* + Enter Account Code + * Enter an Account Code.Account Codes- ** Pick up a call ringing or waiting at another extension. Directed Call Pickup Voice Re- sponse System (VRS) - *#Pick up a call ringing an exten- sion in your pickup group (ex- cept Ring Group calls). Group Call Pickup24 *0Answer a Message Waiting re- quest. Message Waiting38 733Set the Automatic Transfer for each trunk line. Transfer- 734Cancel the Automatic Transfer for each trunk line. Transfer- 735Set the Destination for Automat- ic Trunk Transfer. Transfer- *1 + Paging Group Number Make a Combined Page.Paging- + 0Cancel Call Forwarding.Call Forwarding- No setting (After + 001~084 + busy) Disconnect a call in progress on a trunk. Forced Trunk Disconnect- *5Log out of or in to an ACD group. Automatic Call Distribution (ACD) *10(V1.5 Added) *6 + Orbit (01~64)Pick up a call parked in a system Park orbit (01 ~ 64). Park *04 + orbit *8Call your mailbox.Voice Mail- #* #* Enter system programming mode. System Programming Pass- word Protection - Hookflash + ## + En- ter Account Code + Hookflash Enter an Account Code at a Sin- gle Line Terminal. Account Codes- #0Use Universal Answer Code to pick up a call ringing over the paging system. Central Office Calls, Answering- Hookflash + #1 + ex- tension + hookflash twice Activate Conference from a Sin- gle Line Terminal. Conference- #2 + binDial a Common Speed Dialing number. Speed Dialing27
1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first). #3Flash a trunk from an Single Line Terminal. Flash- #4 + binDial a group Speed Dialing num- ber. Speed Dialing28 #5Use Last Number Redial.Last Number Redial- #6 + orbit (01~64)Park a call in a system Park orbit (1~8, 01~32 or 01~64). Park *04 + orbit (1~64) #7Use Personal Speed dialing.Speed Dialing- #8Set up an Unsupervised Confer- ence. Tandem Trunking (Unsuper- vised Conference) - #9 + 001~084Place a call over a specific trunk.Central Office Calls, Placing *01 + trunk (001~084) 0 (Off-Hook)Leave a Message Waiting at a co-worker’s busy or unanswered extension. Message Waiting35 1 (Off-Hook)Change the signaling mode of your outgoing Intercom call. Handsfree Answerback/Forced Intercom Ringing - 4 (On-Hook)Listen to the General Message.Voice Response System (VRS) - 6 (On-Hook)Check an extension number.Voice Response System (VRS) - 8 (On-Hook)Listen for the time.Voice Response System (VRS) - 9Place a call using ARS or Trunk Group Routing. Automatic Route Selection Trunk Group Routing *02 600 + code + 0Use Dial Block.Toll Restriction, Dial Block- 601 + code + 0Aa a supervisor use Dial Block.Toll Restriction, Dial Block- 602 + Group number (01~32) Set Automatic Transfer Setup for each extension group. Transfer- 603 + Group number (01~32) Cancel Automatic Transfer Set- up. Transfer- 604 + Group number (01~32) + mode + ex- tension Set the destination for Automatic Transfer Setup for each exten- sion group. Transfer- 605 + Group number (01~32) Set Delayed Transfer for each extension group. Transfer- 606 + Group number (01~32) Cancel Delayed Transfer.Transfer- 607 + Group number (01~32) Set up DND for each extension group. Transfer- 608 + Group number (01~32) Cancel DND for each extension group. Transfer- 611Use a SLT to listen the General Message. Voice Response System (VRS) - 612 + 3 to erase, 5 to listen or 7 to record Record, listen to or erase the General Message. Voice Response System (VRS) - 616 + 3 to erase, 5 to listen or 7 to record Record, listen to or erase a VRS Message. Voice Response System (VRS) - 618Use Night Mode Switch for other group. Night Answer
