SL1100 NEC

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SL1100 IP 24 Button Quick Start Kit. (0 x 8 x 4)

includes:

(1) 1100010 SL1100 Main KSU (0 x 8 x 4)

(1) 1100111 16-Channel VoIP Daughter Board

(1) 1100112 2-Port InMail CompactFlash

(6) 1100161 IP 24-Button Telephone (Black)

(1) 1100067 Designation Sheets for 24-Button Telephones

SL1100 24 Button Quick Start Kit (4 x 8 x 4)

includes:

(1) 1100010 SL1100 Main KSU (0 x 8 x 4)

(1) 1100022 4-Port CO Trunk Daughter Board

(1) 1100112 2-Port InMail CompactFlash

(6) 1100063 Digital 24-Button Telephone (Black)

(1) 808920 Installation Cable

(1) 1100067 Designation Sheets for 24-Button Telephones

SL1100 12 Button Quick-Start Kit (4 x 8 x 4)

includes:

(1) 1100010 SL1100 Main KSU (0 x 8 x 4)

(1) 1100022 4-Port CO Trunk Daughter Board

(1) 1100112 2-Port InMail CompactFlash

(6) 1100061 Digital 12-Button Telephone (Black)

(1) 808920 Installation Cable

(1) 1100066 Designation Sheets for 12-Button Telephones

SL1100 Basic Digital System Kit (4 x 8 x 4)

includes:

(1) 1100010 SL1100 KSU (0x8x4)

