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AVAYA Partner Your Release Number
The software version you have installed on your processor partly determines what your system can do. Before you call the Helpline, identify your software version or release:
From a system phone with an LED display, press f 5 9.
A display similar to the following appears for 15 seconds (your release number follows the R., the country code follows the C0).
Clearing a Backup-Failure Alarm
Quick Reference Guide
If you use Backup Programming—Automatic (#123) or system initiated backups, and the automatic backup fails, a Backup-Failure Alarm message appears (instead of the default day/date/time message) on the top line of the telephone display at idle extensions 10 and 11.
After correcting the problem that caused the failure, clear the Backup-Failure Alarm by following these steps:
1 Press f00ss#123. 2 Press 4 to choose Option 4, “Backup Alarm Cleared.” 3 Exit programming mode.
• You cannot use D or d in this procedure to choose Option 4.
• Using Option 4 to clear a Backup-Failure Alarm does not change the setting for Backup Programming—Automatic (#123). It remains either Active or Not Active.For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com