Auto Attendant Samsung 7400
Announcement Replay and Auto Call Forward
y This system replays the announcement when a calling party is connected to the auto at- tendant. This announcement can be specified based on holidays, working hours, or non- working hour.
y The auto call forward connects a calling party to the desired subscriber’s station when the calling party dials a station number in the auto attendant. In this case, the call routing function will be also provided: this detects whether the entered phone number is valid, or that the length of the phone number can be changed.
Announcement Auto Change Based on the Schedule
Allows the administrator to automatically change and replay the announcement based on holidays, working hours, and non-working hours.
Announcement Change by Telephone
Allows the administrator to change the announcement by interfacing to the auto attendant from a remote site.
Call Forwarding to the Mailbox on the Busy Line
When a calling party interfaces to the auto attendant and tries to connect the call to a busy station, the called party on the busy station can use this function to forward the call to the voice mailbox.
Queuing Process on the Busy Line
When a calling party interfaces to the auto attendant and tries to connect a call to a busy station, and the ‘Call Forwarding to the Mailbox on the Busy Line’ function is not set (see above), a ‘please hold’ message is played and the connection is retried for a specified time. If the line continues busy after the maximum retry time, another voice message is provided asking the caller to either forward the call to the voice mailbox or hang up.
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com
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