabled. Use this option to enable or disable Auto Attendant Direct to VM. When a subscriber enables Auto Attendant Direct to VM, an Automated Attendant caller routes directly to the mailbox, hears the greeting, and is asked to leave a message. A subscriber can also enable Auto Attendant Direct to VM while recording their mailbox greeting. (Forced UTRF) Use this option to enable or disable Automated Attendant Forced Unscreened Transfer for the Subscriber Mailbox. If enabled, each Screened Transfer (TRF) to the extension is converted to an Unscreened Transfer (UTRF). If disabled, Screened Transfers from the Automated Attendant occur normally. Use this option to enable or disable Auto Time Stamp for the Subscriber Mailbox. If enabled, after the subscriber listens to a message InMail announces the time and date the message was left. Auto Time Stamp also announces the message sender (if known). A subscriber can also enable Auto Time Stamp from their mailbox. (System Admin) Use this option to designate the Subscriber Mailbox as a System Administrator. This allows the subscriber to use the options after logging onto their mailbox.
Forced UTRF
Forced UTRF) Use this option to enable or disable Automated Attendant Forced Unscreened Transfer for the Subscriber Mailbox. If enabled, each Screened Transfer (TRF) to the extension is converted to an Unscreened Transfer (UTRF). If disabled, Screened Transfers from the Automated Attendant occur normally. 0 11 Program 47 12 13 14 15 16 17 18 19 20 21 22 23 Auto Time Stamp 0 = No (Disabled) 1 = Yes (Enabled) System Administrator 0 = No (Disabled) 1 = Yes (Enabled) Dialing Option Next Call Routing Mailbox 0 = No (Disabled) 1 = Yes (Enabled) Call Routing Mailbox Number (1 ~ 3 digits, 00 ~ 32) (00 = Undefined) No entry (Entered by pressing CLEAR) Directory List Number 0 = None 1 ~ 8 = List Number * = All Voice Prompt Language Enable Paging Paging Option Telephone User Interface Type Enable E-mail Notification E-mail Address Include Message as Attachment All Message Notification Enabled Refer to Table 2-9 47-02-16 Default Table on page 2-407. 0 = No (Disabled) 1 = Yes (Enabled) 0 = RNA 1 = Immediately 0 = Numeric 1 = Mnemonic 0 = No 1 = Yes Up to 48 characters 0 = No 1 = Yes 0 = No 1 = Yes Use this option to enable or disable Auto Time Stamp for the Subscriber Mailbox. If enabled, after the subscriber listens to a message InMail announces the time and date the message was left. Auto Time Stamp also announces the message sender (if known). A subscriber can also enable Auto Time Stamp from their mailbox. Use this option to designate the Subscriber Mailbox as a System Administrator. This allows the subscriber to use the SA options after logging onto their mailbox. Dialing Option provides additional dialing options for Next Call Routing Mailbox calls (see Next Call Routing Mailbox below). If enabled, a caller who accesses the Subscriber Mailbox to leave a message can dial any of the options in the Next Call Routing Mailbox Dial Action Table. If disabled, the caller can dial only 0 (to use the Next Call Routing Mailbox 0 action). (Next CR Mbox) Use this option to assign a Next Call Routing Mailbox to the Subscriber Mailbox. This provides callers with additional dialing options while listening to a Subscriber Mailbox recorded or default greeting. The digits the caller can dial depend on the setting of the Next Call Routing Mailbox and Alternate Next Call Routing Mailbo
RNA
Notify N-Pgr Intvl) Use this option to set the minimum time (1 ~ 255 minutes) between non-pager Message Notification callouts in which the destination answers, says Hello, dials 1 to acknowledge and then enters the wrong security code. 20 11 Program 47 12 13 14 15 16 Wait Between Busy Non-Pager Callout Attempts Wait Between RNA Non-Pager Callout Attempts Number of RNA rings (V1.5 Changed) Number of Cascading Attempts (V1.5 Changed) Send Pager Callout Until Acknowledged Name Format 1 ~ 255 minutes 1 ~ 255 minutes 1 ~ 99 rings 1 ~ 99 rings 0 = No (Disabled) 1 = Yes (Enabled) 0 = First-Last 1 = Last-First (Notify Busy Intvl) Use this option to set how long InMail waits (1 ~ 255 minutes) after it dials