IP Office 500 Platform
IP Office is a modular communications solution that scales from 2 to 384 extensions on a single platform. IP
Office supports up to 32 sites and 1000 users in a multi-site network with resilient and redundant capabilities.
It provides a hybrid PBX with both Time Division Multiplexing (TDM) and IP telephone and trunk support that
can be used in either mode or both concurrently. IP Office has data capabilities built in, providing IP routing,
switching and firewall protection between LAN and WAN (LAN2). IP Office has a web based applications suite
that delivers contact center reporting, voice and email messaging, Interactive Voice Response, conferencing
and computer telephony integration.
IP Office solutions are built from hardware units and application software. Hardware provides the connectivity
for voice and data circuits and processor units for the solution software. Each IP Office solution will require a
system control unit (IP500 V2), trunk connections to service provider, and expansion modules for TDM
telephone cabling. IP Telephones connect over LAN connections to the IP Office solution.
IP Office 500 Control Unit
The IP500 V2 control unit is compatible with all IP500 base extension and Voice Compression Modules (VCM)
cards as well as all external IP500 expansion modules.
IP500 V2 is a stackable unit with an optional 19" rack mounting kit and an optional wall mounting kit for
smaller configurations. The control unit provides the following functionality:
· 4 slots to house a mixture of extension cards and VCM cards:
o Digital Station 8 card. Supporting IP Office digital telephones
o TCM8 Station card supporting select Nortel digital telephones (IP500 V2 control unit only)
o Phone 2 and Phone 8 cards
o VCM32 and VCM64 cards
o 4-Port Expansion card
o ETR6 port phone card (IP500 V2 only, North America only)
o Combination Card with 10 VCM channels, 4 analog trunks, 6 Digital Station (DS) and 2 Phone
ports (IP500 V2 only)
o Combination Card with 10 VCM channels, 2 BRI trunk interfaces (4 channels), 6 Digital Station
(DS) and 2 Phone ports (IP500 V2 only)
· Optional trunk card support:
o Analog Trunk Module 4 card
o BRI4 and BRI8 cards (2 x 2B+D and 4 x 2B+D channels respectively)
o Single and Dual Universal PRI cards
o IP500 Legacy Card Carrier: this card allows up to two IP400 Trunk or VCM Cards to be used with
the IP500 control unit
o IP500 V2: 2 Slots for SD cards (System and optional) – System SD card is required for system
operation as well as licensing of optional features and storage for embedded voicemail in
Essential Edition.
o 9-pin RS232 DTE Port for maintenance.
o Support for up to 12 IP500 Expansion Modules:
· Phone modules (16, 30)
· Digital Station modules (16, 30) supporting IP Office telephones with RJ45 connector
· Digital Station modules (16A, 30A) supporting Nortel telephones with RJ21 connector (IP500
V2 control unit only)
· Analog Trunk Module 16
· IP500 So8 module
· IP400 expansion modules (not WAN3 10/100 or Network Alchemy modules)
o External output socket supporting two relay on/off switch ports, e.g. for door entry systems
For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email
MasterTelephone@gmail.com
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