Feature Setup / Programming SMDR
With Digit Counting, SMDR can selectively keep track of toll calls. For example, if the digit count is nine, SMDR won’t include toll calls within the home area code. Digit Counting permits SMDR to include only the types of calls you want to monitor.
Digit Masking lets you “X” out portions of the number dialed on the SMDR report. A digit mask of seven, for example, masks out all exchange codes (NNXs) and local addresses. Digit Masking makes it easier to keep track of calling patterns, without having to interpret each individual number. You can also use Digit Masking to block out access and security codes.
SMDR can include calls of any duration, or only those that last longer than the interval you specify. If you want to keep track of all trunk activity, use a short duration. To keep track of only signiﬁcant usage, use a longer duration.
You can selectively exclude extensions from the SMDR report. This ensures privacy for high-proﬁle callers. For example, the company attorney negotiating a merger may not want his calls to show up on an in-house report.
PBX Call Reporting
If you system is behind a PBX, you can have SMDR monitor all trafﬁc into the PBX or just calls placed over PBX trunks. The SMDR record can include all PBX calls (including calls to PBX extensions) or just calls that include the PBX trunk access code.
Serial and USB SMDR Communication
The system is compatible with both serial and USB SMDR devices. This gives you many SMDR output options. For example, you can output the SMDR report to a high speed printer or send it to disk through a PC’s serial or USB port (requires the USB driver which can be downloaded from the NEC Technical Support web site - ws1.necii.com).
Use Trunk Exclusion to exclude certain trunks not subject to per-call charges (like WATS lines) from the SMDR report. This makes call accounting easier, since you review only those calls with variable costs.
SMDR can automatically print daily, weekly and monthly call activity summaries. Each summary includes the total number of regular trunk calls and ISDN trunk calls, and the costs for each type. The daily report prints every day at midnight. The weekly report prints every Sunday night at midnight. The monthly report prints at midnight on the last day of the month.
Extension Name or Number
The SMDR report can include an extension’s name or extension number. Choose the method that makes it easier for you to track call usage.
SMDR Enhanced for Caller ID
With software version 4.0E or higher, the SMDR output is enhanced to include up to 16 or 24 characters of the Caller ID name information (depending on the view option selected in Program 35-02-18). You can select to display the Caller ID number or name or the DID number. If you wish to display the Caller Name in the “DIALLED NO./CLI” and “ACCOUNT" area, select "2" in the updated Program 35-02-15 and "1" in Program 35-02-17.