a busy non-pager callout destination, before retrying the callout number. (Notify RNA Intvl) Use this option to set how long InMail waits (1 ~ 255 minutes), after it dials an unanswered non-pager callout destination, before retrying the callout number. There are 3 types of unanswered non-pager callouts: • If the callout rings the destination longer than the 47-01-13: Wait for Answer NonPager Callout Attempts option. • If the destination answers, says Hello (or the system detects answer supervision) and then hangs up without dialing 1 to log onto their mailbox. This typically happens if someone unfamiliar with notification answers the callout, or if the callout is picked up by an answering machine. • If the destination answers and then hangs up without saying Hello. This typically happens if someone unfamiliar with the notification answers the callout (like the above example), or if the call is picked up by an answering machine with insufficient outgoing message volume. If a non-pager callout rings the destination longer than this interval (1 ~ 99 rings), InMail marks the call as unanswered (Ring No Answer) and hangs up. Use this option to set how many times (1 ~ 99 rings) InMail retries an incomplete Message Notification callout. This total includes unacknowledged callouts, callouts to a busy destination, and callouts to an unanswered destination. This option applies to pager and non-pager callouts. (Retry Until Ack) When this option is enabled (1), InMail continues to retry a digital pager Message Notification callout until the notification is acknowledged. If this option is disabled (0), InMail retries a digital pager Message Notification the number of times specified in 47-01-14 Number of Callout Attempts. This option does not apply to Message Notification callouts to telephone numbers. A digital pager notification is considered acknowledged when the recipient logs onto the mailbox. Specify if names are displayed in FirstLast format or Last-First.
Gain Table for ARS
Gain Table for ARS/F-Route Access to set the gain/PAD table. If an extension dials ARS/F-Route number: • The Extension Dial Gain Table, assigned in Program 44-05, is activated. • The Extension Dial Gain Table follows Outgoing transmit and Outgoing receive settings. If the incoming call is transferred to another line using ARS/F-Route: • The Tandem Gain Table, assigned in Program 44-05, is activated. • The Tandem Gain Table follows the Incoming transmit and Incoming receive settings for incoming line, and Outgoing transmit and Outgoing receive settings for the outgoing line.
Class of service
Class of Service Options (Hotel/Motel) to set the Hotel/Motel Class of Service (COS) options. Assign Class of Service to extensions in Program 42-02 : Hotel/Motel Telephone Setup. There are 15 Classes of Service. Refer to the following chart for a description of each COS option, its range and default setting. For additional Class of Service options, refer to Programs 20-06. Input Data Class of Service Number Item No. 01 Item Check-In Operation 01 ~ 15 Input Data 0 = Off 1 = On Description Default Class 01 ~ 15 = 1 02 03 04 05 06 07 08 09 10 11 12 Check-Out Operation 0 = Off 1 = On Room Status Output 0 = Off 1 = On DND Setting for Other Extension Wake up Call Setting for Other Extension Room Status Change for Other Extension Restriction Class Changing for Other Extension Room to Room Call Restriction DND Setting for Own Extension Wake Up Call Setting for Own Extension Change Room Status for Own Extension SLT Room Monitor Conditions None 0 = Off 1 = On 0 = Off 1 = On 0 = Off 1 = On 0 = Off 1 = On 0 = Off 1 = On 0 = Off 1 = On 0 = Off 1 = On 0 = Off
Pre-Ringing Setup to enable or disable
Pre-Ringing Setup to enable or disable pre-ringing for trunk calls. This sets how a trunk initially rings a telephone. With pre-ringing, a burst of ringing occurs as soon as the trunk LED flashes. The call then continues ringing with the normal ring cadence cycle. Without pre-ringing, the call starts ringing only when the normal ring cadence cycle occurs. This may cause a ring delay, depending on when call detection occurs in reference to the ring cycle.
