Remote feature code

Remote feature code gets no response Possible problem A Norstar user has called into  another Norstar system and is trying to activate a remote feature but gets no response after dialing the feature code. Solution 1. Make sure that  the  remote caller is dialing the feature code correctly. Use the asterisk  (*) character, followed  by the feature code, to activate a remote feature. Do not use  ≤ for accessing features  on a remote Norstar system. 2. Make sure that the remote user  is dialing tones, not pulses, once the call is answered.