(1) 1100022 4-Port CO Trunk Daughter Board

(3) 1100061 Digital 12-Button Telephone (Black) SL1100 KSU Equipment       SL1100 Main KSU (0 x 8 x 4)   Includes the following hardware components: CPU Board (CPU-B1), 8 Digital x 4 Analog Station Board (084M-B1), Voice Mail Daughter Board (PZ-VM21) (Voice mail function requires InMail CompactFlash),  Memory Daughter Board (PZ-ME50), Power Supply & AC Cable (8.5-Ft), Analog station ring supply & MW lamp driver. Provides: (3) expansion slots for (1) or (2) Station cards plus (1) PRI Card.  Also Provides:  Built-in 2-Channel Auto Attendant, (4) Mobile Extension ports,  (16) Telephony resources  (DTMF/DT/Busy/FSK CID), (128) Tone sender resources  (System tones/DTMF), (32) Conference channel resources.   Connectors:  (4) 8-conductor jacks for trunk/station connections,  8-conductor jack for (2) General Purpose Relays, (3) Audio jacks for MOH/ BGM/External Paging, (1) Ethernet jack, 2-pin connector for external battery backup.   Power specification for UPS:  128VA (at 120VAC).       SL1100 Expansion KSU Interface Card    (1) required if 1100011 Expansion KSU / KSU’s are used.   Equipped with connectors for Cat5 expansion cables.  Installs in Main KSU.       SL1100 Expansion KSU (0 x 8 x 4)   Includes the following hardware components: Expansion Card (EXIFE-C1), 8 Digital x 4 Analog Station Board (084M-B1), Power Supply & AC Cable,  Analog station ringing supply & MW lamp driver, Cat 5 cable & ferrite core for connection to Main KSU. Provides (32) Telephony resources (DTMF/DT/Busy/FSK CID), Card/Daughter Board slots: “(3) expansion slots for (1) or (2) Station cards plus (1) PRI Card.”   (1) Slot for expansion card.  Maximum of (2) per system. Connectors:  (4) 8-conductor jacks for trunk/station connections,  8-conductor jack for (2) General Purpose Relays, (3) Audio jacks for MOH/BGM/External Paging,  2-pin connector for external battery backup.  Power specification for UPS:  128VA (at 120VAC).       0 External Battery Box – without Batteries   Provides power during commercial A.C. power failure.  If used (1) required for Main KSU and  (1) for each Expansion KSU.  Wall or floor mountable.   One SL1100 KSU can be installed on top of the battery box.  Specification for required batteries: (2) 12V 7.0 AH Lead Acid (151 x 65 x 97.5 mm / 2.7 kg) Recommended model:  GS Yuasa NP7-12.  Estimated backup time :  Approximately (1) hour. SL1100 Misc Station Equipment       0 NEC Installation Cable   Open Ended 25 pair with (6) 8-pin Plugs. One recommended per 24 system ports.         Doorchime Box (Doorphone)   Connects to the last two analog station ports on the 084M board of Main or Expansion KSU. Maximum (2) per Main/Expansion KSU.  Maximum (6) per system. SL1100 SIP / VoIP Gateway       16-Channel VoIP Daughter Board   Provides (16) VoIP channels.   Required for Networking, IP Telephones and SIP Trunks.   Includes (4) SIP Trunk Ports.  Equipped with 8-conductor jack and ferrite core. Expandable to (32) VoIP channels with the 16-Channel VoIP Resource License (1100082). Installs in dedicated slot on CPU-B1 board of main KSU.       Additional 16-Channel VoIP Resource License   Provides an additional (16) VoIP Channels.  Maximum (32) channels per system. Note:  VoIP Daughter Board is equipped with (16) channels.       Note: Auto Config Recommendations for the Additional VoIP Resource     License are based on the number of configured VoIP resources / devices.     The actual application and use of IP Devices and or SIP Trunks      may or may not require the additional VoIP Resource License.         Important Note:   The VoIP Daughterboard and the additional VoIP Resource License provide a  maximum of (32) simultaneous talk paths that are shared and used for SIP Trunks,  Networking Multiple SL1100 Systems, 3rd Party SIP Stations, Desktop Suite   Softphone Applications, SL1100 IP Stations and ML440 IP DECT Handsets.  Please refer to the SL1100 technical documentation for details. SL1100 InMail       InMail CompactFlash – Small   Provides:  (2) voice mail ports and approximately (15) hours of storage.     InMail CompactFlash – Large    Provides:  (4) voice mail ports and approximately (40) hours of storage.   InMail provides automated attendant and voice mail functions.  Expandable to a maximum of (16) InMail ports with optional 2-port licenses.   Provides (84) Subscriber Mailboxes, (16) Routing Mailboxes, and (16) Group Mailboxes.  Installs in the Voice Mail Daughter Board, which is part of the Main KSU.  AMIS Networking  is not available.  Both InMail CompactFlash units also provide storage for VMS (Voice Response System) system messages (up to 100), which can be used as General Messages or a Preamble for the receptionist.   Maximum duration per message is 2 minutes.       Additional 2-Port InMail License   Provides an additional 2 ports of InMail.  System maximum of 16 voicemail ports. System must be equipped with either version of InMail CompactFlash.        Note: Auto Config Recommendations for additional InMail Ports     are based on the number of configured system ports / devices.     The actual application and use of the InMail auto attendant and      voicemail features may require less or additional voicemail ports.       Advanced InMail Feature License   Features:  E-Mail Notification, Cascading message notification,  Find-Me/Follow-Me, Password Option, Hotel/Motel (related to InMail features) System must be equipped with either version of InMail CompactFlash. SL1100 Trunk Interface Cards & SIP Trunk License       0 4-Port CO Trunk Daughter Board   Provides interface for (4) standard loop-start CO trunks.  Includes power failure transfer circuit for one line. Equipped with (2) 8-conductor interface   jacks: (1) for connection of (4) trunks and (1) for power failure connection for first     trunk circuit.  Can only be installed on 084M, 080E, or 008E Cards.  Maximum (1) daughter   board per 084M, 080E, & 008E card.  Maximum of (3) can be added to each KSU   (Main & Exp).  Maximum (9) can be added per system.         CO Expansion Mounting Card   Provides interface for a 4-Port CO Trunk Daughter Board.  Only required for configurations with fewer station cards than CO Trunk Daughter Boards. Installs in expansion slots 1 or 2 in Main KSU or Expansion KSU.         T1/PRI Interface Card   Provides interface for (1) T1/PRI circuit. Equipped with (1) 8-conductor RJ-45 interface jack.  With R1.5, installs in expansion slot 1, 2, or 3 in Main KSU or Expansion KSU.  With R1, installs in expansion slot 1 or 2. Maximum (1) per Main or Expansion KSU.  Maximum (2) per system.       SIP CO Trunks   Enter the number of required SIP Trunks.  Additional 2-Port SIP CO License required for each (2) SIP trunks after the first (4), which are included on the VOIP Daughter Board (1100111). Maximum of (32) SIP Trunks.  Requires system software 2.0 or higher. SL1100 Station Interface Cards & Associated Licenses       8-Port Digital Station Card   Provides interface for (8) digital stations. Equipped with (2) 8-conductor interface jacks.  Installs in expansion slot 1 or 2 in Main KSU or Expansion KSU.  Allows addition of (1) 4Pt CO Trunk Daughter Board (4COIDB). Maximum (2) per Main KSU and (2) per Expansion KSU.        8-Port Analog Station Card   Provides interface for (8) analog stations. Equipped with (2) 8-conductor interface jacks.   Installs in expansion slot 1 or 2 in Main KSU or Expansion KSU.  Allows addition of (1) 4 Port CO Trunk Daughter Board (4COIDB).   Maximum (2) per Main KSU and (2) per Expansion KSU.       1-Port 3rd-Party SIP Station License   Required for each 3rd-Party SIP telephone.  Not required for SL1100 telephones or ML440 handsets.  Requires VOIP Daughter Board (1100111) and appropriate quantity of VoIP Channels for the system configuration. Maximum (64) SIP Stations allowed per system.       Encryption License   Provides encryption for all NEC multi-line IP Terminals.  Compatible w/NEC SL1100 IP terminals only-not 3rd party SIP.  One per system (system-wide license)       Additional 1-Port Mobile Extension License   Allows a predetermined external telephone (typically a cell phone) to link to the SL1100 and operate as an internal single-line telephone.  This license is required for each Mobile Extension after the first (4), which are included on the CPU.  Each Mobile Extentsion takes up an analog SLT port in the system, although it does not require an analog station card. Mobile Extension is recommended only with a T1/PRI application in most scenarios.     Other SL1100 Licenses       ACD License   Provides Automatic Call Distribution Features.  Capacity per system: (2) ACD groups with(16) ACD agents each.  Supervisor function is not provided.  Requires InMail CompactFlash (1100112 or 1100113) and InMail Advanced Feature License (1100084), for ACD delay announcements.       SLNet License   Provides VoIP networking capability for up to (5) sites. Features include:  Centralized Network Attendant, Centralized or local voice mail system,  Intercom between all sites, Share trunks between all sites, BLF and Centralized Park Orbits across network.  Maximum network ports is 168.  Maximum network channels is 32. One SLNet License is required for each site in the network.  Each system in the  network must be equipped with VoIP Daughter Board (1100111). For (32) VoIP channels, the 16-Channel VoIP License (1100082) is also required.        Hotel/Motel License    Provides Hotel/Motel features, such as:  Wake Up Call, Single Digit Dialing Menu, Message Waiting, Room-to-Room Calling Restriction, Toll Restriction (When checked in), Room Status (set and monitor), Room Status Reports.  If system is equipped with InMail Advanced InMail Feature License (1100084) may also be required.  Maximum (1) Hotel/Motel License per system.       1-Client Desktop Suite License   When used as a 'stand-alone' Softphone – Requires IP Resource.       1-Client Desktop Suite License   When used inconjunction with a SL1100 Digital or VoIP station.     Provides one user with “Desktop” and “Softphone” features.  Desktop allows user to:  Control their telephone from their PC, Review/manage log of incoming/outgoing calls, Initiate calls from MS Outlook Contacts folder, View screen-pops. Softphone allows use of PC or laptop as a key telephone. Depending on setup functions, may utilize a system port.                                                       SL1100 Telephones         Digital 12-Button Telephone (Black)     Digital 12-Button Telephone (White)   Equipped with:  (12) User Programmable Function Keys,       Digital 24-Button Telephone (Black)     Digital 24-Button Telephone (White)   Equipped with:  (24) User Programmable Function Keys,   Digital Stations Provide:  Full-duplex Hands-free, Backlit 3-line/24-character display, Backlit Dialpad, User Programmable Function Keys with Red/Green LED’s, (4) Soft Keys, (9) Fixed Feature Keys, Navigator Key, 2-Step Leg Angle Adjustment, Headset Jack, 9-Ft handset cord, 6-Ft line cord & wall-mounting hardware.       Digital 60-Button DSS Console (Black)     Digital 60-Button DSS Console (White)   Provides one-button access to extensions, trunks, and system features.   DSS Consoles equipped with 2-Step leg angle adjustment and wall-mounting hardware.  Uses a digital station port.  Maximum of (4) DSS Consoles per extension. Maximum of (12) DSS Consoles per system.       IP 24-Button Telephone (Black)     IP 24-Button Telephone (White)   Equipped with:  (24) User Programmable Function Keys,   IP Stations Provide:  Full-duplex Hands-free, Backlit 3-line/24-character display, Backlit Dialpad, User Programmable Function Keys with Red/Green LED’s, (4) Soft Keys, (9) Fixed Feature Keys, Navigator Key, 2-Step Leg Angle Adjustment, Headset Jack, 9-Ft handset cord, 6-Ft line cord & wall-mounting hardware. Does NOT require a SIP Station License.  Equipped with (2) RJ45 jacks for LAN and PC connections.  Requires power by optional AC Adapter (780135) or PoE 802.3af. IP telephones are NOT equipped with a line cord – requires dealer-provided Cat5 cord.  Wall-mounting requires the optional kit (1100162).       Wall-Mount Unit for 24-Button IP Telephones   Not required for digital telephones.     AC Adapter for 24-Button IP Telephone   Input:  60Hz  120V, Output: 27VDC  1.0A.  Not required if IP telephone is connected to PoE Dataswitch.       Wireless Headset Adapter (WHA)   Provides seamless interface for Plantronics wireless Headsets that currently support the Plantronics HL10 Handset Lifter.  When using a WHA, the HL10 Handset Lifter is not required.  Compatible with all SL1100 telephones.  Installs in adapter slot on the bottom of the SL1100 telephone.       NEC 1-Port Call Logging Unit    Provides ability to record, store and manage conversations of (1) SL1100 digital terminal. Equipped with (1) USB connector, (1) station input jack and (1) station output jack. Includes: 6ft. USB Cable, 4ft Terminal Line Cord, Software CD.  Connects to PC via USB. Connects to digital terminal via station jack.  One required per digital terminal. Recorded file is saved to local PC and/or network server. Requires (1) Gigabit of storage for (35) hours at the highest quality level or (168) hours at the standard quality level.  Dimensions : 3 ¼” W x 2 ¾” D x 1” H                                                     SL1100 Designation (DESI) Sheets        Designation Sheets for 12-Button Telephone (25 PKG)     Designation Sheets for 24-Button Telephones (25 PKG)     Designation Sheets for 60-Button DSS Console (25 PKG)   (To print DESI labels, use DESI Software available on the SL1100 Website)                                                     SL1100 Integrated Cordless Digital Telephones       Digital Cordless DECT Telephone (Model DTL-8R-1)   Used as a 'stand-alone' device - Requires Digital Port.       Digital Cordless DECT Telephone (Model DTL-8R-1)   Used inconjunction with a digital station - Does Not Requires Digital Port.      Integrated to SL1100 system.  1.9GHz DECT 6.0 technology. Includes:  Base Unit with AC Adapter (10VDC 500mA) and wall-mount plate/desk stand, Cordless Handset with Belt Clip, Charging Cradle with AC Adapter (9VDC 350mA) and wall-mount hardware, Nickel Metal Hydride battery (2.4VDC-910 mAh) - 16-Hr talk time 7-day standby, User Guide.  Charging cradle equipped with slot to charge spare battery. Handset contains:  Display & Dialpad, (7) Fixed feature keys, (8) Programmable Function Keys, Speakerphone (hands-free) feature.  Connects to digital station port.       BT-1009 Spare/Replacement Battery   Nickel Metal Hydride / 2.4VDC 910mAh (Recommended)       Cordless DECT Repeater (Model DTL-RPT-2)   Extends the range of the 730095 Cordless DECT Telephone. Supplied with AC Adapter.  (5VDC/500mA) with 6Ft. cord.  Repeater must be placed within range of the DECT base or another repeater.  Max (6) repeaters per base unit, - (3) in opposite directions.  Does not require Repeater Programming Kit.     SL1100 Integrated Cordless IP Telephones       SL1100 / ML440 Starter Kit    Consists of:  (1) 730651 AP20 Access Point, (3) 730650 ML440 Handsets, and (1) 1100111 SL1100 VoIP Daughter Board.       SMB Wireless ML440 Package   Consists of (1) 730651 AP20 Access Point and (3) 730650  ML440 Handsets.        AP20 IP DECT Access Point   Omni-directional 1.9GHz access point for ML440 DECT Handsets. Connects directly to LAN via a Level 2 PoE switch port.   Includes desk/shelf base & wall-mounting hardware.  Can be ceiling-mounted with optional hardware (730658).  Simultaneous conversations allowed per AP20: (10) if only (1) AP20 is installed or (8) per access point if multiple AP20’s are installed. Maximum of (20) AP20 Access Points allowed per system.  Maximum of (30) ML440 hand- sets can be registered to a AP20.  System must be equipped with VoIP Daughter Board.       ML440 IP DECT Handset   Consists of:  ML440 Handset, CE-MB206-5C-02 Li-ion Battery Pack - 3.7V  1100mAh, Belt Clip, Charger Unit with slot to charge spare battery.  Includes wall-mounting hardware, Charger Unit with slot to charge spare battery.  Includes wall-mounting hardware, AC Adapter for Charger Unit, Designation strips for extension # & programmable keys. Features:  Dialpad, Speakerphone, Illuminated Color LCD Display, Navigator Key, Volume & Mute keys,  (4) Fixed feature keys, (3) Soft Keys, (4) Programmable Function Keys, Headset Jack (2.5mm).  Requires AP20 IP DECT Access Point (730651).  Does not require an SL1100 SIP Terminal License.  System must be equipped with VoIP Daughter Board.  Maximum (64) ML440 handsets allowed per  system, but usage is limited by available VoIP resources.       Ceiling-Mount Bracket for AP20 Access Point         Spare/Replacement Battery Pack   Lithium-ion 3.7V 1100mAh       Leather Case for ML440 Handset                                                       SL1100 Communication Analyst Licenses       Communication Analyst 20-Station License   Provides call accounting features for 20 Stations.        Communication Analyst Full System License   Provides call accounting features for all stations in a system.       Communication Analyst 5-Client Network License   Provides concurrent user access for (5) additional PCs on the customer’s LAN. Must be used in conjunction with the CA 20-Station License  (1101109) or the CA Full System License (1101110).       Communication Analyst 5-Client Web Reporting License   Allows Internet browser access for (5) designated users. Must be used in conjunction with the CA 20-Station License  (1101109) or the CA Full System License (1101110).       Communication Analyst Remote Site License   (1) Required for each monitored remote site.  This license is installed on the main site CPU. Must be used in conjunction with the CA 20-Station License  (1101109) or the CA Full System License (1101110).       Communication Analyst Remote Site Software   Optional for Remote Sites.  Software to be installed on a PC at the remote site. This PC will connect via network to the Communications Analyst server at the main location. This software provides two functions:  Buffers local SMDR data during network downtime and connects to a telephone system  that only provides a serial SMDR connection.  This software is not required unless either or both of the above functions are required.       Communication Analyst Traffic Analysis License   Enables understanding of trunk utilization. Must be used in conjunction with the CA 20-Station License  (1101109) or the CA Full System License (1101110).       Communication Analyst PMS Integration License   Provides interface to property management systems for guest billing services. Must be used in conjunction with the CA 20-Station License  (1101109) or the CA Full System License (1101110).   Note: Communications Analyst requires SL1100 Release 2 system software or higher. Refer to “SL1100 Licensing” notes on the General Information page.

