IPOffice embedded Voice-mail.
Accessing your Mailbox and Messages
The method below is the default method available to all users to access their own mailbox. If you have IP Office Phone
Manager or an Avaya digital telephone you may be able to access your mailbox using them. Refer to the user guide for
Phone Manager or the telephone.
Your system administrator can also configure other methods of access including access to your mailbox from other
phones and access to hunt group mailboxes.
To log in to your mailbox:
1.Dial *17 from your own extension.
2.If your mailbox has an access code set, you will be prompted to enter it. Enter you access code.
3.You will hear a prompt telling you how many messages you have. The voicemail system will start playing your new
messages.
Action
1 Play old messages.
2 Play saved messages.
3 Edit mailbox greeting. For more information, see Changing your Greeting .
4 Delete current message.
5 Save current message.
*04 Change mailbox access code. For more information, see Changing the Mailbox Access
Code .
*05 Record your name .
*4 Hear Help PromptsAction
1 Play old messages.
2 Play saved messages.
3 Edit mailbox greeting. For more information, see Changing your Greeting .
4 Delete current message.
5 Save current message.
*04 Change mailbox access code. For more information, see Changing the Mailbox Access
Code .
*05 Record your name .
*4 Hear Help Prompts
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email
MasterTelephone@gmail.com
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