Amanda is an automated telephone attendant and voice messaging system designed especially for ease of use and flexibility. To you and the people who call you, Amanda is also a voice on the telephone guiding you to people, services, and messages.
Each user of the Amanda system has both a mailbox and a telephone extension number. These are always the same number. The extension number is what Amanda dials to reach you when you have a call. The mailbox identifies a record in Amanda’s database. The record contains fields that define how Amanda processes your calls. You can change the contents of these fields from a touch-tone telephone using a series of menus. For example, you may turn Do Not Disturb on and off during a hectic day.
In addition to these fields, each mailbox has greetings that you record. For example, when you cannot answer the telephone, callers hear a greeting that asks them to leave a message.
Your mailbox is configured to ring a telephone extension and record messages from callers. You periodically check your mailbox for messages, or you may be notified that a message exists in a variety of ways.