Built-In Automated Attendant

Description
The Built-In Automated Attendant gives the system call answering and routing capabilities when IntraMail is not installed. The Built-In Automated Attendant can use any of the first eight Call Routing Mailboxes (801-808) for call handling, and each of these eight Routing Mailboxes can have a 30 second Instruction Menu message (Attendant Greeting). The Routing Mailboxes must be Call Routing Mailboxes, and all other Routing Mailbox types are ignored. Additionally, the Built-In Automated Attendant provides two voice mail ports, allowing it to process two calls simultaneously.
The Built-In Automated Attendant does not provide voice mail.
Just like the full-featured Automated Attendant, the Built-In Automated Attendant answers outside calls on each line, according to the time of the day and day of the week that the call is ringing. After answering, the Built-In Automated Attendant plays an Instruction Menu message (greeting) to the caller and provides them with dialing options.
There are 3 major components:
• Line Schedules
• The Line Schedules, when enabled, set how the system answers outside calls according to the time of day and day of week the call is ringing. If the active Line Schedule routes a call to an IntraMail Call Routing Mailbox, the Built-In Automated Attendant picks up.
• By default, Line Schedules do not route calls to the Built-In Automated Attendant.
• Call Routing Mailbox
• A Call Routing Mailbox is a mailbox associated with an individual Line Schedule entry. It specifes which dialing options (Dial Action Table) are available to callers. It also provides the Instruction Menu to callers which typically greets the callers and describes the dialing options.
• By default, Line Schedules do not route calls to the Built-In Automated Attendant.
• Dial Action Table
• Once the Built-In Automated Attendant answers, the Dial Action Table provides the dialing options to callers. Each digit a caller can dial is assigned a specifc action (function) in the Dial Action Table. The dial action used depends on the setting in the active Call Routing Mailbox, which in turn depends on the Line Schedule setup. The valid Dial Action Table actions for the Built-In Automated Attendant are:
• UTRF (Unscreened Transfer)
• GOTO (Go to a Mailbox)
• Hang Up

Night mode

To activate Night Service by dialing codes:
1.At a Multiline Terminal, press Speaker key.
- OR-
At the Single Line Terminal, lift the handset.
2.Dial 718. To change a different group’s mode, dial 718 + the group number (01~04). 3.Dial the Night Service Code: 1 = Day 1 Mode 2 = Night 1 Mode 3 = Midnight 1 Mode 4 = Rest 1 Mode 5 = Day 2 Mode 6 = Night 2 Mode 7 = Midnight 2 Mode 8 = Rest 2 Mode 4.Press Speaker key or hang up.

F11

most Call Forwarding (F11) 8
Use this feature to forward all intercom, transferred, and outside calls from your extension to an outside telephone number. (This outside number must be programmed to a Personal Speed Dial code for your extension.) You activate this feature from your extension or from extension 10 or 11. However, before you can forward calls to outside telephone numbers, the Remote Call Forwarding (#322) feature must be enabled for your extension.
When Remote Call Forwarding is active, all calls that ring at the extension are forwarded to the telephone number programmed to the specified Personal Speed Dial code. As soon as the call rings at the extension, the PARTNER system places a call to the specified telephone number and conferences the two calls together.
Remote Call Forwarding has the following requirements:
■ The Remote Call Forwarding (#322) feature must be enabled for your extension.
■ For analog lines and T1 lines without DID, the extension must be the Line Coverage Extension (#208) for that.
Programming 8
To program a Remote Call Forwarding button:
1.Program a Personal Speed Dial that contains the telephone number to which you want to forward calls. See “Personal Speed Dial” on page 8-64.
1. Press f00.
2.Press a programmable button, preferably a button with lights. 3.Do one of the following: ■ Press f11. ■ Press f11 and the number of the originating extension.
■ Press f11, the number of the originating extension, and the two-digit Personal Speed Dial code (80-99) that contains the destination outside telephone number at which you want the calls to ring.
4.Program another button for this extension, or exit programming mode.

