NEC IVS 2000 PROGRAMMING ONE-TOUCH SPEED DIAL KEYS: With handset down: 1.) Press . 2.) Press the key you wish to program. 3.) Enter the extension number, or 9 + the outside number to store. 4.) Press to lock in the programming. For AVAYA, NORSTAR, NEC, SAMSUNG, MITEL, PANASONIC, TOSHIBA telephone systems and voicemail call (866)206-2316 or email MasterTelephone@gmail.com