Remote system access
The remote access feature allows callers elsewhere on the private or the public network to access a Norstar system by dialing directly into the system without going through an attendant. Once in the system, the remote user can use some of the system resources. The remote access must be enabled in programming before callers can use it.
Norstar systems support remote system access on the following trunk types, which may require the remote caller to enter a COS password for direct inward system access (DISA):
• auto-answer loop start trunks
• auto-answer E&M trunks
• DID trunks, by means of the DISA DN
• PRI trunks, by means of the DISA DN
The system resources, such as dialing capabilities, line pool access and feature access, that a remote user may access depends on the Class of Service (COS) assigned to the user. See Class of Service on page 103, COS pswds on page 412 and the Modular ICS 7.0 System Coordinator Guide for more details.