sing Remote Call Forwarding on a System Telephone 8
To forward calls manually:
1. Press f11.
2. Dial your extension number.
3.Dial the two-digit Personal Speed Dial code (80-99) that contains the destination outside telephone number at which you want the calls to ring.
To remove Remote Call Forwarding manually:
1. Press f11.
2.Dial your extension number twice.
To forward calls using the programmed button:
1. Press the programmed button.
If an originating extension and a Personal Speed Dial code (80-99) were programmed on the button, Remote Call Forwarding is activated (on a button with lights, the green light is on). Skip Steps 2 and 3.
2. If no originating extension was programmed, dial your extension number.
3.If no destination telephone number was programmed, dial the two-digit Personal Speed Dial code (80-99) that contains the destination outside number at which you want the calls to ring.
Remote Call Forwarding is activated (on a button with lights, the green light is on).
To remove Remote Call Forwarding by using the programmed button:
1. Press the programmed button.
If an originating extension and a destination extension were programmed on the button, Remote Call Forwarding is deactivated (on a button with lights, the green light is off). Skip Steps 2 and 3.
2. If no originating extension was programmed, dial your extension number.
3.If no destination extension was programmed, dial your extension number again. Remote Call Forwarding is deactivated (on a button with lights, the green light is off).
rogramming 8
To program Personal Speed Dial numbers:
1. Press f00.
2.Select a two-digit code by pressing f and dialing two digits between 80 and 99.
If a number is assigned already to the code, the number appears on the display. If no number is assigned to the code, the display reads Blank.
3.Enter the telephone number exactly as you would dial it. The number can be up to 28 characters consisting of the digits 0–9, *, #, and special dialing functions that you can access by pressing h (Pause),! (Stop), S (Recall), and & (Touch-Tone Enable).
4.Do one of the following:
■ To program another Personal Speed Dial number, start from Step 2.
■ To program over an existing number, enter the new number after selecting the two-digit code.
■ To remove a Personal Speed Dial number, enter the number’s two-digit code and press ! once.
Speed Dialing Features 8-65
5. Continue programming, or exit programming mode.

Master Clock Selection

, Master Clock Selection 1-8-33 ¦ +AN , PRT Channel Assignment 1-13-00 ¦ +AN , PRT Signal Format Selection 1-13-01 ¦ +AN , Clear Channel Selection 1-13-02 ¦ +AN , ISDN Trunk Directory Number Assignment 3-52 ¦ +AN ISDN DTMF Duration/Interdigit Selection 1-1-80 ¦ +BCT Trunk (Installed, DP/DTMF) Selection 3-92 ¦ +BCT Trunk Type Selection 3-91 ¦ +BCT Trunk Internal Transmit Pad Selection 3-29 ¦ +BCT Trunk Internal Receive Pad Selection 3-30 ¦ +BCT Trunk External Transmit Pad Selection 3-31 ¦ +BCT Trunk External Receive Pad Selection 3-32 ¦ +BTM Line Key Selection for Telephone Mode 4-12 ¦ +BTT CO/PBX Ring Assignment (Day Mode) 4-01 ¦ +BTT CO/PBX Ring Assignment (Night Mode) 4-02 ¦ +BTM Extension Line Key Ring Assignment (Day Mode) 4-37 ¦ +BTM Extension Line Key Ring Assignment (Night Mode) 4-38 ¦ +BA Access Code (1-, 2-, or 3-Digit) Assignment 1-1-46~48

Navigation Key

Navigation Key
Description
System provides following improved operation mode or features for Multiline Terminal user. Each mode is selectable by PRG 15-02-60 and can be entered by depressing Cursor key or Center key when the terminal is idle.
Navigation mode:
N End user can easily search call history, edit speed dial or change terminal LCD settings. Directory dialing (DSX):
Directory dialing searches outside caller from the name list rather than dialing the telephone number. Soft Key mode (DSX):
DSX base Soft Key menu is supported.
Conditions
•In PRG 15-02-60 the following 3 types of operations can be selected for each Multiline Terminal.
PRG 15-02-60 (Up) (Down) (Left) (Right)CenterNote 0: Standard modeLCD ContrastLCD ContrastOutgoing/ In- coming call History Directory Dial- ing (SV8100) None 1: Advanced mode 1None Directory Di- aling (DSX) Incoming call History Outgoing call History Navigation mode 2: Advanced mode 2None Directory Di- aling (DSX) Incoming call History Outgoing call History Soft Key mode (DSX)
During entering one of above features if PRG 15-02-60 is changed to other mode, it is necessary to make the terminal back to idle state before using new feature.
•Warning Tone and Confirming Tone can be heard by setup of PRG 15-02-48.
Navigation mode
Navigation mode provides an easy handling method of Call logs, such as search Missed call log and save to preferred speed dial bin with number and name if received.
Call History
•Missed Call: New incoming non answered call log
•Received Call: Answered call and checked missed call
•Dialed Number: Outgoing call log
Against each Call History logs, following 5 type of operations are available.
•Calling: Place Outgoing call
•Save Private Phonebook: Save to Private Speed dial bin (maximum of 20)
•Save Common Phonebook: Save to Common Speed dial bin (default 900)
•Save Group Phonebook: Save to Group Speed dial bin (default none)
•Delete: Delete from call

SL1100 system has several utilities

The SL1100 system has several utilities to assist in troubleshooting and diagnosing problems both during and after installation. Side Tone Auto Setup
Per each analog trunk (or all analog trunks) the most suitable Codec Filter setting for can be automatically adjusted using  and 02.
During the trunk measurement process, the following LCD indications are provided.
•During measurement: Measurement (x/5) x= number of measurements
•Measure complete: Complete
•Error condition: Error
•Trunk busy: Busy
After successful measurement, the option to copy the same settings to all analog trunks is shown. Side Tone Auto Setup available when the system is in an idle condition.
Remote maintenance using PCPro
PCPro can remotely access the SL1100 for maintenance and diagnostics. Within PCPro, the debug terminal can be accessed to monitor the systems activity and logging. PCPro also has built-in reports that can display alarm data. If need be, an option in PCPro allows the technician to reset or initialize the system remotely. If the technician determines the problem is isolated to a specific slot, PCPro can reset only the slot in question.
Quick System Check-up
You can check the System Information, VoIPDB Information and IP Address by doing a simple operation. Here are the information you can get from the operation.

AVAYA IP Office Hold Call Waiting

Hold Call Waiting
Hold Call Waiting is a compound feature combining hold and answer and provides a convenient way to hold an existing call and answer a waiting call through a single button press.
Hold Music (Music on Hold)
The IP Office system supports up to 4 sources of music on hold - one system source which may be external, internal (WAV) or tone, plus up to 3 additional internal sources. The internal sources are .WAV files saved either in volatile memory, or on the optional memory card in an IP500 and IP406 V2. The .WAV file must be 16bit PCM mono and sampled at 8Khz with a maximum duration of 30 seconds.
Alternate sources for music on hold are selectable for use by Incoming Call Routes or Hunt Groups. On IP500 systems, each source can be up to 90 seconds long (30 seconds on IP406 V2 and IP412).
External music on hold sources connect to the 3.5mm Audio socket on all IP Office control units.
Park
As an alternative to placing a call on hold, a call can be parked on the system to be picked by another user.
The call park facility is available through the user's telephone, one-X Portal for IP Office, Phone Manager or SoftConsole. Calls are Parked against a ‘park slot number’ which can be announced over a paging system so the person the call is for can go to any phone and collect the call by dialling the park slot number.
For convenience Phone Manager has 4 pre-defined park buttons. On digital phones with DSS/BLF keys it is possible to program Park keys that will indicate when there is a call in a particular park slot and allow calls to be parked or retrieved.
There is a system configurable timeout that determines how long a call may remain parked before it is re- presented to the extension that originally parked the call.
Automatic Callback
Feature
• When calling an extension that is busy, set the system to call you when the extension becomes free. This feature is also called "Ringback When Free".
• When calling an extension that just rings, set the system to call you when the extension is next used. This feature is also called "Ringback When Next Used".
Benefit
• Carry on with other work and let the system initiate a call for you when the extension becomes available.
Description
Depending on the type of phone a user has, call back when free is accessed by dialing a short code while listening to internal busy tone, selecting an option from an interactive menu or pressing a programmed DSS/ BLF key. Callback when free can also be activated from Phone Manager.
You can also set a callback when free or a callback when next used using a short code without attempting a call.
Note that a user can only have one automatic callback set at any one time.
This feature is supported across the IP Office Small Community Network .