Programming
Program Number : Program Name Program 10 : System Configuration Setup on page 2-3 Program 11 : System Numbering on page 2-56 Program 12 : Night Mode Setup on page 2-89 Program 13 : Abbreviated Dialing on page 2-98 Program 14 : Trunk, Basic Setup on page 2-106 Program 15 : Extension, Basic Setup on page 2-123 Program 16 : Department Group Setup on page 2-160 Program 20 : System Option Setup on page 2-165 Program 21 : Outgoing Call Setup on page 2-224 Program 22 : Incoming Call Setup on page 2-249 Program 23 : Answer Features Setup on page 2-273 Program 24 : Hold/Transfer Setup on page 2-276 Program 25 : VRS/DISA Setup on page 2-284 Program 26 : ARS Service on page 2-300 Program 30 : DSS/DLS Console Setup on page 2-306 Program 31 : Paging Setup on page 2-316 Program 32 : Door Box and Sensor Setup on page 2-327 Program 34 : Tie Line Setup on page 2-331 Program 35 : SMDR Account Code Setup on page 2-343 Program 40 : Voice Recording System on page 2-352 Program 41 : ACD Setup on page 2-357 Program 42 : Hotel Setup on page 2-374 Program 44 : ARS/F-Route Setup on page 2-381 Program 45 : Voice Mail Integration on page 2-395 Program 47 : InMail on page 2-400 Program 80 : Basic Hardware Setup for System on page 2-441 Program 81 : Basic Hardware Setup for Trunk on page 2-459 Program 82 : Basic Hardware Setup for Extension on page 2-470 Program 84 : Hardware Setup for VoIP on page 2-485 Program 90 : Maintenance Program on page 2-521
simple design
Stand-by — A very simple design that affects power only when either a lag/brownout occurs below, or a spike/surge occurs above, a certain threshold. When either occurs, the unit trips — i.e., goes into battery mode. This "cleans" the voltage and helps to keep any load safe. Industry average "trip" times are 2–8 ms. No other filtration of AC power is performed. • Line interactive — Constantly monitors inbound voltages, and uses special circuitry to boost low voltages and clamp high voltages without having to use the batteries. Indeed, the batteries are used only if the input voltage drops below acceptable levels (typically about 12% below normal), goes out completely or rises to dangerous levels (typically about 14% above normal) at which components will be damaged if line voltage is not removed. Industry average transfer time is 1–3 ms. (If voltage stays within its normal window, this unit continues to pass voltage, unaltered, from the wall.) • On-line (or full on-line) — Constantly filters the power and performs a function known as double conversion (AC to DC to AC). This assures that the load — in this case, phone equipment — will receive not only uninterrupted, true sine wave output but also the cleanest, steadiest power possible throughout any foreseeable power disruptions or voltage irregularities. According to industry specs, it is not unusual for these types of units to be able to regulate utility power, even when it drops to 27% below or rises to 33% above normal, all without using their batteries. From this point, UPSs can be further broken down by inverter types, which determine output. These are: • Square wave. • Modified sine wave (or quasi sine wave). • Sine wave. Most devices with wall-mounted chargers, such as cordless drills or screwdrivers, can behave erratically — sometimes not allowing the charge circuit to engage at all — when operating with modified sine or square wave inverters. Small wall-based transformer-style power supplies, similar to those ESI phone systems use, can experience overheating problems with modified sine or square wave outputs, which occur while some UPSs are operating in battery mode. This overheating could eventually cause damage to the power supplies; and, in time, the damage could cause a spike through the phone system — seriously damaging some of the static-sensitive components inside the casing. While the true sine wave UPS output power curve smoothly increases to its peak, then smoothly decreases (allowing connected loads and equipment to operate the same as they would from utility supplied wall power), the modified sine wave and square wave UPS output power curve will shoot straight up, level off at peak voltage and then drop straight down. Additionally troublesome is that the modified sine wave sits at zero voltage for a short period during the transition to or from batteries — which is the main difference between it and the square wave output of some UPS. Please note that this short interval during which the modified sine wave UPS sits at zero voltage can directly affect the transfer time of the UPS and could, theoretically, be enough to cause the phone equipment to reset or even “freeze.” Though it is hard to predict exactly when different ESI systems will have problems with modified sine wave or square waveform UPSs (meaning during a power failure event or the recovery from one), it’s fair to assume that a problem will eventually arise from the use of such UPSs. Therefore, ESI recommends that only true sine wave output UPSs provide backup power to our phone systems and equipment.