1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first). *9Use Common Cancel Service Code. TBD- 621Print the SMDR Extension Accu- mulated printout. Station Message Detail Re- cording (SMDR) - 622Print the SMDR Group Accumu- lated printout. Station Message Detail Re- cording (SMDR) - 623Print the SMDR Account Code Accumulated printout. Station Message Detail Re- cording (SMDR) - 782Transfer a call to the VRS This can also be used for routing ANI/ DNIS to the VRS. Transfer- 627Enable DND at a room tele- phone. Hotel/Motel (Do Not Disturb) - 628Cancel DND at a room tele- phone. Hotel/Motel (Do Not Disturb) - 629Enable DND for another room telephone. Hotel/Motel (Do Not Disturb) - 630Cancel DND at another room tel- ephone. Hotel/Motel (Wake Up Call) - 631Set up a Wake Up call for your own room telephone. Hotel/Motel (Wake Up Call) - 632Cancel a Wake Up Call for your room telephone. Hotel/Motel (Wake Up Call) - 633Set a Wake Up Call for another guest room telephone. Hotel/Motel (Wake Up Call) - 634Cancel a Wake Up Call for an- other guest room telephone. Hotel/Motel (Wake Up Call) - 635Enable Room to Room Call Re- striction for a guest room tele- phone. Hotel/Motel (Room to Room Call Restric- tion) - 636Disable Room to Room Call Re- striction for a guest room tele- phone. Hotel/Motel (Room to Room Call Restric- tion) - 637Change a room telephone Toll Restriction (When Checked In) level. Hotel/Motel (Toll Restriction When Checked In) - 638Set a room as checked in.Hotel/Motel (Room Status) - 639Set a room as checked out.Hotel/Motel (Room Status) - 640Change room status for own ex- tension Hotel/Motel (Room Status) - 641Set a room status from another telephone. Hotel/Motel (Room Status) - 642Request a Room Status Print- out. Hotel/Motel (Room Status Printouts) - 645 + trunk # + 1 (block) 645 + trunk # + 0 (enable) Block/busy out outbound usage on a trunk with Trunk Port Disa- ble. Central Office Calls, Placing- 650 + 0 (install) or 1 (remove) Log in (0) or log out (1) for your Department Calling Group. Department Calling
Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first). 654Enable Conversation Record at a SLT. Voice Mail- 655Log out of or in to an ACD Group from a single line tele- phone. Automatic Call Distribution (ACD) -(V1.5 Added) 656Activate Work Time from a SLT.Automatic Call Distribution (ACD) *17(V1.5 Added) 657Cancel Work Time from a SLT.Automatic Call Distribution (ACD) *17(V1.5 Added) 658Activate Rest Mode from a SLT.Automatic Call Distribution (ACD) *13(V1.5 Added) 659Cancel Rest Mode from a SLT.Automatic Call Distribution (ACD) *13(V1.5 Added) Hookflash + 160ACD Record for a SLT.Automatic Call Distribution (ACD) -(V1.5 Added) 667Log an agent into their ACD Group. Automatic Call Distribution (ACD) -(V1.5 Added) 668Log an agent out of their ACD Group. Automatic Call Distribution (ACD) -(V1.5 Added) 669Are a supervisor assigning an agent into another ACD Group or changing an agent’s status. Automatic Call Distribution (ACD) -(V1.5 Added) 670 + ACD GroupChange your ACD Group as- signment. Automatic Call Distribution (ACD) -(V1.5 Added) 663 + 6-digit code + line + telephone num- ber Override Toll Restriction.Toll Restriction- 672 + Line number (001~084) Answer a call on a specific trunk.Central Office Calls, Answering Hold - 675Monitor a room telephone.Hotel/Motel (Room Monitor) - 677Change the COS of another ex- tension. Must be allowed in PRG 20-13-28. Class of Service- 678 + 0~9Change the language of a dis- play telephone. Alphanumeric Display / Mainte- nance - 679 + 1 (set) or 0 (cancel) Change the ability for a second call with DID/DISA/DIL. Central Office Calls, Answering- 689Transfer a Wireless DECT (SIP) call when out of range. Wireless DECT (SIP)- 700 + extension # + enter name + Hold Program extension names.Name Storing55 701 + zone (1~9 or 01~32) 701 + zone (0 or 00) Make an Internal Zone Page. Make an All Call Internal Page. Paging, Internal21 + zone 22 702 + Door Box (1~6)Place a call to a Door Box.Door Box- 703 + zone (1~3) 703 + zone (0) Make an External Zone page. Make an External All Call page. External Paging19 + zone 20 704 + trunk group (1~25) Place an outside call over a trunk group. Central Office Calls, Placing *02 + group 707Override Do Not Disturb or Call Forwarding. Call Forwarding Do Not Disturb37