Automated Attendant

Administrator Security
Code Control See Security Code. Voice Mail
Alternate Next Call
Routing Mailbox See Next Call Routing Mailbox. Voice Mail
Announcement Mailbox Mailbox that allows a recorded greeting to play to callers. Automated Attendant
Announcement Message The message that the System Administrator records for a specific Announce-
ment Mailbox. Automated
Attendant
Answer Table Determines how the Automated Attendant answers outside calls on each trunk, according to the time of the day and day of the week that the call is ringing.
Automated Attendant
Answering Schedule
Override Enables an alternate greeting and alternate dialing options for callers. Automated
Attendant
Auto Attendant Direct to Voice Mail
Auto Attendant Direct to Voice Mail sends Automated Attendant calls directly to Automated an extension user's mailbox. Their phone does not ring for calls from the Auto- mated Attendant.
See Greeting in this glossary.
Attendant
Auto Erase or Save When a mailbox user completely listens to a new message and then exits their
mailbox, InMail either automatically archives or deletes the message. Voice Mail
Auto Time Stamp After a user listens to a message, InMail can optionally announce the time and
date the message was left. Voice Mail
Automated Attendant The Automated Attendant can automatically answer the telephone system incoming calls, play an Instruction Menu message, and provide dialing options to callers.
Automated Attendant
Automated Attendant Transfer
While on a trunk call, an extension user can transfer the trunk call to the Auto- mated Attendant so the caller can use the Automated Attendant dialing
options. Voice Mail
Automatic Access to VM by Caller ID
InMail mailbox can be associated with a specific caller ID (CID) number. When the CID number is presented to the InMail it will automatically log the user into
their mailbox. Voice Mail
Automatic Call Routing
to a Mailbox See Go to a Mailbox in this glossary. Automated
Attendant
Automatic Message
Erase/Save See Auto Erase or Save in this glossary. Voice Mail
Automatic Routing for
Rotary Dial Callers If an Automated Attendant caller does not dial any digits, InMail automatically
routes them to a specified option (such as the operator or a mailbox). Automated
Attendant.
Call Forward to a Mailbox An extension user can forward calls to their mailbox. Voice Mail
Call Routing Mailbox The mailbox associated with an AnswerTable that specifies which dialing options (Dial ActionTable) and announcements are available to Automated Attendant callers.
Automated Attendant
Caller ID A telephone company service that provides a caller's number and optional name. The telephone system can pass this information to InMail to enable
Caller ID with Return Call. System
Caller ID with Return Call See Make Call and Time and Date Stamp. Voice Mail
Calling (Logging On to) a
Mailbox See Log On to Voice Mail. Voice Mail
Calling the Automated
Attendant Automated Attendant callers can use various InMail features and then return to Attendant
the Automated Attendant for additional dialing options. Automated
Cascade Message Notification
If an extension user receives a new message in their mailbox, Cascading Message Notification calls them, at up to five preset destinations, to let them
know a new voice mail message has arrived. Voice Mail
Day, Night, and Holiday
Greetings See Flexible Answering Schedules. Automated
Attendant Deleting a Message See Message Delete. Voice Mail
Deleting Mailbox Security
Code See Mailbox Security Code Delete. Maintenance
Dial Action Table Defines the dialing options for a Call Routing Mailbox chosen by the active AnswerTable, which in turn provides those dialing options to Automated Atten- dant callers.
Automated Attendant
Directory Dialing Directory Dialing allows an Automated Attendant caller to reach an extension
by dialing the first few letters in the extension user's name. Automated
Attendant
Distribution List A Distribution List shows extensions that receive a message you record and send to a single Distribution Mailbox. Any message left in the Distribution
Mailbox is automatically sent to all the mailboxes in the list. Voice Mail
Email Notification
Email Notification automatically sends an email notification when a Subscriber Mailbox receives a new message. The email can optionally include the recorded message as a .wav file attachment.To hear the message, the email recipient double-clicks the .wav attachment to have the message play in their .wav player (such as Windows Media Player).
Voice Mail
Erasing All Messages Lets the System Administrator delete mailbox messages system-wide. Maintenance Exiting a Mailbox An extension user can exit their mailbox by dialing a code or by hanging up. Voice Mail
Fax Detection The Automated Attendant can detect incoming fax calls and transfer them to a
fax machine. System
Find-Me Follow-Me Find-Me Follow-Me helps an Automated Attendant caller locate an extension
user who is not at their desk. Automated
Attendant ments and dialing options, depending on the time of day and day of week. Automated
Flexible Answering
Schedules The Automated Attendant can answer outside calls with different announce-
Attendant
Flexible Call Routing
The Automated Attendant can provide outside callers with a wide variety of dialing (routing) options. There are 3 components to Flexible Call Routing. See AnswerTable.
See Call Routing Mailbox. See Dial ActionTable.
Automated Attendant
Flexible Mailbox
Numbering Plan If the telephone system extension numbers are customized, the InMail mailbox
Forced Unscreened
numbers can be customized to match. System Transfer A Subscriber Mailbox can optionally convert Automated Attendant Screened
Transfers to Unscreened Transfers. Automated
Attendant
Forwarding Calls toa
Mailbox See Call Forward to a Mailbox. Voice Mail
Getting RecordedHelp If an extension user dials an incorrect code or forgets what to dial while in their
mailbox, they can request help from the InMail voice prompts. Voice Mail
Go to a Mailbox An Automated Attendant caller can dial a digit and route directly to a mailbox. Automated Attendant.

Greeting
A Subscriber Mailbox user can record a personalized greeting for their mailbox. With Multiple Greetings, the mailbox subscriber can record up to three separate greetings and make one of the three active. Callers to the user's mailbox hear the active greeting.
With Remote Greeting, an extension user can call into the Automated Atten- dant, access their mailbox, and remotely record their mailbox greeting. See Auto Attendant Direct to Voice Mail.
Voice Mail
Group (Shared) Mailbox An extension user can share a Group Mailbox with co-workers for receiving
and sending messages. Voice Mail
Guest Mailbox An outside party can have their own mailbox for receiving and sending
messages. Voice Mail
Hang Up An Automated Attendant option that immediately hangs up the outside call. Automated Attendant
Help See Getting Recorded Help. Voice Mail
Individual Trunk
Greetings See Multiple Company Greetings. Automated
Attendant
InMail Upload Download
Audio Allows the user to upload/download audio messages for greetings, etc. Voice Mail
Instruction Menu The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally, the Instruction Menu provides callers with the Automated Attendant dialing options.
Automated Attendant
Language Setting This feature allows the telephone display language and the InMail mailbox
language to be changed from the telephone. Voice Mail
Leaving a Message An extension user can leave a voice message in a co-worker's mailbox if that
extension is busy, unanswered, or in Do Not Disturb. Voice Mail
Leaving a Message at a
Busy/DND Extension See Leaving a Message. Voice Mail
Leave a Quick Message See Quick Message. Automated Attendant
Listening Options See Listening to Messages. Voice Mail
Listening to Messages While or after listening to a message, an extension user has many message
handling options from which to choose. Voice Mail
Live Monitor
Live Monitor lets Voice Mail screen calls, just like an answering machine at home. When activated, the extension's incoming calls route to the user's subscriber mailbox. The Live Monitor feature is supported for External and Internal calls. Once the mailbox answers, the user hears the caller's incoming message.
Voice Mail
Live Record Allows an extension user to record an active call as a message in their mailbox. InMail broadcasts a beep and a voice prompt to the caller as Live
Record begins. Voice Mail
Local Notification See Message Notification. Voice Mail
Log On to Voice Mail
An extension user can press a key to log on to access their InMail mailbox. With Remote Logon, an employee calling through the Automated Attendant can dial a single digit followed by their own mailbox number to remotely log on to their mailbox.
Voice Mail
Mailbox Announcement Message
The Mailbox Announcement Message is recorded by the System Adminis- trator, and plays to each subscriber when they log on to their mailbox. The message plays at each log on until it expires, is deleted, or made inactive by the System Administrator.
Administration
Mailbox Greeting See Greeting. Voice Mail Mailbox Logon See Log On to Voice Mail. Voice Mail
Mailbox Name A mailbox caller can hear the extension user's recorded name instead of their
mailbox number. Voice Mail
Mailbox Options Menu Sub-menu of a subscriber's Main Menu that provides access to the Auto Time
Stamp, Mailbox Security Code Delete, and Message Notification features. Voice Mail.

