AVAYA Partner
T1 lines
Direct Inward Dialing (DID), 4-27 T1 module configuring, 3-9 description, 2-18 Direct Inward Dialing (DID), 4-27 initial configuration, 2-19, 3-9 telephone cords connecting, 2-17
telephone problems
single-line telephones, 11-9 system telephones, 11-5 display characters, 11-6 display shows low power, 11-7 does not work, 11-6 incorrect display, 11-7 Intercom Autodialer, 11-8 MLC 6 telephone does not ring, 11-9 no Caller ID display, 11-7
no Caller ID information, 11-8 no ringing, 11-5
Priv. instead of Caller ID, 11-8 Record-a-Call not working, 11-9 Telephone Programming
auto dial buttons, 7-1, 8-5
centrally (at extension 10 or 11), 3-8 options, 3-16
telephone programming, 3-3 Telephone Programming, Required programming
required telephone, 5-2 Telephones
touch-tone phone, 6-10 telephones assembling, 2-34 buttons, 6-1 connecting and testing, 2-39 desk-mounting, 2-35
dial tone, single-line, 6-11 dial tones, 6-7 display, 6-2, 6-14 fixed buttons, 6-3 handset, 6-8 installation, 2-34 microphone, 6-8 other problems, 11-11 plastic cover, 2-36 problems
calls answered automatically, 11-14 can’t hear called party, 11-15 dead telephones, 11-29 Recall disconnects call, 11-16 Recall has no effect, 11-15 star codes, 11-15
trouble making outside calls, 11-11
trouble making outside calls from pool buttons,
11-13
ringing patterns, 6-7
ringing patterns, single-line, 6-11 single-line, 1-13, 6-10 limitations, 6-12 speaker, 6-8 testing, 2-39 telephones (see Feature Telephones, Single-Line Telephones, and System Telephones testing lines, 2-17
IN-12
testing telephones, 2-39 timesetting, 3-10
Time, System (#103), 3-11 Tip/Ring Device Requirements, 9-2 tip/ring devices
connecting to system telephones, 9-3 problems, 11-17
call records wrap on SMDR, 11-17 device does not answer, 11-17 device does not dial properly, 11-17 problems with, 9-4 Toll Call Prefix, 4-65 Toll Call Prefix (#402), 4-65 Touch-Tone Enable, 8-71 programming feature on a button, 8-71 programming function in phone number, B-1 using, 8-71 Transfer
calls to fax machines, 9-17 manual, 9-18
number of return rings, 4-67 on a System Telephone, 6-28 returned calls, 4-65 Ring on Transfer, 4-58 to voice mailbox, 8-76 transfer
transferring calls, 6-27 Transfer Button, 6-27 Transfer Return Display Message, 6-27 Transfer Return Extension, 4-66 Transfer Return Extension (#306), 4-66 Transfer Return Programming, 4-65 Transfer Return Rings, 4-67 Transfer Return Rings (#105), 4-67 Transfer Ringing, 6-7, 6-11, 6-27 Transfer, One-touch, 6-29 Transfer, One-touch (see Auto Dial Numbers) Transferring a Call
to another extension, 6-27 to fax machine, 9-17 troubleshooting backup problems automatic, 11-21 manual, 11-23 combination extensions, 11-16 other telephone problems, 11-11 single-line telephones, 11-9 system problems, 11-27 all calls disconnected, 11-28 ASA/DXD missing card message, 11-27 calls on ASA lines disconnected, 11-28 calls on hold disconnected, 11-27 dead telephones, 11-29
modem transmission quality poor, 11-30
no disconnect after held call hangs up, 11-28
troubleshooting, (continued) System Restore, 11-25 system telephones, 11-5 tip/ring devices, 11-17 troubleshooting,system problems.
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email
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