1 Except where indicated, dial Service Code from Intercom dial tone (e.g., press idle Speaker key first). 708Step through a Department Group. Department Step Calling36 709Send a Call Waiting tone to a busy extension. Call Waiting33 710Break into another extension call. Barge-In- 711 + 1 (ICM) or 2 (TRK) + tone (1~8) Listen to the incoming ring choices. Selectable Ring Tones- 712Change the signal type for call- ing an extension. Intercom- 715Save a number (from SLT) or di- al a saved number Save Number Dialed30 718 + 1 718 + 2 718 + 3 718 + 4 718 + 5 718 + 6 718 + 7 718 + 8 Activate Day 1 Mode. Activate Night 1 Mode. Activate Midnight 1 Mode. Activate Rest 1 Mode. Activate Day 2 Mode. Activate Night 2 Mode. Activate Midnight 2 Mode. Activate Rest 2 Mode. Night Service09 + 1 09 + 2 09 + 3 09 + 4 09 + 5 09 + 6 09 + 7 09 + 8 720 + 1 (ICM) or 2 (TRK) + tone (1~8) Change your extension incoming ring tones. Selectable Ring Tones- 721Enable Handsfree Answerback for incoming Intercom calls. Handsfree Answerback/Forced Intercom Ringing - 722Call off-premise with a Door Box. Call Forwarding, Off-Premise Door Box 54 723Enable Forced Ringing for in- coming Intercom calls. Handsfree Answerback/Forced Intercom ringing - 724Enable/disable Dial Pad Confir- mation Tone. Dialing Pad Confirmation tone- No SettingTurn Background Music on and off. Background Music04 727 + 1 or 2 + time, or Check, set or cancel an alarm.Alarm- 727 + 1 or 2 + 9999 to cancel 728 + hour + minutesSet the system Time.Time and Date Clock/Calendar Display - 729Check or change ring volume.Volume Control- 730Use Remote maintenance.-- 732Place a call on Group Hold.Hold- 747 + 0 (Cancel) 1 (Trk calls) 2 (Paging, ICM, Call Forward and transfers) 3 (All calls) 4 (Call Forwards) Activate Do Not Disturb.Do Not Disturb- 749Place a call on Exclusive Hold at a SLT. Hold- 750Camp On to an extension when calling into the system through the VRS. Voice Response System (VRS) 35
751 + key + codeChange the function of a pro- grammable key using 751 serv- ice code. Programmable Function Keys- 752 + key + codeChange the function of a pro- grammable key using 752 serv- ice code. One-TouchSerial Operation- 753 + bin + number + Hold + Name + Hold to store Store Common Abbreviated Di- aling numbers. Abbreviated Dialing- 754 + bin + number + Hold + Name + Hold to store Store Group Abbreviated Dialing numbers. Abbreviated Dialing- 755 + One Touch key + code Program a One-Touch Key or Personal Speed Dial. One-Touch Dialing- 756Answer a call ringing a tele- phone in your pickup group (ex- cept Ring Group calls). Group Call Pickup- 757Park a call or pick up a parked call at an extension. Park- 759Retrieve a call from Exclusive Hold at a SLT. Hold- 760Use DID ACD Access Code.Automatic Call Distribution (ACD) -(V1.5 Added) 762Pick up a call from Group Hold.Hold- 763Join a Meet Me Conference or Meet Me Page on an Internal Paging Zone (if your extension is in the group called). Meet Me Conference Meet Me Paging 23 or 32 764 + zone paged (0~32) Join a Meet Me Conference or Meet Me Page if your extension is not in the group paged. Meet Me Paging23 or 32 765 + zone (0~3)Join a Meet Me Conference or Meet Me Page on an External Paging Zone. Meet Me Conference Meet Me Paging 23 or 32 768 + pickup group (1~8 or 1~9 or 01~64) Answer a call ringing a tele- phone in another pickup group (except Ring Group calls). Group Call Pickup26 + group 769Answer a call ringing a tele- phone in another pickup group if you do not know the group num- ber (except Ring Group Calls). Group Call Pickup25 770Cancel a Callback request.Callback- 771 + extCancel Messages Waiting you left at a specific extension. Message Waiting- 773Cancel all Messages Waiting you have left at other exten- sions. Message Waiting- 775 + pswd (0000) + place outside call Temporarily override anexten- sion Toll Restriction. Toll Restriction Override- 776Clear number saved by Last Number Redial. Last Number Redial- No Setting + 00 (no tone), 01(general) or 02 (holiday) Change the Music on Hold Tone. Music on Hold
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