Mailbox Security Code Delete
The System Administrator can delete the security code for any mailbox, effec- tively unlocking it.
See Security Code. Maintenance
Mailbox Transfer See Transfer to a Mailbox. Voice Mail
Main Menu The InMail options available to an extension user when they log on to their
mailbox. Voice Mail
Make Call A Subscriber Mailbox user can listen to a voice message and dial MC to return
the call without knowing their caller's phone number. Voice Mail
Message Count Display The telephone display can show the number of new messages waiting in a
user's mailbox. Voice Mail
Message Delete An extension user can delete any message left in their mailbox. Voice Mail
Message Forward A subscriber can forward a message in their mailbox to a co-worker. They can
optionally record a comment before the forwarded message. Voice Mail
Message Length The System Administrator can set the maximum length of a message that can
be left in a user's voice mailbox. Voice Mail
Message Listen Mode When a user calls their mailbox, they can dial a code to listen to all their messages, their new messages, their saved messages, or their held
messages. Voice Mail
Message Notification Once activated by the mailbox user, a telephone number is dialed to let the recipient know there are new messages in the mailbox. Notification can call
extensions, local numbers, long distance numbers and pagers. Voice Mail
Message Playback
Direction An extension user can listen to their messages in either LIFO (last-in-first-out)
or FIFO (first-in-first-out) order. Voice Mail Message Record See Record and Send a Message in this glossary. Voice Mail
Message Reply An extension user can reply to a message in their mailbox by dialing a code,
without knowing the caller's extension number. Voice Mail
Message Send See Record and Send a Message. Voice Mail Message Storage Limit Sets how many messages a mailbox can store. Voice Mail
Message Waiting Lamp An extension Message Waiting lamp flashes on the telephone indicating new
messages are waiting in their mailbox. Voice Mail
Multiple Company
Greetings By assigning a unique AnswerTable to each trunk, a single InMail system can
provide individual greetings and dialing options for several companies. Automated
Attendant Name See Mailbox Name. Voice Mail
Next Call Routing Mailbox
Provides callers with additional dialing options after they leave a message in an extension mailbox (depending on the setting of the Next Call Routing
Mailbox Dial Mode). Voice Mail
One-Touch Forwarding See Call Forward to a Mailbox and Message Forward. Voice Mail
One-Touch Mailbox
Access See Log On to Voice Mail. Voice Mail
One-Touch Mailbox
Retrieval See Log On to Voice Mail. Voice Mail
Park and Page
Park and Page can automatically Park a call at an extension and Page the user with a recorded Paging Message announcing the parked call. The called extension user can then go to any telephone and implement Personal Park to pick up the call.
Automated Attendant
Personal Answering
Machine Emulation See Live Monitor. Voice Mail
Personalized Mailbox
Greeting See Greeting. Voice Mail
Programmable Security
Code See Security Code and Mailbox Security Code Delete. Voice Mail.
Programming VoiceMail
You can program (customize) InMail by using the PCPro and WebPro programming applications. Limited programming can also be done from a System Administrator's mailbox.
See Programming Voice Mail for more information. Also see System Administrator Mailbox.
Maintenance
Quick Message Automated Attendant callers can dial a digit followed by an extension number to leave a message directly in a user's mailbox. See Quick Message for more information.
Automated Attendant
Record and Send a
Message A Subscriber Mailbox user can record and send a message to any other
Subscriber Mailbox. Voice Mail Recorded Help Prerecorded voice prompts guide the user through the InMail features. Voice Mail
Recording a
Conversation See Live Record. Voice Mail
Recording a Message See Record and Send a Message. Voice Mail
Recording Conversation
Beep See Live Record. Voice Mail
Recording Options See Record and Send a Message. Voice Mail Remote Log On See Log On to Voice Mail. Voice Mail Remote Greetings See Greeting. Voice Mail
Remote Message
Notification See Message Notification. Voice Mail
Remote Programming You can remotely program (customize) InMail by using the PCPro and WebPro programming applications.You can also do limited remote programming from
the System Administrator's mailbox. Maintenance
Return Call (with Caller
ID) See Make Call. Voice Mail
Rotary Dial Telephones See Automatic Routing for Rotary Dial Callers. Automated Attendant
Routing Mailbox Routing Mailboxes are used to route Automated Attendant calls. A Routing
Mailbox can be either an Announcement or Call Routing Mailbox. Automated
Attendant
Screened Transfer
Similar to telephone system screened transfers when the transferring party controls the transfer. After an Automated Attendant caller dials an extension, InMail calls (screens) the destination extension to see if the transfer can go through.
• If the destination is busy or in DND, the Automated Attendant does not extend the call and immediately provides the caller with additional options.
• If the destination is available, the Automated Attendant rings it. If the destina- tion answers, the call goes through. If the destination does not answer in a programmed time, the Automated Attendant does not extend the call and provides the caller with additional options. Also see Unscreened Transfer.
Automated Attendant
Security Code An extension user's mailbox can have a security code to protect the mailbox from unauthorized access.
See Mailbox Security Code Delete. Voice Mail
Select Listen Mode See Message Listen Mode. Voice Mail Single Digit Dialing An Automated Attendant caller can press a single key to route to an extension,
route to another destination, or use an InMail feature. Automated
Attendant Subscriber Mailbox The mailbox type normally used for telephone system extensions. Voice Mail System Administrator The extension user that has InMail system administration abilities. Maintenance System Administrator
Mailbox A Subscriber Mailbox option that enables the system administration abilities.
Also see System Administrator. Voice Mail System Re-initialization Re-initializing InMail returns all programmed options to default value. Maintenance
Time and Date After listening to a message, an extension user can dial a code to hear what time the message was sent.
Also see Auto Time Stamp. Voice Mail.
Time and Date Stamp With caller ID installed, an extension user can listen to a message and dial a code to hear the time the message was sent, as well as the caller's number.
Also see Caller ID with Return Call and Time and Date above. Voice Mail
Time and Date Stamp
(with Caller ID Storage See Time and Date Stamp. Voice Mail
Transfer by Extension See Screened Transfer and Unscreened Transfer. Automated Attendant
Transfer Calls to a FAX
Machine See Fax Detection. Automated
Attendant Transfer to a Mailbox An extension user can transfer an active call to a co-worker's mailbox. Voice Mail
Transfer to an Extension See Screened Transfer and Unscreened Transfer. Automated Attendant
Transfer to the Auto-
mated Attendant See Automated Attendant Transfer. Voice Mail
Undefined Routing
A dialpad digit for which the Automated Attendant has no routing defined. When an Automated Attendant caller dials a digit which has no routing assigned, InMail plays a brief error message and then repeats the dialing options.
Automated Attendant
Undefined Routing
Intercept See Undefined Routing. Automated
Attendant
Unscreened Transfer
Similar to telephone system unscreened transfers when the transferring party immediately extends the call.
After an Automated Attendant caller dials an extension, InMail immediately transfers the call to the destination and hangs up. Any recalls or additional routing are handled by the telephone system - just as with any other unscreened transfer.
Also see Screened Transfer.
Automated Attendant
Voice Mail Overflow Ensures that InMail picks up calls that do not go through. System Volume Control A mailbox user can turn the volume up or down while listening to a message. Voice Mail.

