Code Restriction Override/Toll Restriction

Code Restriction Override/Toll Restriction
Description
Override
Code Restriction Override/Toll Restriction Override lets a user temporarily bypass the Code Restriction for an extension. This helps a user that must place an important call that Code Restriction normally prevents. For example, you could set up Code Restriction to block 100 calls and then provide a Code Restriction Override code to your attendant and executives. When the attendant or executive needs to place a 100 call, they just:
• Press Speaker key, dial a service code, and enter their override code.
• Press Speaker key and dial a trunk access code (e.g., 9 or # 9 002).
• Place the 100 call without restriction.
You can assign a different Code Restriction Override code to each extension. Or, extensions can share the same override code.
Code Restriction Override overrides all Code Restriction programming. Walking Code Restriction allows you to assign a Code Restriction level for each user. When a call is placed using Walking Code Restriction, the restriction for the call is based on the Code Restriction level defined in PRG 21-05-xx and PRG 21-06-xx.
Conditions
• Off-Premise notification and external extensions require access to outside lines.
• In the Class heading in the SMDR report, POTA indicates that the call was placed using Temporary Code Restriction Override.
• Code Restriction Override and Walking Code Restriction temporarily overrides an extension Code Restriction.
• Users will hear, “Your call cannot go through. Please call the operator” when they dial a number that Code Restriction prevents.