ESI 30
ESI 30 DIGITAL BUSINESS PHONE The ESI 30D Business Phone is perfect for users with lower call traffic who need access to system features but require less customization. This phone features a two-line, 32 character back-lit display and twelve (12) programmable feature keys. Programmable Keys Comm. Servers, IP Server 900 12 Voice Mail Key HELP Key Display Speaker / Speakerphone Web Dashboard Integration Integrated Headset Jack Yes Yes; Dedicated (combo PROG/ HELP key) ESI 55 DIGITAL BUSINESS PHONE Two-lines, 32-characters w/ back-light Yes / Yes No No The ESI 55D Business Phone offers an impressive combination of power and ease-of-use. Each 55D phone model provides space for sixteen (16) programmable keys to use for station status and more; an adjustable back-light makes it easy to read the display at any angle. Network Type Digital Supported ESI Systems Comm. Servers, IP Server 900 Programmable Keys 16 (supports up to 150 with optional Expansion Console) Voice Mail Key HELP Key Display Speaker / Speakerphone Web Dashboard Integration Integrated Headset Jack Three-lines, Yes; Dedicated Yes; Dedicated ESI 60 DIGITAL BUSINESS PHONE 56-characters w/ adjustable back-light Yes / Yes; Full-duplex No Yes, RJ9 An ESI 60D Business Phone is ideal for most active phone users. Its large display and 48 programmable feature keys help you achieve maximum productivity. It includes an adjustable backlit display and has a full-duplex speakerphone. Network Type Digital Supported ESI Systems Comm. Servers, IP Server 900 Programmable Keys 48 desi-less, (supports up to 168 with optional Expansion Console) Voice Mail Key HELP Key Display Speaker / Speakerphone Web Dashboard Integration Integrated Headset Jack Yes; Yes; Dedicated (combo PROG/ HELP key) ESI CORDLESS HANDSET III UPPER: Three-line, 56-characters; LOWER: 16-lines (supports 48 keys), adjust. back-light
MULTI-SITE NETWORKING OPTIONS
MULTI-SITE NETWORKING OPTIONS.Esi-Link™ brings your remote offices closer together by joining multiple locations, whether across town or across the country, into what effectively is one big ESI system. Connect up to 100 locations across your WAN or over the Internet without dedicated lines or long-distance toll charges.ESI-EXCLUSIVE VIRTUAL ANSWER.™ESI’s unique Virtual Answer™ lets you use special greetings to help you courteously handle high call volume, based on call order. Even if you are already on a call, you can redirect a second incoming call to a special, personalized greeting with one touch. Virtual Answer can help you minimize lost calls and improve customer satisfaction.EASY, SECURE MAINTENANCE.Perform system maintenance via modem, direct connection, or the LAN/WAN. Your system administrator (or other authorized personnel) can also use convenient ESI software to manage system settings. ESI systems are fully self-contained, for higher reliability and security.CONVENIENT IP PHONE CHOICES.ESI’s desktop IP phones provide on-site functionality, both in the office and in most sites with Internet access. ESI desktop IP phones’ remote capabilities are perfect for satellite offices. Prefer a cordless IP set? Choose an ESI Cordless IP Handset II (local IP or remote IP version). Often on the road? Use the optional, PC-based VIP 7 Softphone.4
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