Log On to VoiceMail

Log On to VoiceMail
A subscriber can log on to their mailbox using a method that best suits their needs and location. While at their own phone, the subscriber just presses a single key to log on to their mailbox.To use their mailbox while at a co-worker's phone, the subscriber dials the InMail master number, followed by their mailbox number (which is normally the same as their extension number). If they are away from the office, the subscriber can still use their mailbox by calling in through the Automated Attendant.
Local (On-site) Logon
An extension user can log on to their mailbox in the following ways:
• Press their Voice Mail key to log on to their Subscriber Mailbox.
• Dial the InMail master number (e.g., 200), followed by their mailbox number. This method is typically used by Guest Mailbox users, as well as subscribers attempting to log into their Subscriber Mailbox from a coworker's phone.
Remote Log On
A Subscriber Mailbox user can call into the Automated Attendant and log on to their mailbox. Following are two of the ways a user can do this:
• After the Automated Attendant answers, dial a digit (typically #) followed by their mailbox number. This method allows outside callers to log into their mailboxes from outside the company. After they log on to their mailbox, they can use the allowed features in the mailbox main menu.
To avoid unauthorized access to their mailbox, the user can enable his own unique Security Code.
• If an extension has a Direct Inward Line that voice mail picks up, the caller can dial # during their greeting to log on to their mailbox (instead of leaving a message). This method allows subscribers to dial their own number and then use the features of their mailbox. This ability must be set up in the user Next Call Routing Mailbox. For example:
- Program the Next Call Routing Mailbox # digit as LOGON to IXXX.
- While listening to their greeting, the subscriber can dial: # (to route to their Next Call Routing Mailbox), then # and their mailbox number to log on to their mailbox.
By default, this option is provided in Call RoutingMailbox 1. Additionally, the subscriber should enable a Security Code for their mailbox to prevent unauthorized logon.