InMail is a low cost voice mail

InMail
Description
InMail is a low cost voice mail solution that mounts on the CPU unit. Its programming is fully integrated with KSU programming. This system offers the most voice mail system features customers expect.
InMail supports a maximum of 16 ports when suitable licenses and MEMDB are installed.
Automated Attendant automatically answers the system incoming calls. After listening to a customized I message, an outside caller can dial a system extension or use Voice Mail.
Up to 16 InMail voice mail ports are available using MEMDB and license. Configurations are available in 2 port increments, however as soon as an InMail is installed 16 ports will be reduced from the total station ports available in the system. Integrated Voice Mail enhances the telephone system with the following features:
• Call Forwarding to Voice Mail
An extension user can forward their calls to Voice Mail. Once forwarded, calls to the extension connect to that extension mailbox. The caller can leave a message in the mailbox instead of calling back later. Forwarding can occur for all calls immediately, for unanswered calls or only when the extension is busy. When a user transfers a call to an extension forwarded to Voice Mail, the call waits for the Delayed Call Forwarding time before routing to the called extension mailbox. This gives the transferring party the option of retrieving the call instead of having it go directly to the mailbox.
• Leaving a Message
Voice Mail lets a Multiline Terminal extension user easily leave a message at an extension that is unanswered, busy or in Do Not Disturb. The caller presses their Voice Mail key to leave a message in the called extension mailbox. There is no need to call back later.
• Transferring to Voice Mail
By using Transfer to Voice Mail, a Multiline Terminal extension user can Transfer a call to the user’s or a co-worker’s mailbox. After the Transfer goes through, the caller can leave a message in the mailbox.
A station user transferring a call can transfer the call to the called party voice mail box after an internal station number is dialed while performing a screened transfer, or during intercom calls. The user calls the extension then dials the quick transfer dial access code (default = 8) and hangs up. The call is placed in the mailbox and the caller hears the personal greeting.
• Live Record
The Multiline Terminal user just presses the InMail Record key; the SLT user dials a code. Once recorded, the Voice Messaging System stores the conversation as a new message in the user’s mailbox. After calling their mailbox, a user can save, edit or delete the recorded conversation. This feature is supported only on CO or DID calls. It is not supported on internal calls.
• Live Monitor
A Multiline Terminal user can have their idle extension emulate a personal answering machine. This lets InMail screen their calls, just like their answering machine at home. If activated, the extension incoming calls route to the user’s subscriber mailbox. The Live Monitor feature is supported for external and internal calls. After the mailbox answers, the user hears the caller’s incoming message. The Multiline Terminal user can then:
-Let the call go through to their mailbox
-Intercept the call before it goes to their mail

NEC telephone features

20 : Display Preference 21 : Contrast 22 : Min Brightness 23 : Max Brightness Press “Down” or “Up” to adjust the selected option. 30 : Feature Preference 31 : Voice Announce 32 : Handsfree Reply 33 : Auto Call Timer 34 : Preview Dial 35 : Illuminated Dialpad 36 : Auto Call Screening 37 : Incoming Page 38 : Ringing Line Preference 39 : Auto Backlit For the selected option, press “On” (enable) or “Off” (disable). 40 : Ring Preference 41 : Intercom 42 : Line Keys Press “<<” or “>>” to select and save option. 50 : Key Assignment 51 : Feature Keys 52 : Primeline Key Press “<<” or “>>” to select and save option. 60 : Call Forwarding 61 : Immediate 62 : Ring No Ans 63 : Busy No Ans 64 : Call Forward AME 65 : Display Message 66 : Follow Me 67 : Both Ring Press “Set” or “Cancel”, enter the destination and select option to save. 70 : Speed Dial 71 : Personal Speed Dial 72 : Company Speed Dial Enter Bin number and Phone number, Name and save. 80 : Name and Language 81 : Extension Name 82 : Display Language For Name, enter the name using Alphanumeric Characters, For Language, press “<<” or “>>” to select and save. 90 : Option Preference 91 : Headset Mode 92 : Headset Voice Announce 93 : System Information 94 : VoIPDB Information 95 : Auto Backlit (Threshold) 96 : IP Address Information For Headset option, press “On” (enable) or “Off” (disable). For System / VoIPDB information (IP Address, MAC Address), press “Select”. For Auto Backlit, select threshold option to save. 00 : Admin 01 : Time 02 : Date 03 : Extension Name 04 : Clear All Call Fwd 05 : System Night Key Mode For Time, Date and Extension Name, enter the Time, Date and Extension Number and Name to save. For Clear All Call Fwd, press “Yes".

Auto Attendant

Automated Attendant automatically answers outside calls, plays a prerecorded greeting and then lets the outside callers directly dial system extensions, Department Calling Groups and Voice Mail. Automated Attendant provides immediate answering and routing of outside calls without the need for an operator or dispatcher. Automated Attendant provides:
• Single Digit Dialing
Single Digit Dialing allows Automated Attendant callers to dial extensions, Department Calling Groups, and Voice Mail by pressing a single digit. For example, your Automated Attendant can greet calls with, "Thank you for calling. To place an order, dial 1. To check on an existing order, dial
2. To speak with an operator, dial 0." You can set up single digit dialing for each VRS Message programmed to answer outside calls via the Automated Attendant. This allows you to set up day/ night/holiday greetings or unique greetings for each incoming trunk. (Keep in mind that, with a
extensions.)
With VRS installed, the Automated Attendant can answer up to 16 calls (Needs License and MEMDB) simultaneously.
default system, if you assign destinations to digits 3, 4 and 5, outside callers cannot dial system V • Simultaneous Call Answering
• Flexible Routing
The outside caller can directly dial any system extension, Department Calling Group or Voice Mail. If the caller dials a busy extension, Automated Attendant allows them to dial another extension or wait for the busy extension to become free.
• Automatic Overflow
Automatic Overflow can automatically redirect a call if it cannot go through. This can happen if all VRS ports are busy, if the called extension does not answer, or if the caller misdials or waits too long to dial. (This occurs if the caller is using a dial pulse telephone.) When the call overflows, it rings a designated Ring Group or the Voice Mail system.
• Programmable Automated Attendant Greetings
You can record a different greeting for each trunk answered by the Automated Attendant. The greetings can be different in the day, at night or on holidays or weekends. You can also have a special greeting if the caller misdials. You record the greetings just the way you want. For example, “Dial the 3-digit extension number you wish to reach, dial 500 for Sales or dial 600 for Customer Service.” When assigning and recording Automated Attendant greetings, you can choose among the 100 VRS messages.
VRS Waiting Message
Using VRS Waiting Message, the system can automatically answer an incoming trunk call first (either a normal trunk or one designated for a department group) to let the outside caller hear a recorded message when the call is not answered in a programmed time. With this feature, the call keeps ringing at the same destination until it is answered or until other programming, takes affect.
This feature can use up to two messages for an incoming call and the duration between the messages is programmable. These messages are repeated and, between these messages, either ring back tone or Music on Hold can be played.

NEC SL1100 equipment list

BE110267 IP4EU-1228M-B KSU w/o
C IP4EU-1228M-B KSU without AC Cable (for EMEA)
<Including> IP4EU-CPU-B1, IP4WW-084M-B1, Power Supply
BE110268 IP4EU-1228M-B KSU IP4EU-1228M-B KSU with AC Cable (for EMEA) <Including> IP4EU-CPU-B1, IP4WW-084M-B1, Power Supply
BE110274 IP4WW-1228ME-B EXP
w/o C IP4WW-1228ME-B EXP without AC Cable
<Including> IP4WW-EXIFE-C1, IP4WW-084M-B1, Power Supply
BE110275 IP4WW-1228ME-B EXP IP4WW-1228ME-B EXP with AC Cable <Including> IP4WW-EXIFE-C1, IP4WW-084M-B1, Power Supply
BE110258 IP4WW-EXIFB-C1 Expansion KSU Interface Unit, 3 jacks (two only are used)
BE110239 IP4WW-Battery Box External Battery Box without Batteries BE110253 IP4WW-080E-B1 8 Digital Extensions Interface BE110254 IP4WW-008E-B1 8 Analog Extensions Interface BE110256 IP4WW-4COIDB-B1 4 Analog Trunks Interface
BE110257 IP4WW-2BRIDB-C1 2 Basic Rate Interface, mounted on 084M-B1/080E- B1/008E-B1 board
BE110255 IP4WW-1PRIU-C1 1 Primary Rate Interface (PRI/E1/T1) BE110247 IP4EU-MEMDB-C1 Memory Expansion on CPU (for EMEA) BE110290 IP4WW-VOIPDB-C1 16-channel VOIP on CPU
BE106339 PZ-VM21 16 Channels for Voice Mail with a Single Channel V.34 Modem
BE110730 IP4WW-CFVRS-C1 Compact Flash for VRS (VRS: 4ch (default))
BE110731 IP4WW-CFVMS-C1 Compact Flash for VRS and InMail ( Approx. 15 hours, VRS: 4ch (default)/InMail: 2ch (default))
BE110732 IP4WW-CFVML-C1 Compact Flash for VRS and InMail ( Approx. 40 hours, VRS: 4ch (default)/InMail: 4ch (default))
BE110269 IP4WW-12TXH-B-TEL
(WH) 2-wire 12-key MultilineTelephone
BE110270 IP4WW-12TXH-B-TEL (BK)
BE110271 IP4WW-24TXH-B-TEL
(WH) 2-wire 24-key MultilineTelephone
BE110272 IP4WW-24TXH-B-TEL (BK)
BE110277 IP4WW-24TIXH-C-TEL
(WH) 24-Keys, Multiline IPTelephone
BE110278 IP4WW-24TIXH-C-TEL (BK)
BE110285 IP4WW-60D DSS-B
CONSOLE (WH) 60-button Direct Station Selection (DSS) Console
BE110286 IP4WW-60D DSS-B CONSOLE (BK)
BE108045 DP-D-1D Doorphone BE109741 DX4NA Doorphone Doorphone

BE108057 AC-LE UNIT AC/DC Adapter for 24TIXH TEL (w/o AC Cable) BE110752 SL-IP-SIPTRK-1 LIC SIP Trunk License (1 port)
BE111175 SL-IP-SIPEXT-1 LIC Standard SIPTerminal License (1 port)
BE110753 SL-IP-ENCRYPTION LIC Encryption License for Multiline IPTelephone (1 license per system)
BE110754 SL-IP-NAPT LIC NAPT License for Multiline IPTelephone (1 license per system)
BE110755 SL-VM-CHANNEL-2 LIC Additional InMail Channel License (2 ports)
BE110733 SL-VM-ADVANCE LIC InMail Advanced Features License (1 license per system)
BE110756 SL-SYS-MOBILE-1 LIC Additional Mobile Extension Port License (1 port) BE110757 SL-SYS-HOTEL LIC Hotel/Motel Feature License (1 license per system) BE110790 IP4WW-WALL MOUNT
UNIT Wall-Mount Unit for IP4WW-24TIXH-C-T

Station Message Detail Recording

Station Message Detail Recording
Version 2.0 or higher software provides;
SMDR can record/print both system trunk and internal calls.
SMDR can buffer up to 320 calls both system trunk and internal calls.
Version 3.0 or higher software provides;
SMDR can buffer up to 4000 calls both system trunk and internal calls. The IP4( )-MEMDB-C1 unit is required.
Description
Station Message Detail Recording (SMDR) provides a record of the system trunk calls and internal calls (V2.0 or higher). Typically, the record outputs to a customer-provided printer, terminal or SMDR data collection device. SMDR allows you to monitor the usage at each extension and trunk. This makes charge-back and traffic management easier.
SMDR provides the following options:
Trunks:
• Abandoned Call Reporting
The SMDR report includes calls that rang into the system but were unanswered (i.e., abandoned). SMDR can include all abandoned calls or only those abandoned calls that rang longer than the specified duration. The Abandoned Call Report helps you keep track of lost business.
• Blocked Call Reporting
When Toll Restriction blocks a call, you can have SMDR print the blocked call information. Or, you can have SMDR exclude these types of calls. With Blocked Call Reporting, you can better customize Toll Restriction for the site application.
• Customized Date Format
The SMDR header can show the report date in one of three formats: American, European or Japanese. Set the format for your preference.
• Transferred Call Tracking
SMDR shows each extension share of a transferred call. If an outside call is transferred among four extensions, SMDR shows how long each of the callers stayed on the call.
• Data Call Tracking
Data Call Tracking can log the system internal data calls. Since SMDR normally logs external (trunk) data calls, Data Call Tracking lets you get a complete picture of data terminal activity.
• Digit Counting
With Digit Counting, SMDR can selectively keep track of toll calls. For example, if the digit count is nine, SMDR does not include toll calls in the home area code. Digit Counting permits SMDR to include only the calls you want to monitor.
• Digit Masking
Digit Masking lets you X out portions of the number dialed on the SMDR report. A digit mask of seven, for example, masks out all exchange codes (NNXs) and local addresses. Digit Masking makes it easier to keep track of calling patterns, without having to interpret each individual number. You can also use Digit Masking to block out access and security codes.
• Duration Monitoring
SMDR can include calls of any duration, or only those that last longer than the interval you specify. If you want to keep track of all trunk activity, use a short duration. To keep track of only significant usage, use a longer duration.
• Extension Exclusion
You can selectively exclude extensions from the SMDR report. This ensures privacy for high-profile callers. For example, the company attorney negotiating a merger may not want his calls to show up on an in-house report.

Park and Page

Park and Page
Description
InMail Park and Page can automatically Park a call at an extension and Page the user with a recorded Paging Message announcing the parked call. The called extension user can then go to any telephone and implement Personal Park to pick up the call. With InMail Park and Page, InMail tries to locate the person instead of just sending the call to their mailbox. Additionally, there is no need for an operator or receptionist to manually answer the call, park it, and then try to track down the employee.
The Paging Message is usually recorded in the user's own voice and typically says something like, "Mike Smart, you have a call." If the Paging Message is not recorded for the extension, a built-in message announces the called party's name or extension number (if the name is not recorded).
InMail Park and Page is available for all trunk calls that are redirected to voice mail via forwarding or overflow, including transferred calls, Direct Inward Lines, and Direct Inward Dialing. Park and Page is also available for Automated Attendant Screened (STRF) and Unscreened (UTRF) Transfers. Option- ally, an extension can have calls from the Automated Attendant immediately Park and Page without trying their extension first.
When InMail Park and Page intercepts the call, it normally offers the caller three options:
1. Dial 1 to leave a message in the called extension’s mailbox. (The caller hears the mailbox Greeting, if recorded.)
2. Dial 2 to Park and Page.
(The caller returns to these options if the Park is not picked up.)
3. Dial 4 for other options.
(Normally, this routes to the extension’s Next Call Routing Mailbox.)
InMail Park and Page is available at Personal and Group Subscriber Mailboxes, and can be enabled through system programming or via the subscriber’s Mailbox Options Menu. InMail Park and Page is not applicable to Intercom calls.
Automated Attendant Direct to Voice Mail (DVM)
When an extension has Automated Attendant Direct to Voice Mail (DVM) enabled, all calls from the Automated Attendant go directly to the subscriber’s mailbox. The extension does not ring for Auto- mated Attendant calls. The caller hears the mailbox greeting and can leave a message, but unlike Park and Page is not normally offered any other routing options. A subscriber typically turns on DVM when they need to work at their desk undisturbed by outside calls from the Automated Attendant.
DVM can be enabled by the installer from system programming or by the extension user from their Mailbox Options Menu.
Keep in mind that DVM does not block Intercom calls from co-workers or any other outside call not routed through the Automated Attendant. For example, with DVM enabled, Direct Inward Lines and transferred outside calls to an extension work normally.

EQUIPMENT LIST for NEC1100

EQUIPMENT LIST ............................................................... 1-2 2.1 KSUs and Optional Unit ...............................................................1-3 2.1.1 IP4[ ]-1228M-B KSU ............................................... .............. 1-3 2.1.2 IP4[ ]-1228ME-B EXP ........................................................... 1-3 2.1.3 IP4WW-EXIFB-C1 ............................................................... 1-4 2.1.4 IP4WW-Battery Box ............................................... .............. 1-4 2.2 Trunk/Extension/ISDN Expansion Interface Cards .............................1-5 2.2.1 IP4WW-080E-B1 ................................................................. 1-5 2.2.2 IP4WW-008E-B1 ................................................................. 1-5 2.2.3 IP4WW-4COIDB-B1 ............................................................. 1-5 2.2.4 IP4WW-2BRIDB-C1 ............................................................. 1-5 2.2.5 IP4WW-1PRIU-C1 ............................................................... 1-6 2.3 Optional Interface Cards ..............................................................1-6 2.3.1 IP4[ ]-MEMDB-C1 ................................................................ 1-6 2.3.2 IP4WW-VOIPDB-C1 ............................................................. 1-6 2.3.3 PZ-VM21 ................................................. ......................... 1-7 2.3.4 IP4WW-CFVRS-C1/IP4WW-CFVMS-C1/IP4WW-CFVML-C1 ............ 1-7 2.4 Multiline Telephones and Optional Equipment ...................................1-7 2.4.1 IP4WW-12TXH-B TEL ............................................... ........... 1-7 2.4.2 IP4WW-24TXH-B TEL ............................................... ........... 1-7 2.4.3 IP4[ ]-24TIXH-C TEL ............................................................ 1-8 2.4.4 IP4WW-60D DSS-B ............................................... .............. 1-8 2.4.5 DP-D-1D .........